Supercuts

My high school son who has been growing out his hair for practically a year a certain way went to have the sides cleaned up came out with inches off the top. The operator indicated she would just trim the top no more than ½ inch which turned out to be at least 3 He is devistated! Terrible trim! After calling when he got home, the manager did give a refund and wanted him to come back to see if she could see what went wrong? Appreciate the gesture but you can’t glue back hair. Train your workers!

My boyfriend went there for a haircut and it was a total disaster. Another hairdresser had to step in and try to fix the hack job the first girl made of his hair but it was already a disaster. Then he had to remind her he paid for a shampoo. He went in to just trim and clean up his hair and he walked out with ¾ of his head practically buzz cut.

I went yesterday for my every coupe of months haircut. I called at 9:45 to get an appointment with Ping. The lady said come at 10;45, perfect, since I drive from Tarzana. I was shocked since it was Halloween to get in so soon. Ping took me right back for a wash, cut and blow dry. She always does a great job on my hair, and would not trust anyone else. I only wish I could make it look this good at home. I will continue to go to her as long as she is there.

My husband and I came here today to get a hair. Ping did an awesome job! Great location and very clean. I’d choose this Supercuts in Simi over the other!

Do not go to ping if she has people waiting. She did a hack job and refused to do what I asked. Horrible service. Never coming back

…highly, highly inappropriate that they had the UFC’s or MMA going on the TV. If I had my child with me we would’ve walked right back out.

Ping is the best. Call ahead for a same day appointment because she is busy from open to close.

Absolutely awful, the worst experience ever.
I came to the Supercuts and after waiting for 15 minutes I was next and the «Hairstylist «gave me the same haircut she gave the guy before me.
They are the fast food of the haircut industry.

This is a great shop. My stylist, Kristy, is the very best, in my opinion. I have followed Kristy for over 7 years now, since I moved here from Palos Verdes. She is an accomplished stylist in both cut and color… although I do not need color anymore! I can just sit down, relax, and know that whatever she does I will look great and have never been disappointed! I love Kristy and Supercuts!

If you’re looking for a hack job, this is the place to go.
My fiancé and I went here to get haircuts. I went first and got the rudest girl ever. She didn’t greet me, didn’t smile, didn’t talk. I asked to have my hair thinned because it’s getting so hot out, and she cut weird layers into my hair. The front part of my hair is not even. She rushed through everything and I could tell she didn’t want to be there. Needless to say, I am very unhappy.
My fiancé’s haircut was just as bad. He got a girl who wasn’t paying any attention to his hair and was chatting with her coworker. She didn’t trim up his sideburns, there were hairs sticking down his forehead that she didn’t bother to cut, and she didn’t clean up the back of his neck!!! He was in the chair for maybe 5 minutes. He was also rushed through.
Who do these people think they are?! I would absolutely give zero stars if I could.

I’ve been coming to this Supercuts for the last 12 years and am very happy with the service. I usually see Natalie who always does a great job. She now cuts my son and daughters hair as well.
They keep the workplace neat and the employees are always pleasant.
I’d highly recommend coming in and trying it out if you haven’t already.

Both my son and I get our hair cut by Ping. She’s fantastic. She knows exactly how we like it cut. She is quick and very friendly.

I stumbled upon this place a few months ago. Patty did a wonderful job following the lines of my previous cut even though it was quite outgrown. She listened very well and did exactly as I hoped. Miraculously I said ¼ of an inch an I got just that. Other places have always taken way too much off. Couple of weeks ago I went back, my first cut was better than the second, but i feel i didnt do as good a job communicating my needs, however, I will continue to get my hair cut with Patty. Suggested improvements: consistency on cuts and service. First time I was offered a shampoo but no rewards card. Second time I was given a rewards card but not offered a shampoo.

I know Ping is good most of the time but watch out for the young blonde in the right corner. She will give you a bad attitude with the bad haircut. She even nicked the ear, she got no tip. Good luck.

