Gracious Kennels Ranch & Spa

Today I booked an appointment for my cocker spaniel and english springer spaniel for a full groom. I could not get in to my regular groomer due to the busy holiday week. I was impressed by the website and conversation we had when I made the appointment. When we arrived I got a gut feeling that maybe I shouldn’t leave them. The office in front of their house was filthy and was not fully equipt for grooming. I asked if this was the area she groomed and would if they would be kenneled and she replied she groomed them there and in the house and her husband would help her. When i drove off I had a feeling but then thought maybe I was being too protective. I mean this is a’ Ranch & Spa’ and (i never think people are shady i’m, very trusting). I called hours later to ask what time i should pick up she said they were great and she needed another hour and 15 min. When I returned my dogs were wet and had loose hair all over them. The cut was HORRIBLE! The cut was uneven and each had huge patches of hair uncut and huge patches of pink skin showing from the cut too close. They are so gapped & matted up. My springer spaniel jumped up and down and blood started flying everywhere. She acted like oh god you noticed because she didn’t mention it. i then i said oh god what happened she walked in circles didn’t know what to do then she said she needed SUPER GLUE she asked if i had super glue at home or she could” go run and look in the house and look for some” my dogs hair is horrible they were terrified. she asked me to help put him on the table and started shaving him all uneven all over„ crazy like… the bleeding wouldn’t stop & my springers white hair was yellow and wet… HORRIBLE EXPERIENCE. I asked why I was not contacted in regards to the cut I wrote her a check and went straight to pilchuck animal hospital in snohomish They were amazing and said she gauged his nail. she was all so cold and odd… THIS PLACE IS CLEARLY A MESS. Looked like her first time grooming a dog! be ware !!

We took our darling but shy 17 month old St. Bernard to Gracious Kennels Ranch and Spa. It was her first time away from home, and we were both a little nervous. We both had no need to worry! She was warmly greeted by both Sue and her husband, and treated to loving head rubs and ear massages. Then she romped in a big green field, and got to meet a new friend! They brought their own dog out to play with her, and they were swapping kisses and goofing around. When I returned to pick her up, she was happy, relaxed, and acted like she was part of their family! It was AMAZING! She has always been shy and scared, and we have worried about leaving her for this trip for months — all for nothing. She now has a home away from home, and I know I can relax because she is happy and enjoying her vacation, too!

I brought my two small dogs in for grooming. It seemed nice and clean… the people came off warm. To start with the the prices were good and they said it would take three hrs. They were the only dogs I could see there for grooming. Next it went down hill, they took two hrs longer. With one dog needing a bath with trimming his feet and mouth. He was wet all over. My other dog was sooo much worse. I asked for a little less than a inch. He was pink to his skin, shaved raw and moist. It was 40 degrees outside… Two wet dog. I was shocked 5.5 hrs. The girl that was at the desk seemed nervous when we came to pick them up. I asked for the groomer or owner. She said they left. Run away from this place and don’t let them fool you!
PS: My vet checked my dog at there normal visit and I come to find out that they never did any basic grooming. Took hair out of ears, clipped nails, etc!

Was on a time pinch for my dog while on our Honeymoon and could not believe I spaced. Weird. But I called and could drop my dog/​kid off on a Friday night and we were gone for Two long weeks. When we picked him up he seemed energenic from all the playing time with the other dogs. I also got my leash back, which is a big thing considering you never do with Kenneling places. I would use them again when I forget to plan for my dog when we go out of town.