Chai-Yung Tsai, MD

Compassionate Healer is what Dr Tsai is to me and family. He truly cares about our well being and doesn’t just push prescriptions like other doctors. His holistic mind-​body approach is something you won’t find in other MD’s. Every where else you go you have to make the appt 2 weeks in advance, wait for another half hour and spend a quick 10 – 15 minutes with the doctor asking you questions half the time and other half writing your prescription.
He listens to you. He wants to treat the root cause of our problems and not the symptoms. Very refreshing to know your doctor is on our side and not on the side of big pharmacy.
Dr Tsai is the best!!!
Thank you!!!

Dr. Tsai is a likeable person and a competent doctor but these reviews of him being affordable are misleading. Like most reviewers said there’s no wait, it’s easy to make an appointment and he’s always prompt to getting back to you. Unfortunately, months after seeing him we learned Dr. Tsai was not in our network, which is strange because we have PPO insurance. I ended up being charged $ 350 for about a 45 minute consultation (no physical checkup, just a discussion of my medical options) and my daughter was charged $ 250 for a checkup and written prescription. He ended up apologizing and giving us a discounted rate but we still ended up paying several hundred dollars out of pocket. Needless to say we’ll be looking for a new family doctor.
Word to the wise, make sure you’re doctor is within your network because you are liable if they don’t do the research before seeing you.

I love love love Dr. Tsai. Love love love. LOVE.
Dr. Tsai was able to see me within hours of my phone call, and immediately upon my entering his office. There was no 20 minute wait because there were 10 other patients to see within that hour. The office is small, modern, and conveniently located. Dr. Tsai patiently took the time to answer all my many, many questions and not once did I ever feel rushed. I even picked up a hint of empathy from him at times. It’s always nice when you feel like your doctor gives a crap that you are ill instead of treating you like a sick animal herding through their office.
He even emailed me a week after my appointment to make sure his treatment plan was working and I was feeling better.
In my opinion, Dr. Tsai sets a new standard in medical care, and one that all doctors should follow.

By far the best experience i‘ve ever had in terms of a visit to a doctor. Dr. Tsai patiently answered all of my questions (and i had a lot).
I‘ve never before had a doctor‘s visit in which i didn‘t feel rushed.
I also like the fact that although an MD. he isn‘t confined to only western medicine. Also, a really nice guy.

Amazed that the services he provides us are like we’re talking about a different MD. I wish he would be comfortable and trusting with us. We pay for his services promptly, never fail and have never misrepresented anything to him.
Just asked him about worries about sex with my spouse. I guess he’s not as comfortable with that common topic. He left me flabbergast when he lets out that things will be ok so long as proper boundaries are kept in place or maintained. Whoa, Doc. I’m NOT talking about you!
Can we be adults? Married couples have sexual problems and genital problems that may embarrass them to talk about with their physicians. Still there are problems adults need to talk about regarding uh that apparently unspeakable area of their bodies for health care reasons.
What to do when their doctor doesn’t feel comfortable? Caused us to feel pretty uncomfortable. The Doc wants some «boundary» in place — how is he going to deal with, for example, beautiful woman or a handsome gay man with a sexual or genital problem?
We learned not to ask this Doc about: OMG sexual problems or genital problems even though it’s an important part of married life.
Hope the Doc reads this and can understand that his ego doesn’t belong in any health care discussion… and certainly not when his patient discusses sexual or genital problems.
The discussion just isn’t about you, Doc. Honestly, it’s about the patient and their health reality. Maybe a more mature doctor would not have acted weird, I don’t know
November 10, 2010, Reply comment ++++++++++++++++++++++++++
Despite the novel approach amounting to: «It can not be ME! You MUST have written in the wrong „yelp,“ about the wrong doctor!»
Note:
1. He thinks it is impossible that he could be wrong, mistaken;
2. Apparently denying the truth of our « Unilocal.» so that could have used it constructively towards being a better MD. That is really sad.
3. No apology, not even a hint that he might have made human error;
*** 4. Seems you might have anger management issues; You handled the patients’ wish that you would have been better with them, with no sympathy or remorse for your truly sad dismissal of that patient. In stead you retort, you respond with defensiveness, anger and arrogance. Look to your rapidly put up website, put up subsequent to this herein « Unilocal,» interchange: Glowing stuff basically — your PR vision and presentation about you. Not the factual details such as provided by «yelp,» for consumers who want more than glossing over.
5. You seem to think you have perfect recall, totally denying as truthful, events that occurred. You unsympathetically dismiss the comment as — impossible, i.e., calling the « Unilocaler» a liar or that writer is stupid enough to have written the comment (on the wrong page) about someone else.
6. If you have a «photographic memory,» life, med school and qualifying exams must have been a breeze — with no studying needed.
7. But, could the truth be that you are actually only human — like the rest of us?
Being human, I could have erred in a part or two of my «yelp» comment. But, there was no error on my part.
In the event that you still haven’t recalled with whom the conversations were with, I still recall it — just as first commented.
Therefore, in the event that there may still be question about whether I was writing in «yelp,» about you… there is no error.
PS: To «yelpers,“read carefully, a malicious someone or entity has been messing with my email, stealing email addresses and messing things up — shortly after the glossy website went up. I’m not accusing anyone. Just want warn you « Unilocalers,» to be aware that people with anger issues — and who can’t learn and move on may think they are more powerful that you and think they are «teaching you a lesson,» for telling the truth.
The solution, comment more on «yelp,» and other sites. Consumers need to protect each other without intimidation.
All this from my just wishing I had had as good a service as others who wrote on «yelp.» So sad, trying to reach out to the patient and make things better is the superior service business solution.

Just got back from my initial visit. Dr Tsai is exactly the type of doctor I am looking for. I was looking for an experienced but younger doctor around the South Pasadena area who is
A) Good
B) In touch with technology (see his website)
C) Really someone you could potentially develop a good relationship with.
My visit was very friendly, he was easy to talk to, and seemingly pretty accessible. While I may not see him on a constant basis as I am relatively young and healthy, I feel he is a type of doctor that I can continue to see over the years and «grow old» with.