Giant Eagle

Dudw I get its 1230 in the morning on a saturday night… but why the salty attitude??? You’re 60+ I understand and younhave to workm on a saturday night… but is that my fault that your boss scheduled you to work??? That’s why I refuse to shop here. I also

The store actually is one of my favorite giant eagles around it’s kind of crazy how talented the produce members are, they always asked me if I need help.

Corporate needs to do something about this store and how many cashiers and lines they have opened on any given day. It’s totally ridiculous! Why is it that the Legacy Village store has just about all of their cashier lines open but the Mayfield one has 1 or 2? This is quite unacceptable. There are elderly people in line a lot and how long do you think these people can stand? Something desperately needs to be done about having more cashiers and lines open and stop trying to get the customers to use the self serve check out, that’s not for everyone.

I shop at giant eagle regularly, and this location is the only one I will go to by default– it definitely is less than desirable.
Day or night it seems that there are never more than 2 cashiers ringing up customers. There are usually some self checkout lines available, but often times there are decent lines there too. Appears to be understaffed every time I go there.
Positives are that it is open 24 hours and they have at least 4 carts that can accommodate 2+ small children– this is a big deal! The legacy village store, which is bigger and nicer by comparison, only had 1 last time I shopped there (hence, I no longer shop there).

I actually do like Giant Eagle. Just… not this one.
Giant Eagle has been great to me in the past, when I lived in Akron. It was close to where I was, plus the fuel perks/​food perks were super convenient. Sometimes I’d get gas for 70 cents a gallon, or got 30% off my entire purchase. Plus the store has good deals. Well, when I moved to Cleveland Heights, imagine my eager surprise when I found out I’d be less than a mile away from yet another Giant Eagle.
I stepped into this one, and BOY was I disappointed.
First off, getting a parking spot is a life-​risk. It’s just a really bad layout, and it’s not nearly big enough– which is ridiculous since it’s a pretty large lot! As soon as I walked in, I was confused. It is a clusterfuck! Chaotic aisles, disorganized departments, long lines, two cashiers… It was a stressful time, lemme tell ya.
On top of the disorganization, the products they sell look awful. The produce looked borderline-​rotten, and the deli meats already smelled bad. Speaking of deli, I tried getting attention of one of the workers behind the counter to get some sliced ham. She MADE EYE CONTACT and then… walked into the back room, where she stayed until I gave up and walked away. Maybe it’s a good thing I didn’t end up getting the stinky ham.
I just picked up some shampoo/​soap/​etc. and got the hell out of there, never to return again! I’m definitely choosing Dave’s or Zagarra’s over this Giant Eagle, even if that means no fuel/​food perks. It’s just not worth the hassle of this crappy store.

This is the «ghetto Giant Eagle» as my husband and I call it. We live all the way down in North Collinwood and our Dave’s on LSB is 200% better than this trifling excuse for a Giant Eagle. Go to the one down by SOM or go to Legacy Village. Store is always a mess, employees are rude (when you can find them), and it’s organized really weird– even for a Giant Eagle.

I had two refills. They got rejected by my Insurance company. I called my Insurance company and they told me the Pharmacist called my 30 day scrip in for a 9 day and then called my other script in for 90 days. I could not believe it!!! DO NOT trust this PHARMACY they are INCOMPETENT!!!

Horrible horrible giant eagle! Go to the one in legacy if you’re in the area, this one sucks. Disorganized, long lines, not good.

Before the Legacy Village Giant Eagle opened, this was the upscale location for the South Euclid area. My how times have changed. This has become a big box location with poor service, and long lines. It is almost impossible to find things here. The produce section seems well stocked. The meat and cheese area is OK. Beyond that, pretty sad.

All the comments above are a very accurate assessment of this store. The mens restroom is absolutely deplorable and disgusting. Used paper thrown aboult, sticky floor, filthy toilets, urine puddled around urinal and a putrid raw sewage odor. This has been like this for years. The employees use this facility and it makes me wonder or question the sanitation of the packaged produce and Meats? Maybe this is one reason why their produce and ground meats have an unusually short shelf life? Either way, I don’t shop there anymore because of the lower quality, sanitation of the restrooms and prices.

Gag.
I don’t really like Giant Eagle in the first place, but this one really bums me out. I only come for the sales. I’m not into that fuel perk business. But this is really not worth the drive for me. The parking lot is a complete nightmare. Everyone just GOES and it’s pretty nerve-​wracking just to get some sale items that might not even be satisfactory.
Speaking of unsatisfactory sale items, how about that mushy rotten fruit? Yeah? You know what I mean! The fruit here is really disappointing. Most of the time I can find something that’ll be ok for a day. Eat up! Otherwise, don’t expect some nice fresh produce in your fridge tomorrow.
Much like the chaotic parking lot, the inside isn’t the safest place to be! Slow cashiers, combined with people that just want to get in and out makes for a hectic check out area and just more stress on top of my grocery shopping experience. I leave here wishing I had brought a weapon.
Oh and if you’re looking for something, don’t ask for help. You’ll be lucky if someone offers help, but definitely don’t ask someone who isn’t jumping on the opportunity on their own. You’ll either get shut down or misled. I was looking for a particular liqueur once and the woman just stood firmly where she was and said «Yeah, I don’t know if we have that.» Well, can you check?! Needless to say, I left without buying anything, whether they had what I was looking for or not.

Avoid this location like the plague. It’s always packed and always a zoo in here. Despite it’s big parking lot, it can be quite a challenge to find parking during peak hours (I recommend getting a spot near the back on the entrance from Victory Dr, near the community center).
Store selection is typical of any big chain grocery store. Not a huge fan of their deli or fish selections. Not as much fresh fish as I would expect, quite a bit of it is frozen.
The store is pretty much all do it yourself check out, which can be annoying if the place is packed and you need someone to ID you on booze.

This is one of the larger grocery stores in town, especially since they annexed the space formerly taken up by Iggle Video. However, it always feels dirty in here for some reason. There is nothing particularly wrong with this store, but nothing particularly pleasing, either.
The fact that they have free day care for your children while you shop is probably a pretty nice bonus for some parents.