Pinnacle Pet Services

Hey I’ve been using Pinnacle pet services (formerly Obedience Please) for over 15 yrs. walking, daycare, vacation care, training and baths. They cared for my 15 yr old Yellow Labrador Nibblick on walks 2 days a week for almost 10 yrs. they loved him as much as I did. He considered them «family!» Now they care for my 4 yr old Thor. They are amazing at training and will train you to train the RIGHT way without punishment. They keep the owner fully informed, give great exercise experiences, check on vaccines, communicate well, and socialize your pet completely. I never have to worry about Thor with other dogs — he is the peacemaker! They did this and I trust them with my most important friend, you should too! See them or contact me… Don

Howard Finklestein came to our house to train our dog (and my wife and I). He is extremely knowledgeable and experienced, and his training is efficient, and humane. We have a rescue dog, who is probably about 7 years old, but he responded to the training, and Howard, very well. Of course, dog training is maybe mostly about training the owners, and my wife and I feel like we now know what we’re doing, and can use what we learned the rest of our lives. As a side benefit, we spent a lot of time talking to Howard, and he is a delightful, hilarious, and charming man. We feel like we gained a friend, as well as a trained dog. I don’t put credence in the negative reviews. No way Howard would ever mistreat a dog.

We have just finished the «beginning» training class for our puppy with Howard and have had an amazing experience… Would highly recommend, very personalized and he will work its you in house to find hands on solutions to issues to make the first year with your pet as smooth as possible. He is very experienced and not only achieved quick results but our pup (and son!) loved him as well…

We have been training our puppy with Howard. He has trained us how to work without puppy it’s been a great experience and our dog loves Howard. We would highly recommend him.

I was going to apply at this place. Then I called and asked if it was the same place because it says it closed on this page. They told me they closed and reopened with a different name. After reading all the reviews I would never be affiliated with this place. It’s sad you can open as another company doing the same sad stuff.

My wife and I rescued a puppy that became fairly aggressive pretty quickly. With a six-​year-​old at home, we began to worry about this wild, aggressive puppy becoming a large problem for our family. Our puppy was defiant and extremely stubborn so we called Howard after reading the Unilocal reviews. Howard taught us how to train our puppy to obey a few simple commands but more importantly he taught us how to train our puppy out of her aggressive ways. Howard is extremely patient, kind and caring and most importantly he doesn’t quit until the problem is solved. Howard made himself available by phone for help as well when we had questions or concerns. If we hadn’t called Howard, I’m not sure we would’ve been able to keep this puppy.
Our puppy is now a very loving, loyal and obedient member of our family after just 2 months of training. She is still a puppy and makes puppy mistakes but we are so happy with the dog she is becoming. Howard has a long history in this field, longer than anyone I have ever met and his experience shows every time he interacts with our dog. I truly believe that he has seen just about everything when it comes to his profession. My favorite part of our training is that Howard teaches us how to continue the training and self correct when we observe mistakes. Howard didn’t make us reliant on his appearances to correct problems, he enabled us to teach this puppy on our own.
Last night was our last session with Howard. When Howard left, our six-​year-​old became visibly very sad when I told her that we had finished our training. I asked her why she was sad and she said, «I’m going to miss Howard. He had the best stories.»
If you want results and someone that truly cares about you and your pet, I highly recommend Howard and his team.
Tyler

We have a Pembroke Welsh Corgi puppy who gets really anxious when his herd — the humans– are not at home. Even though we have an older dog of the same breed, the puppy needs his people around or his anxiety manifests as extreme destructiveness. Chair cushions explode, walls get holes chewed through them, he even ate the internet (at least our access to it.) For his own safety (and to prevent more damage to our house) we had to do something. When we crate him, he is cool with it for a few hours, but on the days when all of us are gone we are gone for 12 – 13 hours and it doesn’t seem fair to him to crate him for that long. The first place we tried was Pinnacle and our little dude loves LOVES LOVES it. When he figures out it’s where we are headed he starts yipping happily. When we get there he flies up the steps and runs in and can’t wait to say hi to the people that work there. Howard and Robin are nice as is everyone that works there. I have not yet learned everyone’s name but they are a great bunch and they all seem to love dogs like crazy. They tell us our boy plays with the other dogs there the whole day. They often have a great story about something he’s done that day. He only goes two days a week and he’s always exhausted when he gets home which we appreciate. They have also been great the couple of times I have needed to drop him off extra early and they opened up early for us. We appreciate the services they offer. Some day I’ll get up early and start taking him to training on Sunday mornings. Well worth the very reasonable fees.

Howard of Pinnacle Pet Services came highly recommended to me for help with potty training my cockapoo Jordan. Fast forward two months later and I’ve got a well behaved pooch. Howard came to my house early Saturday mornings to help me control my rambunctious little guy… his service was fabulous not to mention anytime I had any questions or problems with my homework with Jordan he was a phone call away… I highly recommend taking his starter course. In this course Jordan was potty trained, put on a feeding schedule, created habits of when to sleep, eat, and how to walk without dragging me down the street, not to mention basic behavior and obedience and so did I! Jordan loved Howard so I’m going to have to figure out a way to get him over to the daycare every now and then just so he and Howard can have some play time. Thanks Howard for your great spirit and hard lessons in teaching me how to take care of Jordan correctly. I truly could not have made my home a pleasant environment for me and my Jordy. Thanks!!!

