Sprint Store

Simi Valley, Estados Unidos

4

Cerrado ahora

14 opiniones

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Contacto

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Teléfono:
+1 805-577-6204
Sitio web:
www.sprint.com
Dirección:
131 E Cochran St Ste E, Simi Valley, CA, 93065
Categorías:
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Información del negocio

Tarjetas de crédito
Sí
Aparcamiento para bicicletas
Sí

Hoy

Hoy 10:00 – 18:00
Cerrado ahora
Horario local (Simi Valley) 0:15 domingo, 25 de mayo de 2025

Horario de apertura

lunes 11:00 – 18:00
martes 10:00 – 20:00
miércoles 10:00 – 20:00
jueves 10:00 – 20:00
viernes 10:00 – 20:00
sábado 10:00 – 20:00
domingo 10:00 – 18:00

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14 opiniones sobre Sprint Store

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Tu valoración: 5
Camarillo, CA
If anyone needs help with their customer service skills go to sprint and ask for Frankie. he will teach you everything you need to know about it because he has had not only the best customer service that i have found a any cellar device store (and i have had AT&T, Verizon, and now sprint) but overall he has taken care of me and all my issues with no fuss but with great speed. I couldn’t be a happier customer thank you Frankie!
Tu valoración: 5
Studio City, CA
During the process of our switch, John and Trevor gave us some genuine, friendly service. John explained in detail the services we were signing up for, and when we experience a delay in a process of our products, Trevor was very attentive, patient and knowledgeable in the field and fixed the problem in a timely manner.
Thank you guys!
Tu valoración: 5
Simi Valley, CA
Yesterday I had to take my phone in to get activated. Which typically I always dread… However, I was quite surprised by the exceeding pleasant experience I had with the customer service rep Trevor. He was very helpful, funny and professional. I would recommend seeing him if you need to go in there for anything.
Tu valoración: 5
Simi Valley, CA
This Sprint store is very good. My sales rep. was amazing, John Lopez. John was not only helpful, but very receptive to my needs. Unfortunately, Sprint, as a carrier, did not meet my expectations. But John made not only my sales smoothly, but my return as well. I would highly recommend John to anyone who is planning to give Sprint a try. Thank you John for being a great sales representative. You are truly a great asset to this store and I’m sure to any company. Thank you so much for a great customer service experience. He is also fluent in Spanish.
Tu valoración: 5
San Antonio, TX
I went in to this location serious frustrated with my phone. It was about to be thrown out the window while driving on the freeway. My galaxy s4 was not holding a charge. It was over 2 years old.
I was greeted by Frankie. He listened to all of my complaints and concerns. Then he gave me the best options available to me. I ended up upgrading and changing my plan to a better plan that meets my needs.
Frankie knew I was on a time crunch so he assisted me very quickly. His customer service was awesome. His coworkers were also very nice. I enjoyed their company while I was waiting for my old cell phone to be transferred to my new phone. They were all very friendly. I love small talk.
Tu valoración: 1
Simi Valley, CA
Be warned! Sprint is a utilizing BAIT AND SWITCH!!! We went to switch our phones from Verizon to Sprint to take advantage of the «Cut your bill in half» promotion. After the long process and the employees trying to talk us out of it, they finally wrote the order up. Were told the first month would be over$ 200 because of the what-​nots. We were supposed to get a monthly bill of about $ 160 a month for all the phones with only 3 having data use. Ok, good deal. Then we got our second bill of $ 270. We called up and were told it was because of the insurances on the phones. HEY SPRINT, WE HAD INSURANCE ON THE VERIZON PHONES AND OUR BILL WAS LESS!!! They tried every thing to get us to keep that monthly bill. We cancelled the insurance and a couple other things that we had with Verizon. We now pay $ 170 a month. They running some kind of legal scam. I’m ready to notify the news media and have them look into it. Stay away from Sprint. It’s a Bait and Switch.
Tu valoración: 5
Newbury Park, CA
This review is a note of real gratitude and respect for the wonderful work done by Frankie Mercado, now a member of the group there in Simi. Frankie helped me when he was in Thousand Oaks and did so impeccably. He absolutely went above and beyond in his efforts to make my transition from Verizon as easy as possible, especially when there were a few bumps right at the beginning. He is smart, selfless, and truly put this customer first. Simi is lucky to have him.
Tu valoración: 5
Thousand Oaks, CA
A friend recommended me to go to sprint. I’m happy I choose to go with sprint. I love ! the rep named Jorge he’s the best he helped me and my family. Thank you for making it a Happy Holiday.
Tu valoración: 4
Los Angeles, CA
One of my favorite sprint stores… I took my best friend to get her new line/​phone. Services was amazing… the workers their were really nice and helpful… we went back to the store a few weeks later and Jorge helped me out a lot and answered all of our questions and I was able to get the tablet for my son.
Tu valoración: 5
Simi Valley, CA
Our family has been to this Sprint store several times in the last few weeks. We were interested in getting new phones with data, but the price increase we anticipated had delayed this decision for months. On our first visit, we met Jorge, the most helpful salesperson we have ever met! He worked for hours to find us the very best deal, to set us up with iPhones and to transfer all of our contacts. We were amazed at the deal he found for us, and since then we needed to visit the store for various other reasons, and every time Jorge took the time to make sure our account was at the best possible price and was so extremely helpful with our every question and need!
Tu valoración: 1
Malibu, CA
I had a horrible experience at this store today. I arrived a few minutes before 8, when the store was closing, and the guy that was working wouldnt help me, but on the store’s website it said it closed at 9. My phone got ruined on the fourth and i desperately needed to get it fixed before i go away on a trip for a long time. so dissapointed in this poor customer service. this kind of behavior would never be acceptable at any establishment ive ever worked at.
Tu valoración: 1
Simi Valley, CA
I have always been a big fan of Sprint. I was one of the original subscribers several years ago. Around a year and a half ago Sprint began rolling out «4G» in Simi. Sadly, they never bothered to complete the project so much of the west end of Simi has really lousy coverage, and no coverage in some places. And, NONE of Simi ever got 4G ! Calls to customer care are useless. I got a credit for the service that I could not use, but I would much prefer that they fix their towers. Look at
and enter in Los Angeles Ave at Madera Road, 93 065 and you’ll find a huge hole in their footprint. Fair is pretty Poor — especially considering we used to be Best. I am moving to Verizon if they don’t get this fixed soon.
Check this out. Guess it isn’t just Simi Valley that’s in a Sprint Network Abyss… Seems its bigger than just us.
and
Tu valoración: 4
Panorama City, CA
I like this store because it’s a smaller store so they take the time to help you out and go thru showing you how your phone works and wont rush you out while answering all your questions. ask for Tom
Tu valoración: 5
Simi Valley, CA
I recently got my wife an EVO, smartphone. I have to tell you, that as many years as I have been doing business with this store, I always get first class service. The people are friendly, know their product, and make you feel like you are the only one in the store, while they are serving you. I like my Sprint service. I always have great reception, my phone works, and gets the job done, without all the problems, that my friends always seem to complain about, with other carriers. Their plans are usually less expensive too. I think they are the sleeping giant. Quietly doing it better.