Tang Henry Tung,DO

Dr. Tang is the nicest most compassionate Dr I have met in awhile. The problem is his staff. They are TERRIBLE! They will lie to cover up their ineptitude and lack of caring. If you want a great dr and can get past dealing with dishonest and rude office staff this is the place for you. Even my pharmacist says the staff is rude and uncaring. Personally I will forgo my medicine for Parkinson’s disease to avoid ever talking to his unprofessional staff again. Five phone calls to were made to try to resolve a prescription problem. I was lied to four times, lectured twice and treated like I was stupid every time and a MONTH later it was NEVER resolved.

I was referred to Dr. Tang’s office by my primary physician and was skeptical at first with the reviews below, but I decided to go with my doctors recommendation and schedule an appointment with Dr. Tang.
When I called to schedule an appointment, the gal that answered the phone was friendly. She offered to send me their new patient forms so that I could complete the necessary documents ahead of time and bring them with me during my first visit.
At the time of my visit, I was greeted by the staff as I entered their office. I didn’t have to wait long before being called into the exam room to see Dr. Tang. The physicians assistant that took my vitals while I waited for the doctor was very through and friendly. She made small talk while asking the basic questions pertaining to my health history.
Shortly after the physician assistant stepped out, Dr. Tang entered and introduced himself. He asked about the nature of my visit as well as other aspects of my daily routine to figure out what may be the cause of my symptoms. The visit did not feel rushed at all and he was happy to answer any questions or concerns I had with the treatment and prescription. Upon leaving, the staff checked to make sure that my visit went well as well as making sure I had my follow up exam scheduled.
Overall, my experience with Dr. Tang’s office was very pleasant. The entire process from scheduling to the exam went smoothly. The staff was professional and courteous.

My wife had Dr. Tang as her neurologist. I’m not an expert at judging the skills of neurologist but he seems highly knowledgeable and competent. I do know that he has an excellent bedside manner. He explains things well and listened carefully to our questions and he answered them thoughtfully and professionally. I would recommend him.

I’m revising my previous review about feeling sorry for Dr. Tang. I called the office to go back and let Dr. Tang know how rude his staff was to me and when I gave Betty my name, she put me on hold for 10 minutes before the office manager Mimi picked up. Mimi said right away, she would be happy to send my medical record to any other office for me, and said the staff is the same at the T.O. office and the Simi office, so I would have to deal with Betty either way. I told her I was fine with that and she finally relented and made me and appointment for August 11, 2015. I took copies of previous Unilocal reviews and a letter to Dr. Tang to inform him of how unprofessional and rude his staff is to his patients. Dr. Tang basically said, he is so busy with other projects that his staff basically runs his office and I felt he really didn’t care about how his staff treats the patients. As I was leaving, I was told that I had not met my deductible for my insurance for the year yet, and had to pay 96.00 for my office visit in advance. I told them that there was some mistake and that I knew for sure I had already met my deductible for the year and Sandra said the insurance department was sure I hadn’t.
Apparently Dr. Tang’s insurance department doesn’t know what they are doing either, because when I returned home, I called my insurance plan and they said I had in fact met my annual deductible and my co-​pay should have only been, $ 9.60, not the $ 96.00 they made me pay. DO NOT GO TO THIS OFFICE!!! THE OFFICE STAFF IS RUDE, AND DR. TANG IS TOO BUSY DOING OTHER THINGS TO CARE AT ALL! I’m looking forward to getting a refund for my over payment in the near future. Go to ANY OTHER NEUROLOGIST IN SIMI OR THOUSAND OAKS UNLESS YOU WANT TO BE TREATED POORLY BY NASTY STAFF MEMBERS, ESPECIALLY BETTY AND MIMI. YOU ARE WARNED!!!

Great doctor, trustworthy and understanding and does not rush with you. He has helped many of my family members and in my opinion, he deserves a better office, location, & front desk staff

Dr. Tang is wonderful. He is a good as a doctor can get. My aunt sees him and she loves how caring he is.

I was sad to see Dr. Tang did not have good reviews, but I am leaving off one star for his staff. I guess it depends on what condition you see him for. I went to Dr. Tang in 2010. He was wonderful, warm, intelligent, caring and just amazing and helped me with my diagnosis greatly. I was also fighting cancer at the time. Not long after, he himself was diagnosed with cancer and he took some time off and I went to Dr. Murthy, also wonderful, but now retired. I do agree on the staff but that was in 2010 and sounds like that has not changed. Staff in general is a problem and there is no excuse for them to not be warm, compassionate and professional because I have worked at a doctor office who treated similar cases of pain and disease and people are scared, nervous and stressed when they come to the doctors so a caring and positive staff is almost as important as the doctor themselves.

Wow, do not go here whatever you do!!!
Don’t get me wrong, Dr. Tang is an excellent doctor. Very thorough, knows his stuff, great bedside manner. But, when it comes to dealing with patient issues, he leaves it up to his staff, and lets just say he has not hired well.
I went in for a procedure to have botox injections in my arm. On my follow up visit, I was feeling much better. I was told that if I needed the second series of injections that I should contact them to schedule an appointment, but since I still felt fine, I did not see the need for the procedure again. Unfortunately, they did, WITHOUT TELLING ME, so they ordered the botox through my pharmacy, then they never called me to let me know or to ask if I was going to make an appointment. So they stocked their own little pharmacy in house on my money that I was billed. I tried to get the order canceled, but since it was delivered to the doctor already, it was too late.
Now, by the time I was finding this out, my pharmacy called me asking me to authorize more botox to them again!!! Seriously. No phone call to me yet, so I call the pharmacy and tell them no way. Then Dr. Tang’s office finally calls and asks me to come in, but when I brought up the first issue of botox, they denied it, and then even denied that they had just requested it again, yet they had to call the pharmacy to cancel it themselves too.
I tried to contact the doctor to discuss this, but he won’t talk to patients. Obviously he feels he is too important for that. I was forced to speak with his office manager who tried to coerce me into having the injections done, even though my arm feels fine. I told her I just want them to pay me for the medication since I was out $ 100, but she badgered me for a few minutes trying to get me to have a procedure that I didn’t need, and she is not even a doctor. Can’t wait for the AMA to hear about that.
Finally, she agree to pay me the $ 100 they owed me if I came to their office in two days and signed a letter confirming I have no interest in the botox anymore. I agreed and showed up on time as requested and guess what. There was no letter waiting for me and the office manager was not in the office, she was running late and had the nerve to ask me to wait for 20 – 30 minutes for her to get there. You have got to be kidding me. Again, Dr. Tang refused to speak with me, still.
Now, I am at work and I receive phone call from again arguing with me about this situation. I tell them I cannot discuss this now since I am at work and hang up and she call me back and says they will no longer pay me back. So now they are in possession of stolen goods. I am torn as to whether I should call the police, just sue him, or what.
But if you are looking for a Neurologist, unless he fires his entire staff (except Betty — she was very nice) you will not ever get help because they are not interested in helping anyone, they just want your money, and it appears that Dr. Tang may be the same way if he refuses to speak with his patients. He made thousands of dollars off of my treatments, the least he could do is give me 5 minutes of his time.
This office is a nightmare — steer clear.