Vic Bailey Mazda Subaru

Buying a car can be a headache, but these folks really made it an enjoyable experience. I visited the big Subaru dealer in Asheville and, although they were friendly, they were not generous. The guys at Vic Bailey genuinely want to sell cars while making the customer happy. It was definitely worth the hour drive to Spartanburg to pick up my car. Special thanks to Jonathan Meredith who was my super nice and knowledgable sales guy.

I found a car for sale online at this dealership and called to inquire about it. I was unable to come immediately to look at it and offered to put down a deposit on the vehicle. I was told that was not necessary I could come that evening that it would not be sold. After making arrangements and driving 1 ½ hours each way I arrived to find out the car was in the process of being sold.
Bad business! Given this first experience I would never consider buying a vehicle from this dealership even if they were less expensive than others. Thanks Brandon for ruining my day!

After coming off of what is probably the worst car buying experience of my life at John Finger Mazda, what a change of pace this was. My salesman was Jonathan Meredith and he was excellent. I basically had my trade value ready to go and had already negotiated the new car price at a different dealer (who wasn’t able to honor the same trade value after the car I ordered would eventually come in — approximately 2 months down the road), and they accepted the terms. He kept me up to date on the status of the new car and answered any random questions I had while waiting. A different car was located after a couple of months which would allow me to get it sooner, so they were able to get it for me and saved me at least 3 additional weeks of waiting most likely. When I got to the dealership to sign my paperwork, everything was in order and ready to go. The financial portion/​signing took less than 10 minutes and we were out in the car reviewing all of the bells and whistles. Again, Jonathan knows his cars — he walked me through basically every menu, screen, control, etc. I’ve always thought highly of Subaru as a company, but now I know where I’ll be buying mine from in the future. Thank you everyone that made this such a pleasant and smooth experience.

I was in the market for a new car. I had it narrowed down to a handful of cars, Mazda and Subaru being two of them. I had thought a larger dealer (maybe in Charlotte) would be a better source, but as I am in Spartanburg, I thought I’d stop by Vic Bailey to at least see the cars I was thinking about.
My plan was to stop by and spend 5 minutes at most. I do not appreciate hard-​core high-​pressure sales, and I just came from other dealerships where that was SOP.
Jonathan Meredith, a younger guy on the sales team, came to talk with me. His approach, and as far as I can tell, the dealership’s approach, was truly a «consultative sales» approach. No high-​pressure, «What can I do to get you in a car today», or hold my driver’s license hostage techniques. Jonathan was a VERY knowledgeable sales person, and answered all my questions on several vehicles I was considering. What went from a 5-​minute stop ended up being the better part of an hour, solely due to me.
I ended up purchasing a vehicle (Mazda3 S Hatchback) from them a few days later, and am very satisfied with my selection, and with VIc Bailey as a dealership.

Truly the easiest, most pleasant car buying experience of my life, I’m getting exactly what I want at a great price with a great price for my trade as well. Salesman Jeff Smith is friendly and fair. If all car salesmen were like him people would say someone behaved like a car salesperson and mean it as a compliment. 5 very enthusiastic stars!!!