VCA South Shore Weymouth Animal Hospital

VCA Weymouth is not our primary vet, but they have the closest animal emergency room. We’ve had to take our kitty there twice. Very sadly, this most recent time was for a critical illness, and our kitty passed away before we even got there, in the car. The VCA staff were wonderful, though, as we were so upset, and we had our small kids with us, too. The staff met us at the door and led us to an exam room. The vet examined our kitty and explained what likely happened, which was very reassuring. The staff helped us explain it to our little kids, and then they even cried with us. They tactfully offered to cremate the body, for a low fee. This was all very helpful for us in a very tough time. Then the vet herself sent us a sympathy card. We so appreciated their time and attention, for a cat that wasn’t even breathing when it arrived in their hospital. They went above and beyond, and it meant alot to us.

I took my dog to Weymouth VCA on July 6, 2015 on recommendation of my regular Vet for evaluation of neck and right shoulder pain. We saw Dr Tzipory. After evaluation we agreed to do just X– rays at this time. I was told they showed DJD and arthritis. He was placed on 2 meds and 6 weeks of quiet, no running or jumping. He did well until Oct 25, 2015 when he again had neck and shoulder pain. The next day I took him to another Neurologist who did further testing and made the diagnosis of meningitis. He is recovering well from that. On a follow up visit with this Vet it was discovered that VCA had taken X-​rays of the left shoulder and foot. It was never the left side always the right.
My complaint is that apparently Dr Tzipory didn’t listen to the dogs owner me, who lives with and knows the dog. He’s a «Drama Queen», I told them that and will react as if in pain to any touch especially under the stress of a room full of people.
I will not go back there. Too much bureaucracy. They don’t listen to you and to add to the insult Dr Tzipory was gone on one week follow up. So a second Vet saw him!!!
Oliver

Dr cohen, dr weis, dr berthume, dr fowler, everyone is the best. They all take such good care of my French bulldog. Dr cohen, dermatologist, is a rare find. She’s very invested in your pet. You can reach her via email anytime, even if she’s not seeing patients that day. She is very thorough, detailed, takes time to correspond and/​or answer all your questions. I just wish there was a program set up at vca where you get points towards something for every dollar you spend. Wishful thinking ;) I wouldn’t take my dog anywhere else! Thank you to all the vets that care for my fur babies.

I took my dog in because he was sick. It was serious and he had to stay for a few days. The veterinarian was knowledgable and saw signs I didn’t notice. She quickly got tests done and called me with every new update she got. She even called just to let me know how my dog’s day was going. I visited my dog every night he was there. That’s where this place loses three stars. A middle aged vet tech with blonde hair must not have noticed me inside my dog’s run. She was complaining about another dog whining. If you can’t stand a dog whining, then I suggest not working at an animal hospital. One point I looked up as she walked up to the crate the dog was in and hit the crate as she yelled at the dog to stop whining. I’m glad she was not responsible for my dog, and if she was I hope he bit her.

This place is kind of a good/​bad thing. It’s great they are 24 hours because for example this past weekend when our dog hurt her leg late at night it was nice to be able to go just down the street to have her checked out and I must admit the vet was very nice. The bad about this place is a couple things. First off, there was maybe 2 other people with a pet each in there waiting, when we got in it took us half an hour just to be seen by a nurse not even the vet. we then had to go back to the waiting room and wait about another 20 – 30 minutes to be seen by the vet. After the vet saw us a different nurse came in and said our dog was going to get x-​rays to ensure no broken bones, but we were not allowed to go with her, no explanation why just told to go wait in the waiting room. We were told it would take about 30 minutes. After more than an hour we asked the nurses at the front desk if we could at least get an update or know what was going on with our dog. As a side note, three nurses at «front desk» were actually hidden behind a wall near the front desk and more focused on chatting and gossiping rather than at least sitting by the front desk to greet incoming people or answer simple questions (I literally had to walk behind the front desk and behind the wall to where they were to ask for an update). Anyways we got an update, we were told she had hurt her hip basically but no broken bones and they gave us some pain meds for her (I asked how much they said $ 40). When we went to check out (which is a different desk, go figure) no one was there and we couldn’t even find a nurse to check us out. We would have walked out without paying had we not needed the medicine for our dog. Finally after a good 15 minutes someone came over (a nurse that seemed pissed off like we did something wrong). The nurse didnt say a word but started typing then asked our dogs name then said you need to wait for them to fill the prescription then ill check you out (rude). All in all it cost us over $ 500 for them to tell us it was almost like a sprain and it would heal on its own. I understand X-​rays and the medicine ($ 40) but 3 hours on a Sunday night when no one was in there and $ 460 for an xray?! If you go here you will find slow service, high prices, and some unhappy unprofessional nurses. When you see the inside with the nice tile and flat screen tv and free coffee and big artwork you’ll at least be able to understand why they charge so much. So its great they are close by for emergencies but thats about it.

