Shoppers True Value Hardware

Don’t let the negative reviews paint an inaccurate picture of this awesome local resource. They have just about everything you might need for home repair, painting and home decorations. The staff are knowledgeable, friendly, and go out of their way to help you out. I think some people these days expect to be treated as if they are the only customers on the planet. I go to this store every time before I go to the big box stores. I guarantee they will have what you need and then some.

These guys take an awful lot for granted. They are part of an endangered species — small, local, privately owned hardware store serving a pretty small community. With lots of big corporate competition from behemoths like Home Depot and Lowe’s not far away they could easily be put out of business if they don’t mind their p’s and q’s. Surprisingly, however, their customer service is downright awful. Staff are rude, dismissive, unhelpful. One was nasty to my kid when they were just admiring the kittens they had in a cage up front by the window. Do we expect a kid not to get excited about seeing kittens? Another time I was browsing for an electrical item I needed and it was 5:45 pm — fifteen minutes before closing time. They shut off half the lights in the store and one of their employees came to the aisle where I was looking and asked if I was done. Not «can I help you find something?» «Are you done?» (Read: «get the heck out of here we want to go home.»). On another occasion I had to return a light bulb I bought that was the wrong size and exchange it for the right size. Again I was given rotten treatment and made to feel like I was some kind of jerk for this. I recommend you drive a little farther to get excellent customer service somewhere else. I have had very positive experiences at places such as Maine Hardware in Portland, and even Home Depot. Now I’m usually one to support the little guy but hey if you don’t want my business I’ll go elsewhere. Being nasty to my kid was the last straw. I’m out.

I will admit I should go here more often than I do. Honestly, I am in the area so often that it is like not visiting my mom even though I visit all my friends around her house.
This hardware store is so much more than a hardware store.
First, you can get pet/​child safe snow melt for about $ 5 less than a store very nearby, same brand.
Second, you can get a tea pot, even one that is porcelain with pretty flowers. While you are at it, grab a cute cup or mug too.
Need knitting supplies, they have you covered.
Need Eco-​Smart products that are pet/​child/​environmentally safe to use around your house? Gotcha covered there too and less expensive than online for sure.
They have crafting supplies, wrapping paper, sink strainers, pots and pans, brooms, gardening tools, power tools, they make keys, they rent out equipment like power washers and augers, they have screws and nails and mailboxes… all in this small space. Oh! and you can pick up home spa treatment items for mom, a card and even locally made salsa and other items.
Did I mention they also have an employee who fosters cats/​kittens for Maine Lab Rescue who brings them in to help get them adopted out? yep, they got that too.
So seriously, stop in. The store is stacked to the rafters with things and I always find something else there that I had no idea was around. Can’t find something, ask! The staff has always been kind and helpful.

This hardware store stocks a lot of stuff you need, but the owners and staff are rude and unfriendly. In the past, I’ve gone in there because it’s convenient, but after a recent visit, I decided that was the last time. I will go to the hardware down the street, where they are always pleasant. I try to frequent my local stores, even though big box stores usually have better prices. I go where there’s service with a smile and a thank you to boot, so this store is out.

I came in here looking for Frog Tape (painter’s tape), and was blown away by the breadth of product in the store. Not only is it a fantastic hardware store, but it’s also a home store, a crafts supply store, and more. They even have some locally-​made hot sauces and salsas up front!
Everybody was helpful and knowledgable, and the prices were fair. I found what I was looking for plus a few other items, including my new favorite pair of socks.
Looks like I have a new favorite hardware store :)

Great family run hardware store. Rental equipment as well. Thanks for being in our neighborhood.