We bring our little one everyday for daycare. Since He has a bad case of separation anxiety. Howard and Robin who are father and son are very nice. Hubby enjoys shooting the breeze with them. The place has improved significantly. They give your dog a free bath every so often. The best part? They love my little munchkin!

I have used Pinnacle Pet Services for boarding several times. I have a 2 year old German Shepherd and a Great Dane that isn’t the sharpest tool in the shed.
When we drop them off they are excited and eager to go play with the new friends they are sure to meet. I am comfortable knowing that the staff will treat my babies like family.
I love the cage free environment during the day and safety of the private rooms at night. They always come home happy and clean.
The prices are easy on the wallet and the owner, a dog trainer knows more than most people could hope to forget.
The only place I’d take my K9 children.

We took our dog here years ago when we first got it, and they methods they use to train the dog are in my opinon in-​humane. They did not want us to be there while they were training the dog but only when she graduated and the methods they showed us to punish her when she did something that was wrong was to use a chocker chain and pull really hard on it. They showed us how to do this and she would literally be chocking and coughing while they did it. It seems like to train the dogs they put the dogs through physical pain to «learn». When we give our dog commands such as sit, or come, she does listen but you can tell she listens because she is afraid of being chocked. Stay away from this place if you want to train your dog properly. We are now looking to get our brand new dog training and there is no way I will ever take him here.

O… M…G!!! I went without my dogs to tour the facility and when I entered I was so horrified I had to leave right away. The smell, the sad looking conditions, I can’t believe people pay for that. I feel bad for the doggies who have to go there :(

Howard and his team at OP have helped my dogs since I adopted them well over six years ago. First, Howard worked with me in my home to train my boy dog. He is a rescue Pitbull who I adopted thinking he was a Dalmatian. Howard corrected that impression and taught me how to love and work with this little boy. He is a sweet, wonderful dog.
When I decided to adopt a companion dog for my Pitbull, Howard agreed that was a good idea and counseled me on the specific types of dogs who would be an appropriate match. He then met me at the pet shop to which he referred me. It was his idea to bring the Pitbull for a trial meeting to see how they would get along.
He made some very interesting observations and approved the match. He was completely correct — six-​and-​a-​quarter years later, they still cuddle and play all the time.
He helped me train the two of them together. His commands are simple and clear — and my dogs are still quite obedient.
Regarding his boarding facilities, whenever I must leave town for long stretches, Howard is the first person I call. The minute his dog-​safe truck approaches our home, my dogs rush to the front door as if they are on their way to summer camp.
Their behavior when they return home is all of the proof I require that OP was the right choice — each time, they are clean, happy and loving. Howard and OP are

Although the staff seem friendly, I won’t be taking my dog there ever again. I was in desperate need of a day camp, but my dog just got his vaccinations updated that day so our usual place wouldn’t accept him. I needed to go to work, and I found this place online. I truly regret not checking Unilocal prior to bringing my dog there. I thought that since it was in a good neighborhood, then the care would be top-notch…very deceiving.
Although my gut told me to walk away, I had to go to work. My first impression was not very good. I mistakenly walked into the pet store downstairs not knowing that the dog camp was upstairs. Although one of the workers was there and friendly, the actual shop was horrible. I felt SO bad for the pets being sold there because they didn’t seem too happy.
When I finally got upstairs to the dog camp, it smelled of urine… like it permeated every inch of that place. Again, although the staff appeared friendly, they looked a bit disorganized and unprofessional. I wanted to see the area where my dog would be playing, and it smelled horrible. My poor dog looked at me like he didn’t want to be there, which is very rare of my dog who loves everyone… literally.
It was really rough going to work knowing that my dog was here so I raced from work to pick him up. Of course my dog was happy to see me, but the urine smell accompanied him into my car. I had to make him an emergency appointment to get bathed at our local pet store and thoroughly cleaned the upholstery in my car.
So yeah… please don’t subject your dog to this place.

The prices are affordable for their pet hotel. I did not see the facilities though, so I don’t know how they are kept. My dog is not fixed though, so most likely she wasn’t allowed to interact with the others. My dog was just bathed when I picked her up, so I feel like I got a free shampoo with her stay, not bad. I never used their training, but it looks hardcore. I saw them training them outside in the parking lot. They also have a lot of movie credits.

around 6 months ago, I sent my then 7 months old golden retriever puppy there for day care since I felt guilty about leaving him at home at day cuz I had to work 9 hrs a day. What was supposed to be a fun day turn out to be 2 weeks of worries and $ 400 medical bill.
I went and picked up my puppy after work and he seemed okay and obviosuly tired because of the playing all day long, when we went to the car i noticed there’s a very obvious bite mark on his left cheek, it was not minor since it was bleeding. I took him back upstair and told them the situation and the staff there told me «They are dogs, they play rough», without any apology. After we went back home, my puppy started to throw up constantly and have bad case of diarrhea, so I took him to the vet and they told me it’s bacteria infection, the medical end up to a total of $ 400 and lots of suffereing for my poor baby.
I figured it was just that time but found out other user have the same experiense as me and decide to write a negative review so BEWARE!
Like the other user says, they DONT REQUIRE PROOF OF VACCINATION (just tell them u forgot), and anyone can board their dog their (imagine rabies, paroviurses etc.)
Save the medical bill and save the life of your baby, dont go there!

