Meineke Car Care Center

Great experience Brian was very friendly and profesional and Mike the mechanic did his thing had a great experience will have my family come here… i will be going back to fl…

Car is running fine all things considered. Dropped the car off for an inspection. Told the guy I didn’t want to spend over half the value of the car on repairs needed to pass, I’d rather just scrap it if cost is over X. Quoted me for some new brake parts well under X so I say OK. They’re all done, I pick up car. Now brakes are locking up a bit. I think «ok, this happens with new pads sometimes, I’ll just be careful». Now I unfortunately have an appointment in NYC so I hop on the highway. Huge mistake. Once again brakes were fine and functional this morning and Meineke just *fixed them so I’m sure they just need to get worked out a bit. So I’m on the highway and I hardly use them the entire way. Arrive in NYC… they’re still malfunctioning, I’m worried.
Turns out, In the process of installing new parts they damaged the wheel cylinders (leaks brake fluid). I try to come to an easy 35 mph stop, tap the brakes and they lock up. I slide, wheels locked, across an NYC intersection pedestrians walking on either side of the car and then fishtailing into a right turn to keep from going straight through into pedestrians walking on opposite side.
I just want a refund so I can scrap the car and not lose money. Answer is NO. I just want wheel cylinders fixed without being charged as that puts me over X. Answer is NO.
I will say however, when I was calling them incompetent and the worst mechanics ever… they stayed fairly nice and cordial. They didn’t start screaming back at me. So, there’s that.

I used to go here a lot for my car. Friendly people and seemingly great service. Well, turns out the reason I had to go there so much for my car is because they were putting in crappy parts!
First of all I had to get four new tires. I drove off the lot and my «check tire pressure» light came on. I assumed it was just because they had just put them on. I drive 30 miles to work and when I came home, the notice to check tire pressure still came on so I checked it just to be sure. The PSI for one of the tires was at 41 and another tire was at 42! They are supposed to be at 35!!! SO UNSAFE and very maddening. On top of it all, one of the caps was missing when I checked the air. When I called to let them know, the manager seemed very concerned that the PSI was off but said that the cap was on when I left the lot — yeah OK! If it was on when I left the lot then it wasn’t screwed on tight because I didn’t touch it (until noticing it was gone when I checked the air)!
At the same time that I had to have all four tires on, I also had two major repairs (very costly I might add). These parts did not even last 20,000 miles when the original parts lasted 177,000 miles! I called about it and they said that they would replace the parts for free but that I would have to pay for labor (over $ 200 of labor!). OH GREAT! WHY WOULD I WANT TO PAY FOR LABOR OF SHITTY PARTS!!! IF YOU DIDN’T USE SHITTY PARTS IN THE FIRST PLACE, I WOULDN’T HAVE TO PAY FOR LABOR AGAIN AND AGAIN!
Don’t go here! They’re like a bad Chiropractor who does a quick but TEMPORARY fix to keep themselves in business!