Chase Bank

If I could give them no stars I would. They have no people working here. If you need something be prepared to wait for more than 30min. The one star I would say is because they have 5 ATMs if your lucky and they are working today I came in and they didn’t work

I’m giving them 1 star because I can’t give them less to write a review. The people that work here is so unprofessional, rude, unfriendly, super slow and they always have a bad attitude with customers! Please stay away from this location! make sure to have always your ID with you, they will ask you for it to cash you a roll of quarters! insane!

Horrible customer service. Always only 1 teller and there could be 3 – 4 people waiting and it takes forever to get you transactions done. I dread coming here when I have to stop at this chase bank. Since I don’t bank with them I have to get off and it takes me 45 minutes or more everything to just make a deposit.

I’ve been a Chase customer for over a decade now and my experience at most banks has been excellent. Earlier this week I stopped by this location and was disappointed by staff, organization and service this branch lacks to offers.
Never in my 10+ years of banking with Chase have I walked into a bank with no staff on the sales floor! There was an line extending almost outside the door with no staff on the sales floor. After waiting in line an employee came out from a locked room and went straight into her glass cubicle. At this moment I decided to leave the bank and reconsider who I bank with.
This was an extremely disappointing experience as I have never seen a branch disregard their customers like this one does.
This is the exact scenario I’ve experienced multiple times and if I decide to continue banking with Chase I will definitely NOT be returning to this location.
Too bad I can’t rate by half stars.

Love this bank no waiting in line atm machines always work no tellers to give you attitude. Only bank I go 2

It a little confusing no line they just walk around asked if you need help… I was in the bank for 3 minutes and was helped so I guess it works.

I’m not a fan of this place at all.
I’ve had an issue with them since October and they still haven’t corrected it.
They have given me excuses after excuses. It’s embarrassing. I can’t wit till this is resolved to then close my accounts with them.

I would just like to say the personal at this bank are slow as fuck. I’m currently sitting here waiting to get a replacement for my lost debit card for the last 20 min. Up On Signing in I Notice there Is 2 People in Front Of me and the same girl has attended to both of them and I wouldn’t be surprised if she is the same one who attends to me as well… anywho this wait has now caused me to cancel my mani and pedi in order to not be late to school. Thanks chase employees of South Gate for fucking up my afternoon and wasting my well timed schedule Ps 40 min later and still haven’t been seen! #FuckingAnnoying