Team T O S Enterprises

Never had a problem until they hired this young guy behind the counter. O.M.G. Three weeks ago on a Saturday, I went in to ask about a Nav System for my 2013 Hyundai Accent. They had it in stock but they didn’t have the kit for it. Well, that was fine because I work 5 days a week in Bogalusa, and I’m on call every other week. I told them I would bring my car on ¹¹⁄₃₀ to get it done. They had to order the kit – fine. They told my husband they would call him that Monday. Monday came & went-​no call. My husband finally went there on Thursday to see what the problem was. The guy behind the counter had no clue who my husband was or why he was there. The owner happened to be there and took down the info and said no problem-​my husband gave him $ 20 for the kit. That was week one. Week two went by with no word from TOS-​ok, so we think everything’s good. Week three-​nothing. They had told my husband to bring the car in between 9 and 10 today. Get up there at 10. NO KIT. They didn’t even have THE NAV SYSTEM!!! THREE WEEKS You had ONE JOB. GET THE KIT. oh and DON’T SELL MY NAV SYSTEM. Jeez. REALLY??? I called the owner, Travis, and got a line of BS longer than the interstate. He ordered it but it didn’t come in. Then… he went to N. O. to get it, but it’s my fault it wasn’t put in because I left. Then… he paid somebody to get it but I stormed out. One-​you had THREE WEEKS… if it didn’t come in, SOMEBODY should’ve called. Two-​whoever that waste of skin is behind the counter couldn’t find his ass with his two hands and a flashlight. He didn’t even try to apologize… in fact, he said NOTHING other than «We don’t have it.» and Three-DON’T LIE. It’s insulting to the customer when you blame YOUR SCREW UP on them. I’m sorry — I don’t have ALL DAY to wait for you to run here and there to find something YOU SHOULD’VE HAD TWO WEEKS AGO. Oh-​and let’s not forget — getting the kit would’ve been a waste of time anyway – the F’tard sold the Nav system that was supposed to go in MY CAR. NEVER AGAIN.