Sunday was my first time at VCA and I am happy to review that I had a great experience. Thankfully, it was not a life or death situation but it was an emergency and traumatic for my little girl. I am grateful there is a 24 hour emergency vet close by-​I am from Quincy.
My little dog’s leg had somehow been clamped down by a latch on her carseat. I can’t figure how it happened since it requires effort to even open the lock. I had been driving when she began flailing and screeching in pain .I pulled over to see what was wrong and discovered the carseat latch locked onto her leg. I tried cutting the belt that secures the seat but the latch was still pinching the skin on her leg. I tried to unsnap the latch but the more pressure caused it to clamp down more and she was screaming. Thank God VCA is only a short drive away. I was able to calm my little girl and persuade her to stay in one position so that it would not tear off the skin. When we arrived at the hospital, the carseat had to be cut out and taken with her in it.
I was pleasantly surprised by how modern, clean, busy and professional the facility is. I was checked in at a front desk similar to a human hospital\doctor’s office by a concerned and caring staff. Despite how busy the waiting area was, I didn’t wait long for a technician to come out, ask me what happened and explain procedure. My sweetheart was then brought into emergency and I was assured nothing major would be done without my consent. I worried that the latch had punctured through and that she would lose a part of her leg or require surgery. My worries soon faded as the very kind technician (I didn’t get her name) walked out with my baby. She told me that they were able to unclamp the latch and that my little one was going to be ok! The technician offered to dispose of the carseat and even gave me back the lock part just in case there were any complications or if for any reason I needed to show my vet.
I am loyal to my regular vet but for after hour emergencies or if I need to change vet, the VCA appears to be high level and I would feel confident trusting my pets health to their care. Thank you VCA for helping my sweet little dog.

This place was a godsend when I needed them. I was a mess, terrified. They were professional and efficient, and Dr Little was thorough and articulate. She covered every base, and made me feel I was in very capable hands.
I’m so grateful to have a 24 hour emergency facility on the South Shore.

This doesn’t end well, sadly my dog dies in the end.
Truth be told my 14 year old husky was struggling from the aftermath of a very rough bout of vestibular disease from this past January and had been sick for a few days after rebounding amazingly well all Spring & Summer, sometimes it’s hard to determine what’s going on with a dog that old though. Sure enough she started urinating /​bleeding on Sunday morning when her regular vet was closed. Off to VCA we went.
I knew it was going to be expensive as soon as we went in, the place is more modern than my doctor’s office. I was thankful we had somewhere to go ²⁴⁄₇ that had a trained staff to treat her, the vet couldn’t have been kinder. She was right up front stating she hated the business end of her job but laid out all the options available to us. We consented to tests and treatments that would have cost over $ 2000 and I would have gladly paid it had it provided Angel with some more time, without pain.
We left her there expecting a call later that evening but were notified just a couple hours later that she was terminal with kidney failure, growths in her intestines, etc. We decided to put her down then rather than making her suffer for a few days /​weeks more. I cannot not convey how kind the staff was. I know a lot of reviews claim this hospital is just in it for the money — they had my consent to spend over $ 2000 and rebated ²⁄₃ of that after doing an ultrasound, putting her on an iv, a few other blood and urine tests. A lot of other places would have done all the tests then came back with the same conclusion.
Once we decided to put Angel down they allowed us to be there holding her, they made a paw print for us, and today we received a kind letter from them even though we were just a one time client. I wish the outcome could have been totally different but VCA couldn’t have handled the situation more kinder, more professionally.