I unluckily got the one stylist with a bad attitude and the inability to smile.
The actual cut I received was fine — you get what you pay for — nothin special, nothin wrong with it, either.
But basic human interaction seemed to surpass this dude’s social capacity — I received no greeting from him, not a single smile, and he maybe said a total of 2 or 3 sentences to me the whole time I was there. Don’t get me wrong — I came here to get my hair cut, not to be chatted up by a stylist, but I would have much preferred one of the pleasant conversations that I heard going on around me to my experience.
He didn’t even ask me what I wanted when I sat down, so I started explaining on my own. After my 4-​minute hair cut ended with me being handed the mirror and spun around to see the back of my hair, I saw very little change and decided I wanted it a bit shorter, and kindly asked that he take another inch off the length. His response began with «I thought you said…» and he seemed irritated that I had changed my mind. GOD FORBID he had to spend another TWO MINUTES on trimming an extra inch off. I got the impression that this dude hates his job. If I was a stylist I would want to make sure all my customers were satisfied!
Aside from my own experience, the place seemed alright (which is why I gave this place 2 stars instead of 1). It was clean, efficiently run, and the receptionist and all the other stylists seemed warm and welcoming. My mom had her hair cut by another stylist at the same time, and she got a much better impression of this place.

Want a quick, good looking fade/​haircut? Go to Ping, she’ll hook you up proper.

Nice cut and quick service

Mostly I am reviewing Ping. She has been cutting my hair at the West Simi Valley location on Erringer for at least the last 10 years. She always remembers the little details of our conversations. How’s your gf (always knows her name), how’s everything at the new job, how’s the new car treating you, and so on… She knows what I want and cuts my hair perfectly every time! She even washes my hair after she’s done for no charge. I’m guessing it’s because I’m a regular, but she has done this as long as I can remember. This Supercuts has been cutting my hair since I was a little kid. My dad used to take me here since I can remember. I’ve had other people at this location cut my hair when Ping is out, and I’ve been satisfied, however, it’s not the same without Ping! Highly recommend her! Call ahead and make an appointment with her. You will not be disappointed.

I like keeping my hair long but when I gave birth and my baby loves to pull my hair I knew it was time for a hair cut. I just moved to Simi Valley and this is the closest hair salon from my home so I went here.
My hair was long it was just above the waist and I had it cut to above the shoulder. When I informed the hairdresser what I wanted she said «ooohhh you’re cutting your hair short» and my reply was «Yup! I hope I don’t regret it». I sure did regret going to this salon.
While she was cutting my hair, the cashier came over to sweep my hair from the floor and she informed me that I should have donated my hair to make wigs for children with leukemia sine it was longer than 10 inches. While the cashier was telling me this the hairdresser just stood there saying «yeah you should have». I was not aware of it and the hairdresser should have told me before chopping my hair off. Even though the first cut of my hair was already more than 10 inches, my hair went to the trash when it could have helped people.
After the haircut, I informed her that I was not happy the way it looked since there’s a lot of hair flipping out. It was so bad I looked like I just got up after rolling around the bed a gazillion times. She told me there’s nothing she could do as that’s the way my hair grows. I know this, the difference between a good hairdresser and her is when I went to my regular hairdresser to cut my hair short (about 6 years ago), she informed me that I should have it cut shorter or longer than what I want to avoid the flip out. I told her that I’m willing for my hair to be shorter if she could fix the flip out. And her response was that it’s not her fault my hair grows like that.
I was gonna cry while walking towards the cashier. The cashier noticed and asked how I liked my new hair. When I told her that it didn’t turn out as I thought it would be, she called another hairdresser.
The other hairdresser cut it shorter and did a better job but I still paid for 2 haircuts. Yes they charged me for 2 haircuts! That’s $ 30 when I could have drove to my regular hairdresser and pay less than that including gas.
The trouble I go through very morning to flat iron my hair to avoid the flip out is ridiculous.

Come here if you want the worst haircut of your life. My haircut was so bad, it looks like I have some dog hair glued to my head. The back was so bad, I think the army would have given me a better haircut. What really upset me is that they had the audacity to tell me they were very experience. As soon as the stupid girl cut my hair within the first 5 seconds, I knew I was screwed.
Like I said, come here if you like throwing $ 15 down the drain. You’d probably do a better job with a buzzer yourself.