The worst customer service we’ve experienced. My husband and I were ready to spend $ 300+ on repairing our dslr and lens, walked in and the girl at the front made no eye contact and was clear she didn’t want the business. We just walked out. Unbelievably rude…
Kelley W.
Tu valoración: 5 Woodstock, GA
I was referred to Camera Service Company by another local camera and repair shop. They promised quick and friendly service and I was not disappointed one bit. Yesterday, I dropped off my 70 – 200 with a broken rear mount(it had a little slip over the weekend) and was told they would call me back with an estimate once it was inspected. I received a call in less than one hour. And two hours after that, I received a call stating it was ready for pick up. When I picked up my lens, it was in perfect working order with sharp focusing. I couldn’t be more pleased with how quickly they repaired my lens! The repair cost was fair and I didn’t have to pay for shipping or wait for it to be sent off for repair with no status updates. I will absolutely bring my gear back to this shop if I ever have any repair needs. They also had a nice array of used camera bodies and lenses for sale. Nice eye candy to look at while I was talking with their folks about Nikon vs Canon. Overall fabulous experience!!!
Sara R.
Tu valoración: 5 Atlanta, GA
After two camera shops told me they couldn’t fix my brand of camera lens, Camera Service Co said they could fix it without a problem. Quick turnaround, fair price, and a great end result. Will definitely go back if we have any more camera problems in the future.
Gordon C.
Tu valoración: 5 Atlanta, GA
I had an old collapsible Leica lens that was hazy. I had been told by someone else that it could not be repaired. They were wrong. When the lens was returned to me it was spotless! I have since had them do another hazy Leica lens and couldn’t be happier. They have also done light seals on numerous film cameras that I have. I would feel comfortable trusting them with any of my equipment.
Anita B.
Tu valoración: 1 Atlanta, GA
Warning!!! Do not trust your camera equipment to them. They charged me $ 30 more than the estimate and then lost my battery to my camera and were very difficult to deal with regarding the replacement. I got them off of Unilocal but I would never use them again.
Jana S.
Tu valoración: 3 Smyrna, GA
If you didn’t know where to look for this place, you’d never find it. It’s hidden behind Atlanta Road in a building that looks like it should’ve been condemmed about 20 years ago. However, this business has been around 1945, which means that they’ve been doing something right. I brought my camera there for the first time in early December when it stopped working. The price for fixing my camera was fair and was within the range of what I expected it to be… about $ 130. Here’s the problem I had with the store: they are obviously in no rush to get anything done in the time estimate they give you. So, if you need your camera for a specific date, don’t count on it being ready. I had to call them about 4 times before they finally had it ready. I was going out of town for Christmas and wanted it done before then(that’s why I brought it there 3 weeks ahead of time). However, once I got the camera and left town, I realized that now the auto-focus was no longer working. It seems they were rushing to get it done and back to me, so they didn’t bother double-checking if it actually worked. So, I brought it back and they did fix it(the second time) for free. Again, it took about 3 weeks to be ready(so, no camera for NYE either…). I do have to say that now that it’s actually fixed, it seems to be taking better pictures than ever before. I guess the lesson is: they are good at what they do, as long as they have a long to get it done. I’ll bring my camera there again, but only if I don’t have to have it ready by a certain time.