I wish I could give a No star! For those of you who care about your pets — NEVER bring them to the VCA animal Hospital in Weymouth! If you love your pet and don’t want the staff to backstab you or bitch about you behind the thin walls that they think people cannot hear them, don’t waste your time, patience and money. They are unprofessional and do not offer the best. It took 2 awful treatment approaches and 1 dead animal for me to realize how bad this hospital is! Nurses and doctors calling you stupid and other names because you’d rather get a second opinion after they tell you they know nothing about my pets’ condition and offer a 3000 $ «keep them here» for a couple of days and we’ll figure it out! I went to my personal vet and I had an answer in 10 minutes!!! Now my pets are happy and I’ll never go back to this butchery again!

GREAT Hospital! Highly recommended! Dr. Stephanie Pumphrey is
a SUPER doctor if your dog has any vision or eye issues. Very compassionate and
caring!

Very disappointed how the VCA treated furry friend at the boarding kennel. We choose the VCA Animal Hospital Boarding services for my dog in March 2015. We were very selective about where to choose for boarding as this was the first time ever. After visiting the premises and thinking it is a hospital and should provide the best care we tried them and what a big mistake. However, things turned out to be a HORRIBLE and a EXPENSIVE nightmare! WILL NEVER RETURN TO VCA WEYMOUTH!!!

We had been using the vet services at the VCA hospital since 2011 and they have her active record and physicals and was checked out prior to boarding. In addition, we never complained about any injury to any of her paws. We brought a strong & healthy 6 year old pit mix for boarding and when we returned we picked up a dog that was limping and had a torn ACL. She stayed at the VCA Weymouth for 8 days while we went on vacation. They called us on the 7^th day informing us that she was limping and would be put on restricted activity and checked by the vet.

When we picked up our dog on the eighth day they said the limp was gone, but she should stay on restricted activity. When she came home she was still limping slightly, but after one week she began to favor the leg even more. We returned to the VCA hospital emergency 2 weeks after and they examined her again and said it was a torn ACL and perhaps continued rest and pain meds may show improvement. One month later she still was not using the leg and clearly in pain and they suggested ACL surgery and quoted a price of more than $ 4000.

We tried to work with them to understand what happened to our dog and to come to some type of settlement to have our dog repaired. Unfortunately, they did not care and did not have any compassion and did not give a crap! I took my dog to the Angell in Boston for her surgery and she is finally recovering now.
I am very UNHAPPY with the service at the VCA in Weymouth and would strongly discourage anyone to bring their pet to this money pit!

I had to bring my cat «Kookie» there this past Saturday 5÷9÷15… She had a large opened laceration on her inter thigh (she got it from another cat… When she climbed out my bathroom window for a night of «fun») They were wonderful with getting her fixed up within 3hours. It was very pricey but all vets are… I am back here tonight to get her drainage removed and again they are wonderful!

