Blue Garter Bridal & Tux

Great customer service. My son is small and hard to fit. It was VERY important that his tux fit and he feel comfortable in it and not like he was wearing his dad’s clothes. They definitely understood that and made sure he was comfortable and happy.

I was excited to have an appointment to look at wedding dresses at Blue Garter as I had some friends who picked their dresses from there. When we arrived, there was only one lady working. She was kind and greeted us promptly, she said she had some kids in trying on prom dresses and would be with us asap, and in the mean time to go ahead and pin the dresses we would like to try. The store was very clean and adorable. But, some of the dresses were clumped together so closely it made it difficult to look at. By the time we got to try on dresses, I was unfortunately sick (and it was that time) so I was pretty much miserable and annoyed at having to wait longer than we should have. As we were trying on dresses the lady did not ask anything, not about when I was getting married, how we met, how he proposed, what my BUDGET was. Nothing. Not very professional for a bridal consultant. Either way, I continued to try on dresses. We found one that was very pretty, but $ 250 over budget (which for us — my mom and I — was a pretty big deal haha), but it was highly likely it was the one. It was stunning. But, I remembered I had another appointment at Alfred Angelo so I wasn’t going to decided right away. My cousin also made that comment, and the lady became annoyed and said something along the lines of needing to buy the dress there. I was annoyed because she wasn’t very helpful at all, only suggested two other dresses that weren’t very exciting, and she wasn’t very kind in general. Just had a rude atmosphere about her. Either way, ended up finding my dress at Alfred Angelo. I would have liked to find one at Blue Garter as they are local and have many beautiful dresses, but it just wasn’t the case.
We did go back to order our tuxes from there as my husband and I had a terrible experience at Men’s Warehouse. The younger lady working was extremely helpful and kind when we were trying to pick one that was in our budget and would be affordable for the groomsmen. She was also very helpful when it came to picking out the colors to match my bridesmaid’s dresses (3 separate colors). She took all the measurements of my husband and got the information for the groomsmen. We were very pleased with our experience this time and were excited for the boys to go in and get their measurements, etc. No problems there.
Problems arose when the tuxes arrived at the store. No one was notified except my husband’s brother. And they claimed they didn’t have anyone else’s phone numbers/​contact info, when we specifically gave it to them. I felt this was very bad customer service and very unprofessional. So it was very hectic and last minute getting the tuxes which was extremely nerve-​wracking for me.
The other thing I want to note is that it is absolutely ridiculous that a ring bearer tux rental (child tux) is the same price as an adult tux rental. My husband and is groomsmen tuxes were about $ 172, and they wanted the same price for a child rental. We thankfully had someone in the family that had a tux his size, so we didn’t have to order one.
Nevertheless, the tuxes looked great and in the end I’m glad we went with Blue Garter.

I came to this salon with my daughter to search for her wedding gown. Hands down the worst experience ever. When we arrived for our appointment we were greeted by a blonde gal who did not appear to have any interest in being there. We were handed clips to put on the dresses that she would like to try on. Not one question was asked… when is your wedding, where is your wedding, what price range are you looking to stay in etc… absolutely nothing. Once blondie started bringing in dresses it was only to help her in and out of the dress. If the phone rang or any
Other customer walked in she would
Need to leave my daughters appt to attend to them. Again, our appointment was made a month in advance. If you are looking to just go and try on some dresses and have a snotty girl help in between phone calls and other customers… then this is your place. If you however want a wonderful experience while trying on dresses with very helpful and interested staff… Then go to Swoon. They are fabulous. We were so disappointed in Blue Garter even if my daughter had found the dress of her dreams here I would have purchased it elsewhere.

This bridal boutique is excellent! The store has adorable décor and is family owned. They have great girls working there and a beautiful selection of dresses. Highly recommended for bridal shopping!

Attending an out of town wedding and went here to get measured for a tux. I prefer to patronize small local businesses when possible. I came with a checklist of required specs to get filled. Sales girl seemed helpful at first but only gave me about half of what I needed and said another lady would get the rest. Next lady claimed I didn’t need all the requested measurements and said they could figure it out. I don’t know much but if there is a list of requirements they should be met. I went to Men’s Wearhouse instead and they got it all right and actually seemed to be more accurate. May be good for overpriced dresses but if you need a tux or measurements go elsewhere gents.

I found my wedding dress here and I LOVE it. I got a great deal on it and it didn’t take me long at all to find it. This shop is cute and has a nice selection, but I really didn’t think their customer service was that great.
They were pretty friendly the day of but I definitely felt like they could have done more. Just kind of got me in and out of dresses and that’s it.
When I went back to pick up my dress/​pay it off, the lady barely said one word to me and just handed me my dress. Also, I called for the number to the lady they refer for alterations (said they would give it to me the day I bought my dress but didn’t, so I just called and asked) and I got very unfriendly service then too. Just gave me the number and hung up.
It just doesn’t seem like they want to do more than sell their product. You would think in the business of selling dresses for such a big occasion and being part of such a special event for people, they’d be more focused on how they treat the people coming in.
Overall, I got a great deal on a beautiful dress that j love, so I guess I’m not that unhappy. Just a little disappointed that they didn’t seem to care!

