The Moving Crew

Fresh Start made our move as easy as possible today. They arrived, not just on time, but a few minutes early. They were courteous, respectful, and very careful with our belongings. Our new home is at the end of a half mile dirt road with some challenges. The owner of the company took a drive down the road before our move to ensure they knew the best way to approach our home. They took it in stride and made it work. I would recommend Fresh Start to anyone looking for professional movers at a fair price.

My third move using this company and once again, they did a phenomenal job! They were very careful with handling all my furniture and boxes. They were very professional and charged a very fair price. Thank you again for going the extra mile!!! A+++

If you are looking for movers, look no further. These guys are awesome; amazingly hard workers. Mary in the office is also super helpful. I used them for two moves this summer and they were professional, careful and super nice to work with. I’d use them again without reservation.
Upon review of my bill, they realized I had not received a discount I should have and they sent me a surprise $ 50 refund check! How awesome is that?!

These guys are great! We found them on Unilocal and asked for a quote because of all of their 5-​star reviews. I knew I wanted a local mover. This is a family business. James and Heather really care about the quality of the move and have a hired a wonderful team. Their team is courteous, friendly, and accommodating. With about 10 days from my due date for our second child and a husband with an injured knee, we hired them to do packing and moving services and the price was very reasonable. They came on Monday to pack and Tuesday to move. We couldn’t be happier with our experience and would recommend them to anyone!

This crew is the best. Very courteous and professional. We hire them for all our moving and trash removal needs.
Very respectful crew takes great care in assuring everything moved is wrapped and secured insuring a furniture move without a scratch.
Prompt removal of bulk trash during a move or renovations.
Nothing is too heavy, bulky or difficult to move for these guys!

From the get go the Moving Crew was great. My wife and I were moving from a third floor apartment and needed help. I contacted six movers and after speaking with and receiving quotes from them all, the Moving Crew were the most friendly and professional. the price wasn’t the cheapest, but it was competitive and fair. I am a firm believer in you get what you pay for.
Josh and James could not have been friendlier and more helpful during the quote and pre-​move communication. On the day of the move the team was professional, friendly, efficient, and careful. These men know what they are doing and how to do it efficiently. The price quoted was the exact price in the end. There were no hidden fees or surprises.
This is the third time we have hired movers and the Moving Crew has by far been the best. There is enough stress in moving (packing, changing addresses, etc), do yourself a favor and hire this company so you’ll have one less thing to worry about.

Came in under time and quote price. Moved everything quickly which saved me some money. No damage on items and nicely wrapped everything. Went above and beyond any other movers I have had! Professionals to the max!

We were closing on our home and needed a moving company. We knew it was Labor Day weekend, but completely forgot it was THE weekend that all the students moved back school. We called moving companies near by our old apartment and they were either booked, or wanted us to pay a higher rate.
Well it must of been fate because I ended up finding The Moving Crew and had a great experience. I inquired on their website and James got back to me right away and we talked about a half an hour on what to expect, what we should do to prepare and ect. Since this was the first time I used a moving company that was very helpful. James made me feel that our stuff was going to be taken care of and he was very professional.
The day of the move him and his staff came on time and even brought a bigger truck just in case we needed it. His staff was very nice, and funny and clearly enjoyed what they did. All of our items were very well wrapped and taken care of through out the move. They even assembled a desk that I had bought for the new house. My husband and I were so happy with James and his team and would refer him to anyone (and have!). They are super professional and they actually care about what they do which is so refreshing!

The Moving Crew is top notch! They were so wonderful and showed up to my house on time with a crew of seven people. They were fast, efficient and took great care of our things. They went above and beyond by setting up our beds after delivering everything and making sure everything was done to our satisfaction. We paid much less than we would have with any other company and felt this moving experience was the best we had encountered. I highly recommend the Moving Crew! The owner James was the ultimate professional. He answered my questions before the move and was there every step of the way. You can’t find a better team to move you!

These guys helped my fiancée and I out big time. We had a terrible experience with movers loading our truck in Bedford, and we had hired The Moving Crew to unload the truck in Amherst. Due to our experience in Bedford, we were hours late arriving in Amherst. The moving crew was able to be flexible with the time, and when we arrived they loaded our stuff into our new home and assembled our Ikea furniture in no time flat. We were amazed at their professionalism, speed, and most of all their good attitude and sense of humor. They took our bad day and made it good.

Wow.
It was the morning of my move, on a busy moving weekend, and my original plans had fallen through. I called all the local moving companies: I left messages at all but one, which was full for the whole weekend. Then James called me back, made a space for me in his schedule where there really wasn’t one, and saved the day.
The crew (headed up by Bill) was professional, friendly, considerate, fast, and thorough. They made sure I understood the costs involved, and ensured that I had gotten everything I wanted in the truck. They checked with me on delicate items, handled everything carefully, and made short work of it, too. And — and I know this is a small thing, but it made all the difference — they were personable and +likeable+. When you’re entrusting all your earthly belongings to a stranger, you want them to feel like a friend. These guys did, and that’s a first in my experience.
I can’t recommend The Moving Crew highly enough. I wish Unilocal allowed six-​star reviews for exceptional cases.

