San Francisco Deluxe

Absolutely unprofessional. I had the opportunity to speak with «Nana» who I believe is the owner of the company.
She basically refused me services less than 24 hours of my scheduled charter stating that the route I had requested was not acceptable. When I offered to change my route to accommodate hers, she told me that it would not work because there would be other people on the bus… WHAT? By definition, when you charter a vehicle, you reserve the right to bring YOUR OWN guests.
While I did not have a direct contract with Nana, (I had a contract with their charter affiliate), she automatically dismissed any opportunity to work with me and both companies were quick to throw the blame at each other leaving me WITHOUT the requested vehicle probably 12 hours before the event.
UNACCEPTABLE BUSINESS PRACTICES!