Jimenez John, DDS

Very, very happy with the service. Amazing and kind endodontist.

Great endodontist. I was in a ton of pain and he treated me very gently and saved my tooth. Love the music he plays as well! I was in so much pain I had to go back the same day and he squeezed me into their schedule!

Dr. Jimenez is wonderful. It’s evident that he loves his work. He’s skilled and kind and was able to save a tooth (a molar with a previous root canal) that I had been told I would lose. His office staff is great, too.

Dr. Jiminez helped me after a terrible time with another endodontist who said that the infection I had was due to my sinuses and not her root canal. Dr J tried to save the tooth and worked with me using different antibiotics. He’s honest, patient, and very kind.

My dentist recommended Dr. Jimenez and I called a few other dentists who also recommended him as well. I called around to a few other endodontists for pricing and Dr. Jimenez charged about the same as them.
I’ve had extremely bad experiences with dentists in the past so I get extreme anxiety when visiting anyone who is messing around with my mouth. I also have to watch when people give me shots so getting them in my mouth where I can’t see adds to my anxiety. Dr. Jimenez made sure to tell me right before he was giving me the shot. His nurse rubbed my arm as well to help calm me. He made sure I couldn’t feel anything before continuing with the root-​canal. I had a 2 visit procedure and both times Dr. Jimenez explained what he was doing throughout the procedure, he gave me encouragement on doing well throughout the root-​canal, and he played awesome music to distract me. Not to mention he has an absolutely beautiful view out his windows of birds and a pond. I have slight TMJ and I couldn’t feel my jaw to unlock it the first time so I couldn’t open my jaw all the way. Dr. Jimenez took out the piece that holds your mouth open and just had me open as far as I could. He didn’t let it phase him at all. I didn’t feel any pain either visit.
His staff was nice and helpful. I was told the price up front BUT that it could be higher depending on if something comes up (goes wrong) while he does the root-​canal. Nothing unusual came up and so far I have not been charged anything extra.
I did go back a week after because I felt a little pain. Found out the tooth in front of the tooth I had worked on might need a root-​canal as well. When I went back to my dentist, sure enough, they had missed that. The dentist showed me my tooth and said there is one of 2 things happening in there and neither is good. So for now we’re watching it, but if it wasn’t for Dr. Jimenez, I would not have known until it got really bad. Thank you so much, Dr. Jimenez :)

If you are not using Dr. Jimenez, you are settling for second rate. Best dentist in town. Latest equipment, very experienced and great office staff.

I have had several root canals. All but one were problem free. 9-​years ago here in Santa Cruz one done and it still has a dull ache. Finally I made an appointment with Dr. Jimenez whom my dentist, Dr. Kuratari, referred me to. The equipment is unbelievable. The office beautiful and relaxing. The Dr and staff very pleasant and assuring.
OK I’ve had my consultation and it makes perfect sense to me.
Next the procedure and I’ll let you know but my feeling is it will be a good experience.
Just the fact that Kuratari has confidence in Jimenez is good enough for me.

The only reason i gave 4 instead of 5 stars is that they do not have nitrous available. I had a situation where i was in great pain. His staff got me in and worked on the same day. They were very clear about costs and payment options. The Dr is a very nice man and very gentle with patients. Nobody enjoys a root canal, except maybe Dr Jiminez, he seems genuinely into his job and explains clearly what is going on. His asst. Maria was a total proffesional. I highly reccomend him. (i suggest he gets nitrous in there)

I was referred to Dr. Jimenez by my dentist and read the Unilocal reviews before I made the appointment. I was a little hesitant because some of the reviews are pretty bad, but I followed through and am very glad I did. I wouldn’t consider anything other than a 5 star review ~ the Dr and his staff are all true professionals. One thing I really appreciated is the fee. I was quoted an amount, and told there would be two appts, but once he got into fixing the bad root canal, he had to go in a third time. In order to save the tooth, he had to cut it free from a bridge it was a part of,
and make it a stand-​alone tooth and crown. I was expecting to owe more, but he kept the fee the same. And all three procedures included music and singing… who knew? Kudos to Dr. John Jimenez and his staff.

I’m definitely part of the clan here that loves this guy…& wow, I can’t believe I said that about a DENTIST. His staff is helpful & caring & Jimenez himself is affable, technically competent, and clearly enjoys his work & colorful work environment. I’ve had two procedures with him, one with insurance & one without, & my experience with the billing procedure was just fine; & yes, saving teeth can be expensive. I had some continuing infection issues after the recent root canal & my calls to the office & — on Thanksgiving — to Dr. Jimenez himself, were promptly responded to & the situation resolved to my satisfaction. &, I enjoyed the music & the birds! Highly recommended.

