Kamay Beauty and Spa

I’m surprised by the negative reviews. The owner has always been extremely helpful and never pushy. They have competitive prices and a good selection. They even offer coupons for regular customers. I would much rather support a small local business.

Old /​expired or near expired products. Over-​priced and hovering employees — not in a helpful way. I went in there looking for a gift, and I felt as though I was being stalked and watched like a potential shoplifter. Not a comfortable experience– will not return.

DO NOT SHOP HERE! Owner is a CROOK!!! Sold me an empty bottle of perfume, then refused to take it back or give me a refund when I tried to return it!!! RIPOFF STORE!!!

Literally worst service I’ve ever experienced. They never seem to restock their items, and the owner stares at you the entire time as if she’s suspicious you’ll steal. Would NOT go back.

I visited Kamay today for the first time and I will absolutely go back. The lady who helped me (I feel terrible for not getting her name) was incredibly helpful and nice. She made very good recommendations for my skin type and assisted in choosing the right ones for me, without being pushy as some people can be in make-​up counters. She was very knowledgable and interested in what I was looking for.

My sister worked here so I checked it out. You may consider me biased for that reason, but she no longer works there (moved) so no need to kiss up now. :) ANYwho, I thought they had a great selection of products and the staff was really friendly (including my sister — ha!). Also, this may not impact customer experience, but the owner treated my sister very well while she worked there which I appreciated and feel is a reflection of their business etiquette.

I went into Kamay a few times in hopes that my negative treatment was just an off day. Unfortunately, they are rude all the time. I cannot believe that they are still in business with the way they treat their customers and their prices. The Kamay in Oceanside is just as bad. The employees/​owner act as is if they are doing you a favor by «helping» you. If you have a club card and you spend $ 19.98 and not $ 20.00 don’t even ask for them to punch your card. I will never go back.

I’ve been to this store only a few times, only when desperate because I needed something right away. The store owner is rude and treats people as if they are out to steal from her. I try to avoid this store and buy online or other places.

When I walked in I immediately noticed that the two ladies standing at the counter completely disregarded me and my friends as we walked around the store (as in no greeting and no help). Normally, I would appreciate not being bothered by workers but it eventually caught my eye that they would only pay attention to older clients. Not only were we ignored, the ladies who worked there had no idea of what products they were selling. I would imagine that if you worked at a beauty/​cosmetics store you would have some knowledge of the merchandise being sold. I asked the lady at the counter a question regarding the new formula of revitalash and her only response other than «I have no idea», was to hand me a pamphlet. When I am spending a decent amount of money on ANYTHING I would like the person helping me to somewhat care (or at least pretend to). Either way, their selection of cosmetics was minimal and their customer service was horrible.
To the Staff and Owner: How do expect to run a successful business when your workers are incompetent and discourteous women?
If you are working behind a counter, your job is to provide service. IF it should be second-​rate service I really hope you are being paid accordingly.
Do yourself a favor drive to the local mall and visit a Sephora or Ulta. Save yourself time and a headache.

Beautiful store with lots to choose from! Thank you on behalf of the Rancho Santa Fe Unit of Rady Children’s Hospital.

Book with Amee Nicole for amazing skin services! This girl knows her stuff, and she is so generous with her time if you have questions. She is dedicated to perfection, and very caring.
I love her facials better than chocolate sorbet, but she can also remove whatever hair you don’t need and make you smooth as silk.
The treatment area is surprisingly tranquil, after walking through the huge store. Anything you need, Amee can help you find it.

The perfect mom, girlfriend, sister, mother in law gift center. They have the best fragrances and I’m absolutely crazy about their Voluspa stick room fresheners thingies. I spend forever in here just smelling everything. They have fantastic hair products, makeup products and fun little gift items. If you sign up for their rewards program they’ll send 20% off coupons that are even good on sale items about once every couple months or so.
Minus one star for being on the higher end and for not carrying Bare Escentuals makeup, meaning I have to drive all the way to Sephora to get it. Boo.
Update: They carry Bare Escentuals now!

They have great products and great selection, but I always feel like I’m a thief. They follow me around and will stand at the end of an aisle and stare. No thank you, Kamay… I go to ULTA because the staff are actually friendly, helpful and don’t make me feel like a bad guy.

The women that work in this store are so rude! Yesterday was the icing on the cake! The clerks were doing make-​overs on two women so there was no one available to help with stock or purchases. I opened one of the drawers to see if they had a concealer in stock and the price on it… and the clerk YELLED at me! She told me to stay out of the drawers and she would be with me when she was finished. I was stunned! I would not buy from there just on principle… I’d much rather get the same product from Nordstrom or Sephora where the people are nicer and the products are in stock!

I used to love this place, had everything I needed. They remodeled and had even MORE things I wanted. They had coupons, a rewards program. It was cheaper than Sephora or online.
Unfortunately, they simultaneously opened a lower end version of this store less than 2 miles East of their current location and kept switching locations with a few products I liked «No, we don’t have that here anymore, just drive down the street».
Even the upscale remodeled location has stock issues — the special order I placed took over two months to get and then they sold one of the two things I ordered after 1 day of holding it for me. They also send out coupons that are constantly limited to only a few brands and they do not list out what the restrictions are on the coupons, you only find out when you get to the counter.
Additionally, the last two times I’ve been here, the help the owner has hired have been complete snots to me. When I asked if they carried Olé Henriksen, they looked up from the register where I had interrupted their conversation and sneered «What? We’ve never heard of it».
I’m tired of being treated like I’m 14 yrs old looking to spend my babysitting money. I don’t have time for their piss poor stock management and snooty customer service. It’s Sephora and
for me.

First of all, it’s a beautiful place where the shopping experience becomes pleasant. I personally don’t like buying cosmetics at malls for some reasons, so Kamay is a great choice. Plus it’s a little less expensive…
The sales people are very knowledgable and helpful, and if I don’t want to be bothered, I just let them know nicely. Overall, I like the place because it has a CLASS in the make up/​skin care selection and the store is actually designed for selling beauty products. Enjoy!!!

Yeah, it’s getting worse. Now when you go in there you get sized up… when I’m dressed to the nines they’re falling all over themselves to help me. When I’m in my comfies they don’t want anything to do with me. Here’s the thing, girls… my money is still green no matter what I’m wearing.
I dislike this place so much that the other day I had an errand right next door and thought to myself «you know what? there’s something in there I need… should I go in and get it while I’m here?» and then decided that I’d drive six miles over to Ulta on another day just to avoid having to deal with this place.

I like this place. It has Creed & Bond No.9 perfumes and several hard-​to-​find make-​up lines. They also have a good selection of Kama Sutra «make love better» products and gift boxes. I recently sent one of my guy friends here to buy his wife an anniversary present.
Kama Sutra is a line of edible bath products, body powders (it’s actually flavored miel «honey» powder which you dust on with a feather), and massage oils… and much more… it’s edible and «kissable» (so the label says so; I have the Strawberry Dreams but have yet to find an occasion to use it).
They also have makeup travel size containers; not just the plain ones for samples but nicely decorated ones and kits too.
I came in on a weekend and they were having a class for teenage girls on how to take care of their skin; which I think is so important! I wish I had benefited from some instruction rather than the trail-​and-​error I went through as a teen…

I can’t STAND this place!!! WAY overpriced and they follow you around the store as if your a common theif! They have no product knowledge and I would never want to buy anything from there again! Go to Planet Beauty in Del Mar, thats where I do all my shopping.