Kohl’s

Been to this Kohl’s numerous times. Never had a good experience. Associates either ignore you or when asked a question seem unhappy to help. Tonight just made me not want to come back. Went in to find shoes for work — found a pair of Nike’s that I thought were on sale. The digital tag was attached to them. Brought them to the register, they didn’t ring up at the price, someone went to check — the tag was attached to the wrong shoe. They won’t override them — even when the cashier said «it was done by an associate». Now it wasn’t her fault but what kind of policy is that? The associate didn’t price something right and the customer is the one who notices it and doesn’t get that price? I’m a big box retail store manager and so is my husband and this blew our minds. Change the price, fix it, and go on. It wasn’t a huge discrepancy. Instead they refused the price «because Nike won’t let us price override and we have to get a manager to do things other way, it’s a lot of hassle» and I walked out without the shoes, walked to Fred Meyers and bought almost identical ones for the price I thought I was going to get at Kohl’s.

I love this kohls it is alway organized the workers are always helpful and they have a lot in stock especially for us normal people who have common sizes! I never find the sizes I need at the alder wood one or marysville one as they have a lot of people that hit them up after the outlets of the mall.

The employees are very anti social and can be rude sometimes… Prices on clothes and shoes can be quite a lot for being a «kohls»…

The clothes are so so — some times there is a good deal — although I am not sure if it worth the amount of pressure that the sales people but you through when they offer you a credit card. I honestly had to tell the lady NO five times and she still tried to make me feel bad… even insulting my decision.

Love Kohls, great prices, great coupons & great return policy. I have no complaints at all. Staff have always been friendly & helpful. I have not found the great prices I pay for clothing at any other stores in the area. I am totally happy with Kohls as well are many family members & friends.
1÷22÷2014
Kohls is the BEST !!! I had a Kuerig Platinum Plus Coffee Single Serve Brewer that I purchased at Kohls. The pump went out on it and Kuerig would not do anything about it since it was over a year old. I paid a LOT !!! of money for it. I asked Kuerig if a machine that is over $ 200 is suppose to only last a few years? No answer-​just oh sorry. Kohls let me return the machine for a new one even though I had purchased it well over a year ago and had no receipt. I cannot say enough good things about Kohls and their willingness to take care of their customers even when a manufacturer will not. This is an example of one of the many the reason I shop at Kohls for my clothing, household goods etc. THANK YOU !!! Kohls

Typical Kohls. A wide variety of mostly cheap clothing. Like most department stores, they carry a little bit of everything. Kohls frequently has coupons and other deals, so if you’re paying full price, you’re paying too much. While they try to carry high end name brands, the racks are just too crowded, the staff don’t care and the isles are often disorganized or in a state of disarray. Don’t get me wrong, I will always stop here when I’m looking for some clothes for a deal, but I don’t expect the clothes to last for too long. Reminiscent of Mervyn’s.
Nice location, but weird stop signs in the parking lot. Clean and neat bathrooms.

First time Kohls shopper… The worst department store customer service I have ever had. The associates all had «I don’t care» looks on there faces. I needed the fitting room, I walked to the entrance, I waited a minute, then the associate said just go in, like I was an idiot or something, I said ooooookayyyy. I ran into this associate again and asked her about this particular pair of pants, Her eyes got huge and she said I dont know what to tell you… what the heck… Am I in YOUR way lady? Overpriced, rude people, just a generic JC Penny… Don’t waste your time… go somewhere else, don’t get lured in with their coupons

The only reason I’ve even ventured into Kohl’s is because they’ve sent me $ 10 off $ 10 purchase cards three times now. If they ever send me another card, there is NO way I’d spend over the $ 10. In fact, even though they suck, I would «spend» the $ 10 card just because it costs them money! (lol)
Sooo, the reason I would NEVER spend my own money there? Well, my son received a birthday gift and it had been a week since his party. In the meantime, Kohl’s had sent the third of the three $ 10 cards and while in there I saw the item my son received. Because we’d never use it, I brought it to the store and asked customer service if we could exchange it. You know what the gal said? She LIED and said they hadn’t carried the item for 3 years now and wouldn’t be able to give me a store credit. Um, the item was right out there on the shelf. Then *further more*, she put a PRICE STICKER on the box w/​a bar code in preparation to sell it!
Extremely bad c/​s. The last time I was in there, one clerk didn’t give me any eye contact and when the line grew long, another clerk was called in, and even though I was next in line, the newly called in clerk announced to me that I wasn’t going to be next. The first clerk had to tell her I WAS next. Then still no eye contact from either of them.
Clear sign of people being controlled by rude management which causes employees to be bitter and take it out on their customers.
Bleh! Oh, and I glanced at their kids’ clothes. Nothing special. I didn’t see any great prices.