The location and staff are still wonderful. However, be careful and be prepared for out of pocket charges. I went to this location for standard blood work for my annual physical. They said the total cost was roughly $ 550 and my insurance would only cover a portion. and that I owed them $ 125. I have a great insurance plan through my employer that covers care such as annual physicals. This is the first time that I have ever been charged out of pocket for standard blood work. Talking to other colleagues in the industry I was told that they are attempting to collect costs up front«in the event that 100%» of the costs aren’t covered“ You know what. in the future run the claim. provide me a copy of the Explanation of Benefits(EOB)…and bill me for services not covered. This is a piss poor business practice and I will go to Collaborative Labs the next time…
Mindy R.
Tu valoración: 3 South Windsor, CT
The place is clean– and when your turn finally comes, the service is fine. It’s the lack of communication when you arrive. No one greets you. You put your name on a list and wait with no information. Others are taken out of order. if you don’t push in front you won’t bus if you will be taken — does not feel professional.