Cake Sensations

I have been using Cake Sensation for all of my parties for the past 6 years!!! Despite the unusually unwelcoming staff (they all appear to really hate their jobs and can NEVER greet you) but, they always did a good job. However, on the last two visits their requirements for time, limitations on design and cost have been getting worst and worst!!!
My last attempt to order a «simple» cake which they’ve made at least three other times had a crazy price increase of at least 50% $ 68 before $ 205 now; even with pictures of previous work the associate still was giving the oddest reasons for price increase. The icing on the cake, when asked what the cost would be for a bow they quoted at $ 10.00 for a bow which costs literally cost under a dollar. I was going to buy the cake, then decided enough of the horrible customer service and the ridiculous increase in price. Bristol Farms is right across the street and the staff is always beyond friendly and they are always willing to help you to your car; cake sensations –they won’t even open the bloody door to leave when you hands are full!!! Want a great cake both inside and out go to Sweet Lady Jane or Hansens!!!

Cake sensations did an absolutely amazing job on our wedding cake and cupcakes. It looked exactly how we wanted it to look, it fit the winter wonderland description, and it tasted amazing. Thank you guys so much! Five stars definitely. Anyone who’s looking for an amazing wedding cake that is moist and delicious, cake sensations is the place to go!

I’ve been ordering my cakes from here for the last 7 years. Cindy never disappoints me, the cakes are always delicious and they always come out looking fantastic!

I have ordered a few more times from this bakery since my first order. I email them my design and description, they call me back within a week. Payment over the phone. Super easy! No attitude experienced each time. Pick up was also smooth! I say that’s the way to go if you’re not in a hurry!

This bakery is awesome. Very professional! The girls that work there are informative and helpful when you go in to place an order and the cakes are beautiful & tasty. Not to mention their prices are great for customer cakes.

This place has gone downhill and fast service wise. Cake Sensations has been a family go-​to for the past 5 years but after what happened last week I think we will be moving bakeries. We wanted a cake for my sister’s birthday on Jan. 2^nd. Because of the holiday & new year’s the first day they were open was ¹²⁄₂₉. So my dad told them what we needed (just a basic round cake, yellow w strawberry chiffon filling) and they said we couldn’t order those ahead of time– we would have to come in the day of pick up and hope that they would have that flavor in stock. It seems like they are trying to lower the amount of basic cakes they sell and just focus on the fancy ones.
We didn’t come back & ordered from Hansen’s, which is where the owner was trained. I definitely like CS cake better, but for that horrible service I’d rather eat a box mix.

This place makes good cake but they may have gotten a little out of hand in respect to their services. We get all of our special occasion cakes here and every year the cans and cants get more absurd. This year we asked for a lower boarder of roses for our $ 52 cake. They were happy to accommodate this request for an extra $ 40. We thought there must be some mistake ($ 40 for extra frosting?) and so we made clear that we just wanted to move the roses from the top of the cake to the bottom. We were assured that the extra $ 40 was the charge since the cake, with the new location of the roses, became a «specialty» cake. Really?
I was too annoyed to finish my order.

I chose Cake Sensations for my wedding cake and everyone could not stop talking about how beautiful the cake was! Very delicious too! I decided to go with buttercream because I don’t really like fondant. I had my doubts about how the cake would turn out, but the artists at Cake Sensations really know what they’re doing! I could not believe they decorated with buttercream.
I went to the cake tasting by myself because my husband couldn’t make it and they were so nice and gave me a bunch of samples so he could try them at home. I highly recommend Cake Sensations! Thank you again!

Awesome bakery! Went in a month in advanced to order a cake for my boyfriend’s graduation. I showed them what my idea for the cake was and they told me it was no problem. It came out looking so great, everyone was so impressed. Thanks Cake Sensations!!!

My husband and I tried to go to this bakery to get a cupcake. All of the cakes in the window were fake and the staff was so rude. They acted like they sold batteries and not cakes. It was weird, actually. If I could give negative stars I would. Go to Von’s instead.

Overall, this is fine establishment for your cake and dessert needs for special occasions. We ordered a 3 tiered cake along with some cupcakes for our wedding here. They are very thorough in making sure the cake you order is to the exact specifications you requested. We had 3 different flavors; a different one on each tier.
You can forward them photos of examples etc and they are quite versatile in custom orders. They are very thorough with overall details and delivery info. Their paperwork for everything is all detailed with location and delivery windows and contacts.
The cake they created was very nice and tasted great. They delivered on time and worked with our coordinator just fine.
Only complaints to note is that they seem to have issues with their phone sometimes and you are unable to contact them. They really need to fix that if they haven’t already.
And as previously mentioned by some other posters, the employees seem to hate their jobs there and can work on being a bit more friendly.
Lastly, their samples are usually pre made and frozen it seems so they don’t taste the best, but their finished products are fine.

I came by here recently to do a cake tasting for my upcoming wedding. They do walk-​in cake tastings on Tuesdays through Saturdays, no appointment necessary. This isn’t the type of bakery where you walk in to pick up a cake… it’s more of a bakery where all orders are placed in advanced. The lady helping me showed me photos and prices of different designs that they do and gave me a quick quote of how much the cake and delivery would cost. Then she gave us a small plate of samples to try. I wasn’t very impressed with the samples. They were all saran-​wrapped individually and they didn’t taste very fresh. They had a good amount of variations but everything tasted similar and it was hard to pick out flavors that stood out to me. Perhaps if the cake were more fresh. Price-​wise this place is quite affordable. They quoted me about $ 450 for a 3-​tiered cake plus 2 half-​sheet cakes that would feed 200 people. A called a week or so later to ask how much it would cost if I wanted a 5-​tier cake and the lady who helped me on the phone was not very friendly.