Where to begin…
OK, so, my doggie, Mr. Scamperson, is a special and wondrous animal friend. He is a dachshund, he is little, he is brown, he is low to the ground. I got him when he was five weeks old, I was twenty five and not even close to ready to have human children, but physically an adult woman with a drive to mother children, so Scamper is less of a dachshund and more of a tiny tiny infant fur child.
Scamps and I have been through a lot together. We sing a lot of songs, have a lot of good times, and last summer, we got in the car and drove for ten days until we were on the opposite side of the country. Scamperoo is a good boy, and took everything in stride, but just a few short weeks after we arrived, we noticed his pee pee behavior was a little… off.
He’d pee and then walk and stop and pee again. He’d pee and pee, and the stream would stop and start. Then our cousin noticed a little drop of blood on his wienis after he’d peed.
That seemed super not good.
Lil Scamper, by this point in his life, has recovered from pancreatitis, a herniated disc that left him temporarily paralyzed, and of course, the trauma of having a crazy human mother who talks to you constantly and treats you like a human baby. When it comes to not super good things and Scamps, I tend to air on the side of caution, so I made an appointment to have his plumbing checked out the following week, and figured I’d get on with my weekend.
Saturday afternoon, my adorable, lovable Scampery housebroken angel paws friend climbs into my lap and pees on me! If that doesn’t send a clear message along the lines of: «mommy help me, my peepees are broken» then nothing can, or will.
So we take Scamps to the VCA, which is ²⁴⁄₇. At first they thought it might just be a bladder infection, so they sent us home with antibiotics, which helped but didn’t clear things up.
Further testing showed bladder stones. Surgery for $ 3500 or a medical diet that will gradually reduce the size of the stones.
I love my boy, and I always try the least invasive method first, so we put him on the diet. A few months later, he’s peeing and peeing like crazy! And the weird little cyst on his eye is getting bigger, and he managed to brake a back tooth on the deer vertebrae he found in our backyard before I could wrestle it out of his mouth… seriously Massachusetts? I didn’t see that one coming.
Anyways, we took him back to the vet. Dr. Perry, the sweetest man who has ever seen Scampie in a professional capacity, did some tests and figured out it’s diabetes.
So now he’s insulin dependent, on a medical diet, and in a holding pattern on those teeth until we can get his sugar regular and his liver enzymes back to normal. Luckily the weird cyst fell off on it’s own.
We were all so excited when it did, Scampie, me, my spouse, and Dr. Perry. So happy!
When it comes to vets, as I’m sure you can tell, I’ve had a lot of exposure to different styles of treatment, different methods, ideas, hospitals, et all. I’ve seen specialists, both with him and dogs who are waiting for me over the rainbow bridge, and I can tell you this about VCA:
–They know what they are doing.
–They have all the specialties, all the equipment, all the hands and hearts and minds that you need to make sure your tiny tiny furry child lives as long as possible and as happy as possible.
–They are not cheap. I am confident that they are worth it, and I highly recommend them!

We recently had to bring our cat here at night when he was unable to support himself on his hind legs due to a blood clot. This VCA animal hospital is great because they are open 24 hours a day for any emergency situation. Sadly, because of the severity of our cat’s condition, we had to have him euthanized.
Dr. Lopes and the staff were very sympathetic, and I appreciate that she didn’t try to give us false hope just to take our money to pay for unnecessary services that wouldn’t have saved Mr. Meow Meow’s life. She was very tactful in explaining that Mr. Meow Meow’s condition most likely wouldn’t go away, and even if it did, it would be painful for him.
She allowed us all the time we needed to say our goodbyes to our cat, and when the time came for the injection, he passed away very quickly and peacefully. Afterwards, we received a handwritten sympathy card from Dr. Lopes.

Obviously, a pet emergency room is probably the last place I want to be, but I am very grateful for Dr. Fuller and her techs that helped my cat stay alive. The facility is beautiful and I am thankful for their ²⁴⁄₇ service.
I adopted a cat from a shelter and she seemed fine at time of adoption. Once she came home, she started showing classic URI symptoms. I brought her to the normal vet a few times, and after a while, they told me they couldn’t help my cat anymore and to bring her to the ER. The young vet tech at the first vet pulled me aside as i was weeping over my cat (and the $ 1k hit I was sure I would encounter if I went to Angell) and told me about VCA and that it was usually a bit cheaper. I owe her my life!
When I got to VCA, I was given two options — they could do the full exam and x-​rays, and release her that night (for ~$ 700) or they could do the full workup, x-​rays, and keep her overnight for ~$ 1,500. As I am not made of money, I was very comforted when Dr. Fuller told me that the $ 700 option was OK and that I wasn’t a bad cat mom if I couldn’t afford the $ 1,500. I was given hourly updates on my cat and she seemed much happier once I returned late that night. After some fluids and an x-​ray, my cat is literally better than she was before. Whatever special kitty drugs my cat took really seemed to work, and I am eternally grateful to the staff!
Finally, a big thank you to Dr. Fuller, in the discharge notes she told me that I was doing a great job for a first time pet owner, and my cat was the bee’s knees. I think I cried tears of happiness for an hour after that!

