IHOP

I have been to many of these places in my life but this was the slowest IHOP I have ever been too. If you have an hour to kill from the time you place your order until you get it then this is the place to come.

My recent visit was not very satisfactory. Myself and a few friends went during the early evening hours. We made the assumption that because there was not very many people we would do well with service. This was not the case, unfortunately not only did it take forever to get our drinks; our food was prepared horribly. This was my second time to give IHOP a chance, and after this visit; I will no longer be a patron to this establishment.

I like IHOP but this location is a poor example of the chain. IHOP gives you a free Rooty on your birthday. So this year, I picked IHOP to get my birthday breakfast. The location was packed, the inside lobby was full and half a dozen parties were waiting outside. I figured it’ll be about a 30 – 45 min wait, so I went in and got my name of the wait list. The hostess said it’ll be 15 min, I asked 15 minutes, he replied yes 15 min. so we stayed. The lobby crowd slowly disappeared from being seated and mostly people just leaving from waiting. In about 45 min we got into the lobby seating. Most of the parties being called were parties of two so I thought nothing to ask where we were on the list. There was a party of twelve that had been waiting way longer than I. They seated that party and I heard the hostess muttering about that party of twelve threatened to take their money elsewhere. Then he said it doesn’t bother me, as you can see there’s plenty of business here. That’s definitely not the attitude you should have and especially not expressing it to another customer. Then they called a party of five of a party that just walked in. I stood right up and asked what about my party of five. The guy said i can write your name down and it’ll be 15 minutes. I said no, my name is already on the sheet and I pointed to it on the sheet. He said I called that name already. I said I’ve been sitting right here for the past 45 minutes. The only things they offered was to wait til they free up a table. We left and went to the waffle house. Which was a better experience. Never going visit this location again and I’ll be living here for more than 6 years. Suggest you take the extra drive time and go to the Covington location.

This place is the worst and the wait staff is clearly pressed. Food takes forever and comes with a side of excuses and bad attitudes.

Terrible service. Exceptionally long wait for servers and entrees. Even though it was not busy.

Unfortunately, we’re not coming back to this IHOP. Since the last time we were here, the quality in both the staff and food has taken a nosedive. The place was hardly busy and we had to wait nearly 45 minutes for our food to arrive.
To add insult to injury, they removed one of our favorite items from the menu — the pot roast sandwich. If I want breakfast, I’ll go to Waffle House. If I want lunch or dinner, ANY PLACE is better than this.

Warning. They close 45 minutes before their stated times.

Ridiculously slow service. My family and I sat in there for at least 20 minutes this morning without any acknowledgment from the wait staff. Half way through our wait, my wife went and spoke to the hostess who sat us and asked about some service. Nothing. We waited an additional 10 minutes before leaving. We will definitely not be back.

My hubby and I decided to go out for breakfast and the experience was not the best but Dianne our server was sweet. First it was pretty busy it seems everyone had the same idea this morning… go to IHOP for breakfast. The wait for our orders was a bit lengthy. My husband had the crepes with chicken and bacon in which he said was good. I on the other hand opted for their new Southwestern Club. Imagine my face when the sandwich came with out the main ingredient which was turkey. Since the wait was lengthy I truly had lost my appetite and decided I did not want the sandwich at that point. Despite my lack luster dining experience the host who was a pleasant gentleman and our waitress who promptly apologized and smoothed things over made the difference. I would be willing to give them a second chance… no one is perfect.

When you think of IHOP you think of a place that can’t really reinvent themselves. You figure they serve breakfast, and the buck stops shortly after that. But you’re WRONG! IHOP has found a way to keep their menu with new things. From fancy fruit filled pancake stacks, to stuffed French toast. They have all your original favorites and endless side choices. Build your own pancake meal is a deal for $ 9! You can’t beat a breakfast that big for the money!
The staff is super friendly and the restaurant is clean. Ample parking and fast service!!! Very impressed with this place!

wonderful service here sets this IHOP apart from others I’ve been to. Our waitress was friendly, polite, and quick in her service. The food came quick and was very tasty. I tried the ‘egg combo’ which came with 2 eggs, hashbrowns, and 2 specialty french toasts. Great value and very filling for only 6 bucks.

My husband and I went into this restaurant for dinner last week, and he ordered a bacon cheeseburger and I ordered the fried chicken dinner. We sat for 35 minutes waiting for our food and never being checked on by the waitress. When our food came they had given my husband a chicken club sandwich and me chicken strips. (hubby doesn’t eat chicken) We caught the waitress and told her hang on these aren’t our plates. She got very offended and mouthy and told us that is what we ordered. We told her for sure that hubby’s was wrong, and I had specifically asked for a fried chicken dinner and had even showed her the picture and pointed it out to her. She grabbed our plates and mumbled and grumbled all the way away from us. Then returns a minute later with her order pad and asks us to now tell her what we want to eat. Hubby got mad and stood up and said let’s go! I told him No! She is going to bring us what we ordered. So then I tell her again that I want the fried chicken dinner and she says yes, the tenders is what I just brought you! I said no I want chicken with bones in it. She then tells me they don’t have that. I said yes you do, and she again says no we don’t! There was a lady in a booth to our right eating some and she interjected and said yes you do and was waving her bones in the air. Then the waitress gets a menu slaps it down on the table and splays her hands across it and starts pointing at a picture of fried chicken (breast, wing, leg & thigh) and says this is what you ordered. And I said yes it is! That is chicken with bones in it. She finally gets pulled away by another waitress that tells her to quit arguing because she heard us order the right stuff the first time, and for her to just take it to the kitchen and put a rush on it because we have had to wait so long. After 25 more minutes we finally got our food and it was right this time. Then she brings us our ticket and pulls it out of the folder and starts telling me how she went back and corrected it to show the right stuff that we ordered, and that she didn’t charge me for my cup of coffee. Are you serious, I have been mouthed, argued with called names and had to sit here for over an hour before we got what we ordered and you comp’d me a cup of coffee? We will not be going back here again!

Don’t come on Sunday morning. Wait for the food is Horrendous and they tell u it’s because they are busy.