Sage Creek

I have lived here a few years and it’s only because of the cost of rent which is still these «best» for room size and having washer/​dryers in the apartment.
This is NOT a luxury apartment. The equipment room has all faulty/​broken equipment.
I have emailed several times and called about the dead tree in front of my apartment, and it literally has breaking branches and is growing mushrooms at the base.
The run sprinklers rain or shine. Always over watering and always has a broken sprinkler in the front, where we live, and it’s a shooting geyser days on end. We are in a drought but they could care less.
We even have an abandoned car in the front that has been here for months. No response from the office. No point in telling them anything.

I don’t know where they came up with «Luxury Apartments» that inst fitting for Sage Creek. The apartments have cheap upgrades that fall apart and do not hold up. Their gym consists of outdated damaged or non functional equipment.
Pet friendly is great, but the dog poop everywhere and dogs off leash running around… Not so much.
The front office staff is a joke. Complaints and issues go ignored, nothing gets addressed rules for living here do not get enforced. Management seems to change every few months.
My car has been broken into, bicycles almost stolen, and patio stolen from on numerous occasions. The gates are always broken/​stuck open. Constant trash diggers dumping garbage everywhere.
I think almost anyone qualifies live here? Registered sex offender recently arrested… Constant screaming yelling neighbors all hours of the night. Marijuana and cigarette smoking of neighboring units constantly invading my apartment.
Rent has gone up every year I have lived here… and the quality has decreased each year that passes.
Overall a Walmart experience for high dollar.

Had to update… I moved out 8 months ago. This place is a nightmare. They broke into my car twice, they allow pets and the dog downstairs barked all day. The complex is next to an open field and transients live there, they drink and fight all night. You cannot have packages delivered because they steal them… the management needs to hire a 24 hour security guard…
The rent is outrageous for a one bedroom… stay away from the apartment complex!!!

The apartment itself was very nice. Newly renovated, and had updated appliances. The complex is also nice, but not in the best area of town so there is the occasional schmuck walking around. Never had a problem though.
Whoever designed the master closet for my one bedroom was not very smart. It’s a terrible design that gives you barely any space to reach your clothes. The door they put on it is the same width as a normal door, even though the closet itself reaches down to the washer dryer. The door they put on there makes it so that you cannot use the entire space to hang your clothing, leaving empty wasted space. That could have been put together much better. I ended up buying a garment rack so that I had extra hanging room for my clothes.
This place apparently never got the California water conservation memo. Sprinklers come on and stay on for a long time, enough to overflow onto the cement and asphalt all around the grass and bushes. The place is green and beautiful, and it stayed that way throughout summer when we all were supposed to be conserving water. Sprinklers are on automatic timers which continue to run even when it’s raining out. I’m surprised the state hasn’t fined them for no decrease in water usage.
Maintenance is extremely slow. Don’t even bother using the online request system. After a few «lost» maintenance requests, I finally started emailing the office directly, but even that took forever. And their 24 hour emergency line doesn’t seem to work either. Hence the preventable flood in my kitchen that could have been avoided altogether if maintenance had been prompt in the first place.
Don’t expect to get much of your deposit back. The moment you give them the keys you’ll be informed of mandatory apartment cleaning, carpet shampooing, and painting charges. Apparently the term «normal wear and tear» doesn’t apply, even when you leave the place in immaculate condition. And I never walked on the carpet with shoes, leaving it spotless. So don’t waste a lot of time like I did scrubbing the counters and floors. You’ll get hit with the cleaning charges anyway. And an expensive painting bill for something that probably took less than 10 minutes in paint touch ups to fix, seeing as how the holes were already spackled, and there weren’t very many.
And the moment your lease is about to be up, they will send you a lovely letter in the mail that essentially tries to bully you into signing another lease. It basically goes like this: sign a new year lease now, and your rent will only go up $ 30. Go on a month-​to-​month plan, and we will jack your rent up $ 300. Not a nice way to treat a tenant who has lived there for a year already. I had considered staying on a couple more months before I got that, but that notice forced my plans of moving to go much more quickly. I understand ridiculous month-​to-​month rent for a new tenant, but not for someone who has already been giving you business. Shows that they really don’t care about the tenants at all.
So would I recommend this place? Maybe, but probably not. As with all large companies that own apartment complexes, there’s a normal amount of incompetency. And the way they nickel and dime you for every little thing, but you never get anything in return for your own inconvenience, is quite annoying. I wouldn’t live here again, but the price was right when I moved to Simi. Now I’ve moved to a complex with much more competent management.

We have lived here for a little over a year. We had some issues when we first moved in: our parking spot actually belonged to someone else, the air conditioning had an unpleasant odor, but nothing too major. The management when we first moved in told us there was nothing they could do about the ac… we did get a parking spot. But people in the office changed and since then everything has been better. Brought up the issue of ac and it’s in the process of getting fixed. We’ve had a few small maintenance things and someone always comes the next day. I like living here (will like it even more when the ac is finished) my biggest issue is that people don’t clean up after their pets. There is dog poop everywhere.