My baby shower cake was amazing! Cake was moist and delicious! I live about 45 miles away and don’t mind the drive because their cakes are worth itThank you!

I came here a week before my sons birthday for a custom cake but I was told that it is not possible because they need at least 1 month in advance for a very simple custom cake (8in. round 2 layers one tier) so I settled for a edible image that was suggested by the women who was taking the order, it was the worst mistake. The image had black lines all over it and had bubbles everywhere. I was so disappointed with this cake. The woman who attended me was not helpful at all and very dismissive, she basically hurried me through the whole process. The only reason for the 1star is because the cake its self tasted good.

My daughters birthday party was in 3 days and I get a call asking if I can change the filling because I added strawberries. I told them I don’t have time to go and try there samples again and choose one that I might like. They explained that I couldn’t have that raspberry filling because it would slide and not be sturdy. I told them that they should have told me before I left and now am not sure if we are going to like the bottom tear. So I asked to change the bread from chocolate to white cake and do the vanilla cream and keep the fresh strawberries because I have no time throughout the week to try the samples. Then the girl over the phone tells me that I can’t change the bread and I told her well you guys are calling me 3 days before changing it and it’s not like the cake has been made. Plus they wanted me to go in the next day to try the fillings. Lol! Such a hassle when I Booked the cake a month in advance so I don’t have to worry about it. But I guess it doesn’t matter to them.
Anyways cake was pretty good but I was expecting bright colors other than pastels. I am most likely not ordering from here again. There are plenty other bakeries.

I ordered my husbands birthday cake from here, The Customer Service definitely needs some revision when I called to get some information the girl who answered really was very unhelpful she seemed annoyed by my phone call and stated I needed to come in to see if they could even help me. I almost did not come in and went to another bakery, however I did go because I have heard such great things about their cakes.
When I got there the place was packed, after about 10 mins I was helped by a young lady I believe she said her name was Sara she was extremely helpful and very patient with me as I was very indecisive, but she suggested a few things and even drew a sketch and much to my amazement we came up with a great design. She really went out of her way to assist me much differently than the lady on the phone, so I ordered my husbands cake, and it came out GREAT! I will definitely come back. The taste, the help, and the prices were well worth it. Thank You Cake Sensations.

Service could definitely be better in all aspects. no smiles. no hello how are you? the staff goes straight to the point and it’s that feeling where they know that they are doing so well already that you need them not the other way around.
with that being said, i’ve came here initially because one of my girlfriends was wanting to order a cake and cupcakes for her son’s birthday party. the cake and cupcakes turned out really good. taste wise i thought was good as well.
so as i was planning for my wedding i got a bunch of quotes for cake and cupcakes from other places but eventually came here to get a quote with my now hubby. everything was priced fair and it turned out fantastic. which i’m really glad that i ended up going with them for my wedding. its rare to find a place these days that does great work and doesn’t charge an arm and a leg.
with service aside i totally would recommend Unilocalers to come to cake sensation for their needs. flavors i would recommend is red velvet, banana nut, and chocolate. i got a lot of red velvet compliments from friends and family!
Tips:
* closes Sunday however is open for two hours for pick up.
* does quoting then and there.
* free parking lot in the back.
* accept credit cards and cash.
* offers free samples
* for big orders they do deliver with a charge.
* some flavors cost a little more than others.

We ordered a cake from Cake Sensations for my parents’ surprise 25^th anniversary. I had read reviews on Unilocal saying that this place was good, but we were a little skeptical of how good and how reasonably priced this place could actually be.
When we first walked in for a consultation, we were immediately impressed. Not only were they ready with various designs, sizes, and prices to choose from, but they even had cake samples ready, and we didn’t even call ahead of time! We tasted the coconut frosting with yellow cake, and strawberry chiffon frosting with yellow cake and were immediately impressed. The cake is extremely moist and not too sweet. We ordered a two-​layer «bling» cake that serves about 35 and only cost $ 122.50. They asked what color theme we wanted, and told us we could bring in fresh flowers and they would decorate the top of the cake with our flowers for us.
On the day of the event, a family friend picked up the cake for us. The cake looked absolutely beautiful! And everyone was impressed that they don’t use any fondant! We couldn’t believe the cake could be that beautiful with a simple buttercream frosting. Many people almost thought it was fake, or a gift, and didn’t realize it was a cake. Best of all, it tasted just as we had expected from our consultation.
If you want to impress all your guests with a beautiful and delicious cake without breaking the bank, I highly highly recommend Cake Sensations! I may be coming back here as I will be getting married soon ;)

They did it again!
My daughters 1^st birthday cake was gorgeous! Exactly how invisioned it!
Of course, it was delicious and with no leftovers lol.
Thank you Ladies! Until next year!

This is the reason why I love Unilocal soooo much! I had been looking for a cake bakery in Pasadena as was tired of driving to Silverlake (Lark) everytime I needed a cake for a party. After reading the reviews, I decided to visit Cake Sensations in South Pasadena. As the reviews said, you need to come here and speak to the cake artist and the salesperson.
This was for my daughter’s first birthday, so I was a bit excited. I didn’t feel rushed and I had taken a high resolution picture with me (as the reviews suggested). I love that they allow you time to sample the different types of cakes and go over all the details. They did a fantastic job with the cake. Not only did it look exactly like the picture I provided to them, it was super delicious! It was fresh, super moist and really yummy. All of my guests loved the cake. I ordered a 9 inch cake (they said it would serve 20 people), but it was more than enough for 30.
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If you are looking for a nice cake for a special occasion in Pasadena, I would look no further. Great service, amazing results.