David Christy – State Farm Insurance Agent

I would like to give Dave Christy and his staff a special thanks for always going the extra mile for us. We have been long time customers for close to twenty years. Dave Christy and staff treat you as if you are their only client and make sure you are getting all your needs met whether it be auto, life, homeowners and now even refinancing plus mortgage qualification is offered! We just got approved for a mortgage through State Farm and could not be happier! Thank you Dave and staff!

Dave Christy is by far the most unprofessional, incompetent agent I have ever worked with. I started my policy in December of 2013 and have had nothing but negative experiences for the last 6 months. It started when they were unable to verify my license number (which was and still is valid). They gave me notice of cancellation after my repeated attempts to give them the correct number, yet they told me everything was correct in their system. The women in his office are rude and unintelligent. I requested a transfer over two weeks ago which they assured me would be completed in two business days max. I just got off the phone with a woman from his office who said, «Uuummm, yeah I’m not sure why that hasn’t been processed yet.» then proceeded to put me on hold for two minutes. When she returned she said, «Yeah you know, I just don’t know but I’ll make sure this gets done.» I have yet to speak with Dave despite my many requests. I am very very very dissatisfied with Dave and his entire office.

This review pertains in particular to the satellite office in Pullman, WA. After years of fantastic and efficient service, the ladies in Pullman are now assisting me with a transfer of my policies to another office. Their service in this instance and others is far above and beyond what I consider the standard. I have an enormous amount of respect for businesses who remain professional and helpful even when extenuating circumstances cause you to part ways. Thank you, Dave Christy’s Pullman crew!