I am a medical professional now retired with over fifty years working in hospitals. I know what quality care means. I also know that ct scanners, ultrasound, Xray, machines and highly trained veterinarians cost. Not to mention a state of the art hospital open ²⁴⁄₇ to care for our beloved pets.
For 17 years the vets and vet assistants at VCA Weymouth have delivered loving compassionate and skilled care for my Maltese Angels.
I know that caring for our pets is very expensive these days. If you want highly trained vets who have spent most of their lives learning their skills, they deserve to be paid well for the time and expense they have spent.
Without being rude, people who can’t afford to give their pets the best care possible should really think twice about adopting them. If you want the MGH type of care for your precious pets it is going to cost more than a facility with an 8 hour day and no one to care for them overnight.
I am not affiliated with VCA except when I take one of my four pups in for care. As the saying goes «They’ll Keep A Light On For You» Nice to see that light on at 3Am when your darlings need care.

Wow this place is impressive. Took our pup there after she was diagnosed with a potential luxating patella from her regular vet. The specialists did a great job– made our dog comfortable, did a thorough set of manual examinations, and then gave some great consultative advice– it was a low degree condition, and potentially just a broken bone before we rescued her that healed funny. I was surprised because the recommendation was totally in our dogs interest. They didn’t want to operate or even sedate our pup for x-​rays given that she was showing no adverse reactions.
Three weeks later we find a tick on her and bring her in again. They immediately remembered our dog by name and took her in. Removed the tick in 10 minutes and didn’t even charge us for the visit.
The facility itself is immaculate– nicer than my own orthos (not to diss my ortho, he’s top notch as well)
When it comes to vets, trust is everything. We couldn’t trust this team more, and will be customers for life.

I brought my cat here a little over a week ago. I am so thankful for their 24 hour availability as it was 1 AM on a Monday morning. My cat was 16 years old and had not been doing well. After he was checked over the Dr. went over a list of things that they could do but said there was no guarantee it would help him. She assured me that if I made the decision to have him euthanized it would be a fine choice. This was a tough decision but it was what I did. The whole staff was very sympathetic. I would especially like to thank Dr. Bethany Lucas. She was so kind and helpful and even went so far as to send a sympathy card to me a few days later. I will miss my buddy but the VCA made the ordeal so much less painful.
Thank you

I live in la but came home to visit my family for the summer and took my cat home with me.
I brought my cat in because she stayed out all night and I thought she had caught a head cold or had allergies, but when she started throwing up I got nervous and brought im her into the vca because it was after hours.
The doctor could have cared less about my cat. All she wanted was money. She ordered a bunch of tests that cost me $ 1000 and sent me home with a cat who was still so sick that I think has just passed away!!! I will never go here ever again and I will very verbally tell all of my friends and family how badly I was scammed into paying for the vca to kill my cat. Do not take your pet here. They only care about taking your money.
I am only giving the VCA one star because I have to. This hospital is full of lying heartless vets who’s only motivation is money.

I cannot express how thankful I am for this 24-​hour animal hospital. I had to bring my kitty here at 3:00 in the morning because she hurt her paw. The staff members here are amazing. The overall facility was extremely clean and modern-​looking. The bill was not bad either, it was actually a lot less than we anticipated (she had an exam and recieved medication). The veterinarian was loving and showed true sympathy toward our hurt kitty, and that truly means a lot to a concerned pet owner.
I will definitely come here again for any future pet emergency.