Ocean State Computers

I brought my computer in because the screen had gone totally blank. The owner and President Robert was the person that helped me AS SOON as I explained my problem to the front desk. It was a simple fix that probably could have been done without the visit, but he explained everything to me in a way that I could understand AND gave me a tip on how to strengthen the battery.
When I asked if there was a service charge, he seemed confused and explained that he had «done nothing but help a simple fix» and that no charge was necessary. If I had dropped the computer off overnight I would expect some sort of service charge, other places may have even charged for the five minutes I was in there, but Robert is a TRUE owner and understands the customer experience.
I will bring my computer nowhere else in the future. Thank you Robert and Ocean State Computers in Smithfield, RI. By the way Robert, due to your tip my computer lasts two hours longer off charge than it did before!
–Dean Capparelle

I dropped off computer with a cracked screen, they said let us give you a price, no mention of fee. When I went to pick up computer, they made me pay $ 45 diagnostic fee. The diagnosis– it has a cracked screen.