Poor service, poor quality. Not only were my floors not laid correctly, but they tried to cover up the gaps and imperfections with empty boxes! What a waste of my time and money, now the floors need to be redone and new wood ordered.
David R.
Tu valoración: 2 New Hudson, MI
The owner Mark is a nice guy, but I was very unsatisfied with the service. After they were done with the job, I noticed several dark spots on the floor that they«could not get out». I would have utilized a darker color to minimize the spots had I been given the opportunity. Another contractor has since fixed the«unfixable» spots. I had just had my porch redone the month before, and came home to notice chunks out of my new stairs. No call, no note, nothing. I called and was told«you should have seen the damage to my machine». No apology — I was incredulous. Not a way to run a business. I would call the workmanship«fair», but by no means great, and obviously the customer service/followup is poor.