Dr Jimenez just saved my badly infected tooth, which I previously had a root canal on, a long time ago. I had the infection come back, but he hung in there, to save my tooth. Not everyone can save a tooth in this type of situation. He was great, and I recommend him without hesitation! It’s a little weird with him singing loudly, but I came to realize this is probably done to distract the patients from the drilling and what he is doing. I also feel if it helps him to get in the grove, that’s fine by me too!
I ended up looking forward to his singing! He has a great personality, and is very kind and upbeat, and hands on.
He enjoys his flowers, and he has an awesome garden for the patients to enjoy while we are in the chair, and a beautiful aviary with sweet birds too, and lots of art and orchids in his office. He really appreciates the beauty of these things.
I found his staff to be all great as well. Super nice, caring and engaging. I had to go back many times in my process, and all said and done, these are my thoughts. I even got a little money returned when I was done.
If I had one thing to mention otherwise, it would be the wait times, but time well spent, in order for Dr Jimenez work on my tooth, and save it. He has a great reputation, and he is a busy man, though he never makes you feel that way. He treats you like family!

Dr. Jimenez is the best endo in town. You get 3 appointments for what others charge for one appointment. This is a testimony to his care, quality & thoroughness.
And he sings while he works — for no extra charge! Can’t beat that. ;-)

My experience with this endontist was terrible at the time and now that I have gone to another endontist, I am very clear that this endontist should be avoided at all costs.
It is hard to come to any other conclusion that this guy is a root canal factory and that’s what he wants to do. His billing procedures create incentives for patients choosing immediate treatment rather than being thoughtful and his exam was not nearly thorough enough to determine whether a root canal was the proper treatment.
I was referred for a problem with an existing root canal. I should have known something was up when the office person called me a few days before and talked money and asked me to set aside 2 hours for a procedure. Since I was being sent for a consult, I was confused and I decided before I went in that I would not make a decision on the spot. I get there to find out that there billing procedure is to charge for a consultation UNLESS you agree to do a procedure that day, in which case the consultation fee is waived. If you go home and look up info on the internet or seek another opinion and if you come back to him for the procedure, he will still charge you for the consultation fee.
After a cursory examination, not nearly as thorough as the one I had with another endontist today, he says he will try and save the tooth and can do the work on the spot. I ask a few questions and then ask him about his billing policy, and the conversation went downhill from there. I left, clear that this guy was never touching my teeth.
I have since found out, after a thorough examination and consult today with another endontist that I have a fracture in the tooth with the root canal and the results are «definitive». The tooth cannot be saved.
If I would have listened to Jimenez, I would have paid lots of money and endured lots of discomfort for a negative outcome. Another treatment plan is called for and that’s what I’m going to do.

Wow — I never thought I would ever write a review about an endodontist, but here I am. Dr. Jimenez and his staff were absolutely fantastic. I would not hesitate to recommend him.
Dr. Jimenez and his staff were friendly and professional, and they all seem to work very well together. The office is extremely clean, modern and comfortable. Years ago I had a terrible experience with root canal at a different endodontist so I was rather apprehensive about having one again. With Dr. Jimenez, my root canal was smooth sailing. It required two appointments — I had a little discomfort for a day or so after the first appointment, but no discomfort whatsoever after the second appointment.
As far as payment, I was given an estimate at the time I booked the appointment of my portion of the cost and was told that they would work with my insurance to get pre-​approval, but that I was expected to pay my portion at the time of service. I have come to expect with medical professionals to pay my portion in full at the time of service so I was glad to know what to expect ahead of time.
I feel like I received absolutely first class treatment with Dr. Jimenez. If you are looking to have a root canal, I cannot recommend Dr. Jimenez enough!

When it comes to Endodontic treatment, Dr Jimenez is a ROCK STAR!
He fixed a root canal from over a decade ago that had failed. There was a bad infection to treat and then several visits to complete the work and save the tooth.
You’ve got to love a Dr who sings to you while he’s working and he knows you are afraid or in pain. I got the best care imaginable!
The office staff and dental assistants are wonderful too. Everything was explained to me in detail and the equipment they have is all cutting edge. The Dr even called me at home after the procedures to make sure I was OK and not in too much pain
I highly recommend this office!

These guys rock!
I was in severe pain, my dentist called them, well we are in for computer training, but we will see what we can do… yes it was a friday their day off. 3 hours, then gives me his cell phone, you have any pain, you call me… see i had a bad infection, lots of drainage, he cleaned the infection and left medicine in it, was a 25 year old root canal gone bad… his singing… great love it… tells me he is relaxed and confident in what he is doing… the front desk… bob, already called your insurance your set, here is how much you will owe, it might go up, yes folks it might! saw one reviewer who was upset about extra for posts… dude they are trying to save your tooth, don’t know what all is going to be done till they get in there!
Yes I have been to many dentist over the years, and this one ranks at the top of the list!!!

i was referred by my dentist Dr Klim… who is wonderful. Dr Jimenez was very easy to talk to and his care was very good. However… at the end of visit one… a second is need to finish my root canal… the office person put the whole amount on my credit card… I pointed out to her that the whole procedure had not been completed… she gave me this baloney about it being office procedure. to pay for all of it up front. I was not told this ahead of time… I did know what it would be… I don’t mind paying for what he did… but in this economy to pay upfront… not knowing if he or I will be around for the next visit in 30 days … one of us could get very ill… or be dead… I feel that this business practice is very suspect. I will tell my dentist… as well as the head of the dental association… who is a friend.
.Everyone was very friendly… but the desk was very unhelpful about putting it all on my card… told me she was busy… had to go to lunch???
His care was excellent… it is too bad the desk is putting his practice at risk.