FAMILY OWNED!!! LOCAL!
BEST SERVICE AND SELECTION!!!
My bridal brigade and I went to Blue Garter Bridal and Tux twice.
The first time was with no notice on a Sunday and instead of being turned away like other bridal boutiques in the area and forced to schedule into a 1.5 hour time slot (Swoon). I was welcomed in and allowed to browse and try on numerous dresses. Unfortunately, I did not find one and the owner wasn’t upset or pushy at all. She even told me to come back in a few months to see the new dresses she would be getting in.
So we did just that and returned to Blue Garter two months later to try on just about every dress in the shop. We were not harassed, told a stupid story, pushed around or pressured into buying anything. The third to last dress of the day made my Mom and I cry and we knew it was the one.
I am absolutely IN LOVE with my wedding dress and can not wait to show it off!
As a first time bride, I am happy that an amazing place like Blue Garter exists so that people aren’t pushed into making one of the biggest purchases and decisions of their life!

I would highly recommend Blue Garter to anyone who is looking for a show stopping dress. I went into this adorable bridal shop looking for a wedding dress and the workers were more than helpful. Thank you Heidi and Cindy for making my experience so easy and wonderful. The service was impeccable. This shop has absolutely everything. They have wedding dresses, bridesmaid dresses, prom dresses and the most beautiful accessories. The ladies in the shop helped me to find the perfect belt and headband to match my wedding dress. Plus, they gave me a wonderful price. I felt so special and ready for my wedding day with the help from these remarkable women.

My older daughter got her dress in 2012 at Blue Garter and we were very happy with the service, so when my younger daughter got engaged in 2013, we went back. She was engaged to an Air Force Lieutenant and the website said they offered a discount (I think 10%) to military. When I asked about this Heidi sort of hesitated like she really didn’t want to extend the discount, but then agreed to. When we checked the receipt later, she hadn’t given us the full 10%! A few weeks later I asked again about this and why she hadn’t given the full 10% and she gave some lame story about how they were only going to be giving the discount to the girl if SHE was military… I felt more than a bit let down with her service… if you advertise something on your website, then follow thru! Plus, it says something about how she really feels about our men serving our country. I guess I expected more from her since we were repeat customers, and my daughters 6 bridesmaids also purchased their dresses here. I was disillusioned with their service even though this is a cute, quaint place and has very nice dresses.

I’d come to Blue Garter on a whim one Saturday, to look for wedding dresses. They got me in on short notice, and were super nice. I’d come by myself, and knew I needed to come with my mom, so made an appointment for a couple weeks later. I also made appointments at the other local bridal boutiques around town.
After trying the other bridal shops in Reno/​Sparks, I came back to Blue Garter for the dress I ended up purchasing. I think Blue Garter is the best. The atmosphere was comfortable, felt like a cute local shop, and the staff was over-​the-​top helpful. They had very pretty dresses, at good prices.
Unlike my experiences at some of the other shops, I wanted the experience of a low pressure shop that was affordable too. Blue Garter is both. The staff are very friendly, down to earth, and super helpful. Their selection of dresses is nice, with a broad range from extravagant to subtle beauty, which I loved.
The shop has cute sofas in front of huge mirrors, so you can have family/​friends with you sitting comfortably. The set up also allows you to take pictures that give you a good view of the dresses at all angles.
Their prices are great, giving a broad range of affordable to expensive, and the estimated time of dress arrival once it’s been ordered was much better than the other shops in town.
It’s also nice that they can get you in last minute if you just call. Sometimes things come up!
Thank you Blue Garter!

This shop has the most beautiful dresses! Not to mention the staff is knowledgeable and friendly. I always prefer a local family run business, rather than a big chain… the difference is night and day. I recommend this shop to anyone looking for wedding and/​or formal wear. Cindy and Heidi are amazing.

I am from northern California and I have been looking for a dress for 3 months and just randomly popped into Blue Garter and was such a great experience. Heidi helped me find exactly what I was looking for and she was super helpful with letting me try on 2 dresses. I found one that I love and the ordering process was so easy. I am so excited to finally find «THE DRESS» Thanks to help of the Blue Garter and Heidi who made me feel like a princess and so much more excited for the big day.

Dresses here are high quality gorgeous, and reasonably priced! Staff is super friendly! Highly recommend!

I bought a bridesmaid dress from Blue Garter recently, and I was so happy with their service and selection. I got my beautiful dress fast and it was a great experience, too!

Not the best service. It might have just been the person that helped me though. We were the first appointment of the day and the owner was a bit preoccupied. The girl that helped us seemed inexperienced and talked more about her OTHER job than helping me. I would recommend skipping it.

