J.Crew Factory

Somerville, Estados Unidos

2.4

7 opiniones

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Teléfono:
+1 617-591-0169
Sitio web:
stores.factory.jcrew.com
Dirección:
600 Assembly Row, Somerville, MA, 02145
Paradas y estaciones de transporte público cercanas:
200 mAssembly Sq Mall opp Bed Bath & Beyond
210 mAssembly Square Mall @ Bed Bath & Beyond
320 mSturtevant St @ Foley St
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Hoy

Hoy –
Horario local (Somerville) 9:54 lunes, 3 de noviembre de 2025

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7 opiniones sobre J.Crew Factory

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Tu valoración: 3
Boston, MA
Just what you’d expect from a factory store – the sale section is a mess, the staff is helpful and slightly overwhelmed and often arranges clothes rather than mans the checkout. (It’s the JV team here) The items otherwise are well laid out, the prices are reasonable, the clothes are lesser quality than regular J Crew, but that’s to be expected these days. They always have jewelry, socks, shoes, men’s and women’s clothing and accessories. I got great stocking stuffers there!
Tu valoración: 1
Boston, MA
Unbelievable. There’s over 15 people in line and there are two out of the four registers in use. While salespeople walk around the he store arranging clothes.
If you can avoid this store go to the one in Cambridgeside or Wrentham.
Terrible experience every time. I don’t know why I come back.
Tu valoración: 1
ROSLINDALE, MA
As other folks have mentioned, the quality is pretty terrible here. Whatever I tried on puckered in the wrong places, or bothered my skin because of the cheap fabric; the shoes smelled so chemically that I couldn’t imagine wearing them, and I felt really sad about whoever had to make them.
Prices are jacked up– $ 65 for a super thin, unflattering button down shirt, $ 100 for uncomfortable shoes that seem like they’ll last a month– but then the whole store is suddenly 50% off for Labor Day and you think– yeah! Look at the deal I’m getting! The tactics feel transparent. I walked out without a single thing, and won’t be going back.
Tu valoración: 1
Boston, MA
This store needs a new manager to fire everyone and start over. 99.9% of my closet is from J.Crew. Not the factory, though, so I wanted to see it in person before trying anything online. Big mistake… when I stopped into this store to check it out— I don’t even care about the clothing. The worst customer service. This is sad– how do you mess up an OUTLET store. This isn’t expensive stuff, this is OUTLET MERCHANDISE. This isn’t the real deal, so get off your high-​horses, associates. They all are snobby and rude and loudly «over it» (the crowds? the mess?). Will not return, and sadly, will think twice before going to the full priced store.
Tu valoración: 3
Boston, MA
I went to this store for the first time the Saturday after Thanksgiving and the entire store was 50% off plus they were handing out coupons for an additional 20% off your purchase. I ended up getting a nice pencil skirt., sweater and statement necklace and my fiancé got a few things, all for $ 130.
We went in again over the weekend and it was terrible. I know it’s after Christmas, so the pickings were slim, but I literally couldn’t find ANYTHING in my size. It was so frustrating. J Crew is ridiculous w their «vanity sizing.»
Tu valoración: 3
Boston, MA
How is it that there are so few reviews? This place is packed! They need more dressing rooms and the checkout line is WAY too long. I wouldn’t mind except the clothes aren’t up to par as the regular stores. You can tell this stuff was made directly for the outlets. The quality isn’t even close. But if the price is all you care then this is the joint.
Tu valoración: 5
Charlestown, MA
I had a necklace from JCrew Factory that broke. I was super disappointed because I really loved it. I went to the factory store and they looked and looked for a replacement, but it was a no go. I guess other people love it too and they were completely sold out.
Of course I didn’t keep my receipt! No problem though, they gave me a full refund and I bought a necklace I actually like even better. Great customer service!