Referred by my super dentist, Dr. Tsai. If she recommends him, he’s good.
Dr. Jimenez saw me twice to redo a nearly 20 year old root canal that began to fail. I am into technology and this is office is up-​to-​date. Digital x-​rays, computer charting, and a microscope for Dr. Jimenez for use during my visits.
Considering the treatment I needed, it is hard for me to see how my I could have gotten better care. Yes there was some discomfort, and yes it was expensive, but my dentist has stressed the importance of keeping my teeth in my head, and I am not about lose them without a fight.
Honestly, I did not experience the rude treatment other Unilocalers complained about. I was given the estimate and agreed to go forward with the treatment. I took care of my co-​payment at the time of treatment and then I took care of my balance when the final bill came.
PET PEEVE ALERT!!! The office policy I signed states that I am responsible for the cost of the treatment regardless of what the insurance does. I assume everyone was given the same policy to sign. I am not rich but I understand my responsibilities. It seems fair to me that if Dr. Jimenez and his staff treated me, I should pay him. The fact that they worked with my insurance and only collected part of the fee was a courtesy I truly appreciate. The reality is that if I am paying my balance a month later, I am actually overdue in paying for treatment I already had done. When I go shopping, I don’t remember not paying at the time I get the goods — no insurance, no estimates, no follow-​up bill. I pay and I get what I need or want.
Maybe the office should eliminate giving out estimates altogether. Collect the full amount and then people won’t complain about estimates or second bills.
Keep up the good work!
BTW, it has been over a year, and no problems with tooth. Thanks Dr. Jimenez!

I saw Dr. Jimenez for my first root canal so I was bit naïve about the procedure and what to expect. (I was scheduled only for a consult that turned into a root canal — I WILL NEVER BE TALKED INTO A CHANGE LIKE THAT AGAIN!) I had not eaten nor taken pain medication BEFORE the procedure (better than AFTER). The office, however, did not seem to take this into consideration nor was I asked.
The ONE Star is a rating of the QUALITY of dental work and a reflection of the overall experience. Dr. Jimenez’s assistant was very friendly and Maria (who answered the phone) was a bit brusque (until it was found out I had 100% coverage) but overall, the office was courteous. Everyone was welcoming and friendly however in terms of the actual procedure, ONE STAR! I felt pain (and I mean PAIN!) 4 times during the procedure (He explained it was because I had an infection – kidding me!?). I generally have little to no anxiety during dental work however after feeling the first tearing and agonizing pain, the rest of the procedure was full of anxiety. During the root canal, I was lying in Dr. Jimenez’s chair with sweat on my brow and upper lip either due to the actual pain I was experiencing (FOUR TIMES) DURING the procedure or I was anxious due to ANTICIPATED pain that was randomly occuring throughout the root canal!
After the procedure, I had A LOT of pain. The procedure occurred on a Monday and I was unable to sleep or eat well due to the pain. I finally caved in and called Dr. Jimenez 6 days later. I had to call the answering service twice before I received a call back from the doctor and when he returned my call, I felt my pain was not adequately addressed (in the least!).
I suffered throughout the weekend, popping various combinations of advil and tylenol. I finally received relief 3 days later (9 days following the procedure).
I have a second appointment (I think I might even have a 3^rd appointment-​is it too late to switch dentists?) and I have no idea what will happen during this/​these appointment (s) as the office has thus far not been very forthcoming with information or providing information freely. If I didn’t/don’t ask, I receive no information and since this again, was my first root canal, I wasn’t too clear about WHAT to ask! (The office provides a full color brochure on root canals so I guess that’s what they consider to be the «information package»).
I still experience an achy pain from time to time and when I talk to others who have had root canals, they’re experiences have been much less painful and they’ve received much more compassionate and empathetic care so if by chance I need another root canal, I now have several referrals given by people who have actually worked with the endodontist and I now know better what to ask!
Good luck! I’ve learned to be a better advocate for myself and ASK! ASK! ASK!
Part 2: The office found out that I had a co-​pay of 30% after all (I tried to tell them this at the beginning but they insisted – I even signed a financial agreement stating I had zero financial responsibility). So now I sit mid-​procedure — an open wound in my mouth and I must gather my full co-​payment before the doctor will finish the job.
I understand one must pay for services before receiving them HOWEVER, the office made the mistake. Had I known I needed the money before, I would NOT have scheduled the procedure when I did.
Thanks to Dr. Jimenez for the gaping wound… Not the best way to do business in my opinion.

I experienced the same rude and compassionless behavior from those in billing who quoted one rate at the time of treatment which I paid on the spot and then two months later I received an additional bill for over $ 500 and then when I called to question the bill and to see if I could make payment arrangements but instead of a compassionate explanation, I was treated rudely and disrespectfully. The dr seems nice enough but his staff is very unprofessional and adversarial
I paid the bill, but I will never go back
Find another Dentist and avoid the heartache of doing business with his staff