Called in the same day to make an appointment, arrived early to pin the dresses we wanted my sister in law to try on. The lady said her and her sister run the place. The assortment of dresses are very beautiful. modern yet also romantic and classic too. Its very small, but you will likely be able to find something of what I described for the dresses they have here. If thats what youre looking for.
I felt like the lady couldve done more, like asking my sister in law what she was looking for or asking her questions about just her fiancé and her in general, like keeping it more personable. But it just seemed like she wanted to have her try on the dresses, have her fill out a guest card and leave. She was patient, but I just felt like she couldve given us more out of the consultation session and dress try ons. Also she wasnt dressed very professional or clean, her hair was messy and she just looked very stressed out in general.
Overall, its a cute little shop, okay service, cute selection of dresses, but I felt she couldve been less sloppy looking. I think she probably just needs some rest or something. I think this kind of business is very draining, especially with all the annoying brides and brides families and friends coming in. =(overall felt it couldve been more ENERGETIC and FUN. But its wasnt all that. I know I wont be looking for my dress here or recommending this place.

I stopped in without an appointment during the rib cook-​off. I saw some really pretty dresses through the window, and had planned on going out of town for my dress but really liked the idea of buying local as well, especially since the store front was so cute. Upon walking into the store, I expected to be greeted with a smile and the typical «hi how are you?». Instead, I was immediately asked if I had an appointment that day. The store had maybe two other customers in, so I assumed it would be fine to look at the dresses for a few minutes. I told the sales lady I just got engaged and this was my first time looking at dresses. The first thing she asks me is «so, have you been eating ribs?», and I said yes and she immediately insists I wipe my hands off with hand wipes. Apparently I look like the kind of girl who thinks it would be ok to touch white wedding dresses with bbq sauce on me. I told her I had just washed my hands in a bathroom and she insisted still that I use a hand wipe, so I went ahead and wiped my hands off. She then said «ok look all you want now» and just walked away. I understand that she wanted clean hands in her store, but I honestly felt as if I was being looked at as a piece of trash. I immediately left. It was only after I was walking back out the doors that I was offered to make an appointment. No thanks! First impressions are everything. You made an expensive mistake Blue Garter!

This was my first stop in my quest to find my wedding dress. I made an appointment about a week in advance even though they don’t require appointments. When my sister and I arrived, the ladies greeted us but were helping other customers so they handed us some clothes clips to mark dresses that I was interested in trying on. Once we were finished making our selections, a very sweet and friendly associate helped me into a few dresses. Unfortunately, I had to share the mirror with another bride and with the time that it takes to get in and out of these dresses, I only got to try on 2 dresses before I had to leave the store for another appointment. Overall, I had a very nice experience here.

I recently went to Blue Garter to look at dresses with my sister. Their selection is soooo impressive. The ladies that helped us are creative, patient and are so friendly and easy to work with. My sister found her dress at Blue Garter and I will definately be recommending them to every bride I know.

Ok, I admit, I bought my dress at David’s Bridal, but I wish I would have bought it at Blue Garter! This mother/​daughter run shop has been there a long time! It is independent, friendly, professional, and welcoming even if they are ready to close. I tried on some of their dresses and was really in love… but they were designer gowns fit for a big wedding — or at least one with guests to show off to, and in my case, I just needed an affordable beach dress for my short-​notice island wedding coming up.
The difference between David’s and Blue Garter is huge!
David’s calls you, a lot, and bugs you. Not only do they call you, but they give your phone number to Men’s Warehouse so they can call you, too. The other thing you will notice is the quality of fabrics — David’s dresses are itchy and cheap feeling and they stick you in these bra things (they didn’t even have my size and stuck me in one anyway) for dresses with built in corsets even, which is totally unnecessary, and then put a tiara and a veil and their own shoes on you. I hate the way they try to push everything on you — and you can tell that they only do it because their bosses are watching and they are required to up-​sell. I get the feeling that the fitters are all on commission there. That is the other problem, you need an appointment to come in to David’s and try on dresses.
At Blue Garter, their dresses are silky and sexy and comfortable and you don’t want to take them off. You don’t need the tiara to feel great in their dresses… and the fact that they don’t push stuff on you feels great. …And you never need an appointment to try them on.
I really recommend this store to anyone getting married in Reno or Tahoe. You can’t beat the service and style. You won’t find their designers at any of the other shops in town.
Edit: I still need to get some quick alterations on my David’s Bridal gown to make it fit better, and David’s wants $ 200 and 12 weeks! Nobody I know knows of a good seamstress in town, and I’ve heard bad things about Alterations Connection. I called Blue Garter back, and they referred me to their own seamstress, Colleen, and she is going to take my zip-​back dress and make it a lace-​up back for around $ 60 and in one week… and she said she just finished altering someone else’s dress in the same way, so I trust her with my dress. Thanks Blue Garter!