Direct Auto Body

I went into Direct Auto Body for a quote on some body work, and everyone that I dealt with was friendly, knowledgeable, and glad to help. I ended up going a different route, but not after a few trips back to Direct Auto Body; each of the 3 times that I stopped in, I was greeted by the same gentleman who was consistent and honest about what needed to be done.

Had a new windshield installed here on the advice of Burlington Subaru, and there was an issue with the cabin air filter seal that required a second visit. Keith took a test drive with me and quickly diagnosed the problem, then personally made sure it was resolved on my schedule at no cost. Mistakes happen. The difference for this shop — and the reason for five stars — is the quick and careful follow-​up. Thanks, Keith!

This body shop is as good as it gets! Over the last few years, we’ve needed their help a few times on big and small jobs and they always impress us with their friendly, professional and prompt service. We have a 2000 Chrysler Voyager and our daughter’s 1998 Honda Civic. By the way, whenever I’m there, I see all makes, new and old. I mention that because we also have a 2014 Honda Odyssey and I wouldn’t hesitate taking it to them if we had any issues. They have always done quality work for us and I highly recommend them to you.

Now that’s service with a smile.
Fast, hardly any wait, no apt, and work satisfied!
Thank you!!!

I have been here twice now, both times to fix what the (out of state) primary body shops did not do properly the first time around.
The staff are friendly and professional; they take the time to listen to your concerns and answer any questions you might have. They are also upfront about the work they plan on doing, and inform you of anything that they find that was unexpected. Then they check with you to see how you want to proceed before attempting any work.
All in all, I am pretty satisfied with the work they have done with my car and appreciate the transparency of the process and the quality of their work. I would highly recommend them to anyone.

After having my brand new car backed into my driver side door needed some loving! It was well over due… I mean it was only 5 months old you know? Its brand new 2012 feel went away QUICK after that! Then I found Direct Auto Body! They got my new Chevy Cruze Evo back to looking brand new again!
They took my car in on a Monday and said they needed it for 4 – 5 days for the work, I had them order all of the parts before dropping it off for its service. Parts made it there in 1 day! I was impressed. After dropping the car off their shuttle took me to work! (They open at 7:30 and I got there as they open.) So it was an easy drop off!
After a few days I had gotten a call from their service manager letting me know my car would be ready for the next day. In my book thats great customer service! It allowed me to setup a ride from one of the guys that I work with! If I didn’t have a ride they could have had their shuttle pick me up. It was just easier to get a ride from a co-​worker. My car was done by early Thursday afternoon.
The pick up was easy as well! They washed, waxed, and even cleaned out the inside for me! So it was worth the extra 5 – 10 minutes! When I went outside the car looks brand new again! I was able to get back to cruising in new car once again!
Great GM body shop!