Rent-A-Wheel

If I could leave zero starts I would because this was the worst customer service ever. The man at the front desk was EXTREMELY RUDE! He made me and my family feel like such crap by the way he treated us. I didn’t get his name but he is a Hispanic male with a couple tattoos. Worst service ever. I ended up cancelling my orders. The only respectful man there was the one actually putting the tires on my car!

Great service. I’m a returning customer and they’ve always taken care of me. Talking to Eddie one of their sales representatives, I wanted to choose a certain rim that I wasn’t really sure I should get, he said something I really liked and that was not to buy that size rims as they’d be

I love this location especially Eddie the sales person at front desk he was the only person here and while my husband was waiting for his vehicle to get his wheels and rims he has help like 5 customers and answer the phone with customers too and helping me get some rims and wheels for my vehicle as well. He deserves a big raise and especially the mgr left him with alone only the installer Nacho with him which is also a great person too. Eddie is a great person he was very helpful and excellent !!!

Been here a few times and it’s always been the same… front desk customer services could be improved! And the mechanic runs on his own time. He’ll make u wait until he feels like it and the workers at the front desk can’t tell him anything as in telling you that’s how he is period!

Rent a wheel has a great service
They give you a great price on wheels and tires
And their service is quick.

Worst service ever for the store. There is only one person who is helpful (store manager Cynthia I believe) every time they leave me short handed when I first got the service I wasn’t given all caps for my rims, and tires have insurance but it takes about a month (3weeks) to get them on your car. They don’t even call you to tell you if your sh$t is ready you have to call to bug. Honestly I’m glad I’m almost done paying them off. I’m here in store right now waiting to get my tire replaced and it’s taking 38mins so far and there is no one in front of me. If I could I would probably give zero stars. No one should have to be put in a situation when you’re paying your money and not given what you are promised. That’s why I am writing!

The employees here are nice and try to make a sale no matter what, but this place is OVERPRICED, got an estimate on a full pkg of 20’s new for $ 1700 and used for $ 1300 including a 15% off (I was told) CASH PRICE they were out of the wheels I wanted so I left didnt feel like waiting. Went somewhere else and got the exact same thing for $ 980 rims and tires new, plus installations and air sensor. I paid cash in full. I highly recommend you look around before coming here since the prices are just crazy high also if you’re looking to finance you end up paying double the cash price. This company is making a crazy amount of profit per customer. I get the payments may be combinient but trust me you are better off saving some cash and getting a much better deal elsewhere simply look around.

The service here was a great experience it was quick and easy recommend this store to other customers.

This rent a wheel in south gate is far the best of rental wheels in the corporate accounts
Bring your business here .i have been to long beach and had the worst experience with there sales rep Jackie first off her favorite word
was …””“i don’t know””” which for a customer is frustrating she needs to be fired .so i decided to go on the rent a wheel web site and fine another rent a wheel and thank god for rental wheel south gate!!!””” i called them to make a appointment which there customer services skills over the phone were awesome. so i drove to there location where i was greeted by Chris and was helped promptly he had all the answer i needed to my question and and he never said””” he doesn’t know”” this boy knew the company like the back of his hand .i believe this company did the right thing by hiring him because of him and Eddie i will bring my business here and recommend rent a wheel south gate to all my friends and family… don’t double guess this place take the drive come here and be treated by the best .and avoid rental wheel long beach. and if you
Do go there don’t let Jackie help you since she don’t know anything …

This place is great when you need new tires. They have a wide selection of rims as well but the reason for my 2 star rating is because I financed some tires for my car and I get paid every two weeks, I also had set up automatic payments and I still don’t understand why the hell I still keep getting called every Saturday demanding a payment they sound like a collection agency when their asking for payment. This part of the service is bull shit so save your self the headache and buy from them cash. It’s better that way. Other then that the staff at this store a pretty legit and very understanding.

Great deals! Easy to work with!

Come and get your bling here. Just make sure you get them on a good day. Get your rims when one of the associates is mad at his boss and he’ll give you a good deal.
Because they have different pricing structures based on how you pay, if you have cash they will make you a deal. Also, if you have TPMS (Tire Pressure Management System) on your high end car, they will switch it over for about $ 50 (under the table). Don’t ask them this directly. Play dumb because they aren’t supposed to do this. Only the dealer is supposed to do this.
Also, if you don’t have cash for the rims they will finance you. They won’t even run your credit. You just have to give them all of the correct information on where you live and especially work. Since they finance you directly, you will pay double for what the rims are really worth. You pay by the week.
But make sure you pay, I’ve heard stories of them rolling up to your job and repo-​ing your rims in front of your boss. Very, very embarassing.
Oh yeah, when they finally put on your rims, they will «pop your collar» and tell you, «You have been «rent a wheeled.»
Pretty funny.