I recently needed to board my dogs, there’s no way I’ll take them back there again! Other people should be warned…
First of all, the place is dirty. Go to the back, take a look at the place before dropping off your dog. If you’re fine with the way the place looks, then, you haven’t been to other boarding places. It stinks! It’s dirty! Dogs noses are sensitive and if I wasn’t in desperate need to drop my dogs off at a last minute notice, I would’ve walked right out of that place and searched a bit more. My dogs were crammed into one of thier dirty, smelly small boxed area with nothing, just a hole to drain the piss/​crap. They didn’t even have a doggie bed, so my dogs would just have to lay on that dirty floor. They told me that they would bathe them before I pick them up (they do it for free, they should, they know why, it’s dirty in there!) but guess what? When I came to pick them up the next morning, they hadn’t even washed them yet! They were so f*** smelly! I couldn’t wait for them to groom them, I had to take them home like that and continue on with my plans for the day. I’m so sorry I didn’t have the time to wait for them to get groomed. They smelled up the car really bad, so the next morning I had to take them to Petsmart and paid $$ to get them cleaned up. Well, that’s not the worse, both my dogs caught KENNEL COUGH there! A day or two after picking them up, they started coughing, it sounded like they were choking! I was so scared, I knew something was wrong. I took them to the vet and told them about OP boarding and he said that a lot of dog owners come to see him after thier dogs catch something from there! How can that place even be in business? Well, I also forgot to mention that I told them I forgot my dogs shot records and they still allowed me to leave them there! That should’ve been the red flag, but like I said, I needed to drop off my dogs. My poor doggies. They will never have to go there again. I gave it two stars instead of one because despite all that, the owners were nice and so were the trainers and the people at the desk, but that should’nt stop me from helping a potential client that may possible leave their dog and come back with a dirty, sick, groom bill, vet bill, and who knows what else! Sorry guys, if you’re reading this (owners, employees of OP), you really need to remodel, paint the place, CLEAN IT, and make sure you’re strict on the up to date shots!!!
I’m seriously surprised no one is commenting on what a dirty, filthy place this is. I’m sure the training is great, but please do your dog a favor, don’t leave them there!!! If you love your pet, please don’t.
THEY DIDN’T REQUIRE PROOF OF VACCINATION!!!

We have the folks from Obedience Please come to our shop once a week for training and I have absolutely NEVER witnessed anything like what the previous reviewer has witnessed. Now, I am definitely not calling them a liar by any means. I just can’t imagine the trainers knowingly to allow that to happen. Granted, it may be different when they are at my shop. The owners are present 100% of the time and are instructed how to train their own dogs. I highly recommend them.
Also, I think it is strange for people to drop off their pets to be trained by other people. They should stay and be a part of their pets training. After all, their pets won’t be living with the trainers. Pets need to know that their owners are the boss… not the trainer.
OK, I will get off my soap bo now. LOL
Sorry to hear that your pooch was hurt. So, wierd, just doesn’t sound like the trainers I know from Obedience Please

I will never leave my dogs here again. My dogs were here for 2 nights and my boxer came home with a 2 inch gash on her leg and multiple scratches on her belly and our American Eskimo was missing some of the skin on his nose. I know my dog (the boxer) plays rough, we had talked about this with the owner and he knew it was fine. I expect a few scratches after playing non-​stop for a couple of days. I am extremely upset about the cut on her leg and about the fact that it had clearly been bleeding and cleaned up, yet no one mentioned it to us. I went back the next day and showed them pictures of the cut and they admitted that it looked really bad but no one could recall how this happened. I was given a possible scenario of her jumping over crates but if this is what happened why are they using crated with loose pieces of metal? The only answer I got was, well since no one saw anything, it probably means it wasn’t that bad.
Never again.

Eva has been attending the night classes at the Pussy & Pooch downtown and they are so sweet to her. She was a pound puppy with no prior identity before we took her in back in May. She cowered from men, couldn’t walk on a leash and didn’t seem to know it was okay to eat out of her own dish. =(During the six weeks since we began coming here, she learned to eat, sit, stay, lay down, stay laying down and tonight she’s scheduled to learn ‘heel.’
I honestly didn’t think this dog could be trained, adorable as she was, she just had too much residual anxiety from her previous life on the streets. The trainer put her instantly at ease. Their philosophy is to reward your pet with love, not food. You may not always have food on hand to reward your dog but you will always have love.
Not only that but he works with me on my habits. It’s a two way street, you know. These people are pros. It seems to be a family operation led by a man who is rumored to have trained a dog to drive a golf cart.
I’ve already decided to sign up for advanced training with them. Prices are super reasonable as well.