If you are stressed about moving then you must use this company. My earlier review was based upon my initial phone conversation with the company to inquire about services. James and his crew provided me and my sons a professional and virtually stress free experience. They moved me and my two adult sons to three separate locations on the same day. Then they returned to do a clean out of the old house. Through all of this activity they were fast, professional and pleasant.
James had given me an estimate at the very beginning and at the end the cost came in lower — tell me how often THAT happens — right, never. They stayed way past the time estimated to make sure my young son’s bed was assembled safely. They went to the hardware store to replace a lost nut. They were organized and fast and worked as a team.
The thing that was most important to me through this whole process was that James treated the movers with respect. He spoke calmly to them and gave clear guidance and direction. This made me feel less anxious and I trusted that they would do a good job. And they did. I additionally hired them to come back to the house and clean out the clutter. This was done on time and thoroughly.
I hope it’s a long time until I move again and when I do I will be calling James and his crew at The Moving Crew/​Fresh Start Residential Services.

James Cooper with Fresh Start Residential Services. This is my personal review. I have been in Real Estate since 1994 and would be happy to help you find or sell your next home. I am all about customer service and get high recommendations from past clients. I have a background as a General Manager in the hotel industry as well, so I know hospitality and how to provide an excellent client service experience. Please scroll through some of my previous client’s remarks:
Trulia Recommendations:
Wales Buyer Kristina Maudsley: James is a great Agent. out of all the agents we dealt with over the passed 8 years he worked the hardest and never ignored us. He never gave up in helping us find the right home. he is an easy person to talk to and explains things well so we could understand the process and went over everything in detail. when and if its time to buy a new home and sell ours we will be going back to him for help.
Sturbridge Buyer Julie Farricy: James was the most accomodating agent I’ve ever had the pleasure of working with. He would bend his schedule to help mine work better. He is very professional and really knows his stuff. I would go through him again in a heart beat!
Warren Buyer Jim Hogan: James helped my family find a house about 5 years ago and we were very happy with his willingness to help around the clock. Very dedicated to making his clients feel taken care of.
Brimfield Buyer Katie and Joe Beer: I’ve known James for several years and he is always the utmost professional with exceptional knowledge and availability. He is certainly a stand up guy & a pleasure to have worked with!
North Brookfield De-​Clutter project Norm Genest: James was a big help in organizing our entire downsizing effort and liquidation sale. Very trustworthy and efficient
Zillow Reviews:
Brookfield Buyer Monika Schlick: I met james cooper after i had worked with another realtor in the area for almost a year. within a month of meeting james, he had found me a house that was perfect! he made what could have been a grueling process easy. the combination of his professionalism, knowledge of the area, familiarity with the market and his honesty gave me a comfort level that was unprecedented. james was always available for any help with anything that was related to the purchase. he is responsive, knowledgable, experienced and honest. the trust level that james establishes is bedrock. there is no reason to go anywhere else…
James is professional and is extreme responsive to our needs. Buying a house was the most stressful time in our lives but James made the process as smooth as could be! I would definitely recommend him for any need in the future!
James was wonderful to work with. He was always able to answer any questions we had. We always experienced a quick response from him which always put us at ease. James will be our number one guy when go to for any real estate needs.
Millis Buyer; Palmer Seller Ross and Kym Sylvestre: With a relocation to the Boston area, James Cooper helped my family and I find our current home, and it couldn’t have been any easier. If I could sum up how we felt in one word, it’d be «wow,» but I think a three-​word response is more accurate: «Execution made efficient.»
James’ knowledge of the local area was critical as we were looking to purchase a home in an area or town with a great school system. In addition, the Boston suburbs were new territory to us, both geographically and financially. Prices were considerably higher than we had been exposed to previously, but James was able to guide us to make an educated, and realistic offer on a home we liked, and we paid about 94% of asking price in a rather solid market. We were very happy with the deal we received, and with where James knew where to (and where not to) push when it came to negotiating.
Perhaps the best part of working with James, is that he is available and will take the time to answer your questions. Too often in the past, realtors we worked with would take 48 – 72 hours to call us back on somewhat urgent questions (or not at all). When James doesn’t actually pick up the phone live (which is rare), he’ll get back to you usually within the hour. AND — you never feel rushed. He genuinely cares, and understands that buying/​selling a home is one of the biggest financial transactions of one’s life, and treats it as such.
If we relocate again, we’re taking James with us… :)
Sutton Seller Joe and Chris Boule: RIGHT FROM THE START HE WAS PLEASANT. THEY WERE VERY HELPFULL WITH ALL MY QUESTIONS. THEY WENT ABOVE AND BEHOND FOR YOU TO SELL YOUR HOME AND TO FIND US A NEW ONE. I WOULD HIGHLY RECOMMEND THEM AGAIN TO ANYONE WHO NEEDS THERE SERVICES. THEY ARE TRUSTWORTHY, HONEST AND UPFRONT WITH EVERYTHING.