Home Instead Senior Care

I have used Home Instead services for many years now and have been very pleased with the quality and care of their services. Home Instead has given me peace of mind to know that my mother is well cared for. Their caregivers are professional and responsible. I never have to worry about my mother being alone if a caregiver gets sick or needs a day off, because the office staff will find us a qualified replacement. That is such a benefit! Caregivers also receive continuous training by the office on all aspects of working with clients. I am very pleased with their services and have recommended Home Instead to several people who have had similar positive experiences.

My mother’s caregiver could not have been a better fit. She was experienced, thorough and extremely patient. Homeinstead provided care at a time when we really needed extra help for my mother’s care, and we could not have made it through a very rough period without them. My mother’s caregiver went above and beyond to provide support in a meaningful way. Scheduling was very flexible.

This is a well-​run business. They have professional and polite staff that are well trained. They however are a business and the costs compared with proactive feedback to us the family was disappointing.

Home Instead is an outstanding Agency. I can not tell you enough good things about them. I am actually a Geriatric Care Manager and hire care givers for my clients. I choose Home Instead for my own family member when we need these services. My sister was in the hospital for several months. She is quadriplegic and we were not comfortable leaving her alone a night in the hospital. From the first night that we had a care giver I had no doubt that she was in good hands. The care givers were kind and compassionate and very professional. They exceeded my expectations.

We called Home Instead to help us car for my Father while he was going through Chemo and Radiation. They were very helpful, and and very supportive. They were flexible with the schedule we needed, and were always available if we needed more help. They made our difficult situation much better.
I highly recommend this company.

Sorry. Mom was end of life and we needed care. Rainbow Hospice had this company on their list. Bridget came out and was great. We were very clear about our needs and this company failed to provide someone with Hospice training. We opted for ²⁷⁄₇ knowing we were end of life and we were tired. The worker showed up telling Mom, «we’re gonna get you better.» When I told her Mom was end of life she said I was too negative. Her constant chattering with Mom not only took away from family members who wanted to spend valuable time with Mom, but also wore Mom out. We wasted time with this company and worker on the final hours of my Mothers life. Go elsewhere.

My wife was hospitalized for 2 months and then went to a nursing home for a month and was still fairly weak. On a friday our insurance company told us that my wife would have to leave the nursing home on the following Wednesday. Our doctor told us my wife would need a companion to help her while I was at work. I was at a loss as to which service to use. A very good friend of ours gave me a glowing report about Home Instead he was using for his wife. I called the Skokie office on Saturday and they set up an appointment for me on Monday. A very wonderful person Ritka came to my home and explained everything fully to me and made me feel at ease. She asked me some questions so she could get a better idea of the fit between the companion and my wife. I explaned to her what my wife wanted and told Ritka that I had the next few days off and would need a companion on the following Monday. On Wednesday my wife was released and on Thursday Ritka came back to my house and talked to my wife and also asked her some questions. Ritka was so great and friendly and she put our minds at such ease we signed the contrat knowing Ritka would find us a good match. Monday came and Shelly the companion from Home Insead walked into our house with Ritka and my wife tells me they are great friends. Shelly is very proactive and protective of my wife, my wife loves having Shelly in the house. She cooks and does light house keeping. I feel very safe and relived that Shelly is there. Ritka did such a good job of matcmaking it is unbeliveable. I would reccommend Home Instead to anyone that needs a caretaker or companion. If you need help and are in the Skokie, Morton Grove, Park Ridge or North Chicago area give Ritka a call. If you are not in these areas give Home Instead a call they are National and International as well.

I called Home Instead when another agency had let me down by not providing service the day after I was discharged from the hospital. They are awesome! I spoke with Tessa, one of the case managers. She was very reassuring and kind. Less than 2 hours of my call, she was at my home with the caregiver for the weekend. In addition, she had a plan going forward. I have been extremely impressed with the caregivers and care managers. The caregivers are very proactive, friendly and caring. All of the caregivers I have had so far live not far from Home Instead’s office so finding someone to step in hasn’t been an issue. I would definitely recommend them!

We were very pleased with the caregiver we hired from Home Instead to help with our grandmother. Because of her assistance, our grandmother was able to spend a holiday with her children, grandchildren and great-​grandchildren. She passed away five months later, so it was even more special that she was there with us. I highly recommend this agency.