Cassandra Cantrell
Property Director
We’ve lived at Sage Creek for many years, Cassandra is very professional with exceptional people skills. Maintenance available when we needed repairs. Cassandra very helpful and easy to talk with major issues to get resolved. Cassandra superb excellent property director.
Sincerely,
Armida Seifert

The good thing about this place is …

We’ve been living at Sagecreek since last one year.
Though we’ve never had any major issues in this quite community. I am going to list some of the problems we’ve had.:
Some fittings n fixtures are of extremely poor quality. Break or wear out easily. Especially the bathroom fittings and lights.
Also unhygienic pop-​corn ceiling in most rooms.
Parking is scarce, even if you have a 2 or 3 bedroom they give you only one carport. Guest parking is a lottery. You get a spot if you are back early from work. After 10 pm you park on the street.
Community has lot of pet owners who do not pick after their pets
Lot of families with kids… gets noisy during weekends and holidays.
Big problem with dumpster divers who throw out trash and leave a mess. I have complained few hundred times but there is no security person or staff at night.
Washer dryer in the master bedroom closet is a space stealer. Diagonal placement takes out any scope for keeping a dresser or shelf in the closet.
Cars get scratched or keyed with no apparent reason even in your designated spots.
Some of the PROs:
Rents are affordable for the area and they don’t raise them unless the market goes up drastically.
Maintenance is super responsive and quick but you need to go to the leasing office n let them know instead of simply calling.
Overall tenants are quite and keep to
drama people here.
Gym is basic but rarely occupied, great for quiet cardio workouts.
Convenience store 7 – 11 and Vons is across the street

We lived at sage creek for almost 7 years, we only moved out a few days ago because of renovations. We never really had any major issues, maintenance was always available when we needed something done, if they were unavailable they came the next day. Everything was done in a timely manner. Although the gates hardly seem to be closed we never felt unsafe. The only problem we had was our car being spray painted in the middle of the night by a bunch of kids. In the years that we’ve lived there the property slowly went down hill. Lots of dog poop, no one seems to clean up after their dogs, used needles at the main entrance gate. We also had a small issue with roaches but it was taken care of by management immediately. The hot water wasn’t all that great. It also gets a bit noisy in the summer but that’s expected with kids being at home. Overall its an ok place to live.

I do want to update that the management company called me after seeing this review and has sent me a check for the security deposit refund. Nice to know that I was being acknowledged. If only things went like that when I lived there.

The one star is only for how helpful Rachel and Monica in the office are… when you can get ahold of them that is.
I’ve lived at Sage Creek since May 2014, and I’ve had nothing but problems since then.
1. My apartment’s washer and dryer is located in the master bedroom’s closet. I specifically asked when I was being shown the model if the unit I was applying for had this feature after seeing a complaint about it in a previous review, and was told no. I found out later the woman showing me the model apartment was filling in for someone else, and didn’t know anything essentially.
2. The parking spot I was initially assigned turned out to be someone else’s parking spot. It took a week for them to get me a new spot, and the same thing happened again. I was then told to just use guest parking until they were able to find an empty spot for me. The reason for the runaround was that apparently the previous apartment managers didn’t keep parking records. This was in early June. It’s now almost October, and still no assigned parking spot. I’ve left messages with the office that have gone unanswered, and ⁹⁄₁₀ times I physically go to the leasing office there is no one inside and the door is locked. I’ve waited upwards of half an hour in front of the office and no one ever shows up. More on that later.
3. Maintenance is impossible to get ahold of as well. You can put a request in online for someone to come look at whatever you need, but they’ll never get back to you. I tried calling the after hours maintenance line as well when my fridge stopped working. They said they would send someone out as soon as they can, and I never heard anything back from them. My fridge was out for 2.5 days, and the only way I got anyone to come take a look at it was by calling the office (where I was sent to voice mail AGAIN) and left a heated message. Magically, I got a call not an hour later saying maintenance would be in the apartment within the next two hours to fix my fridge. When I came home I was ecstatic to see my fridge was fixed, however the gentleman had left my fridge out from the wall, so I had to push it back in myself, and he had set my AC to 72 degrees and left it running for who knows how long. Cue another complaint left in a message on the office voice mail. Never heard back from them about this incident.
4. Do not ever expect anyone to be in the office. Do not expect your phone calls to ever get answered. I have called the office a handful of times since moving in, and I have reached a live person twice. That’s it. Every other time I have been sent to voicemail, and my calls never returned. I’ve walked down to the office to try to speak to someone in person about my concerns, and 90% of the time I am left outside waiting because there is no one inside. Email doesn’t work either, I’ve had those mostly ignored too.
It’s very frustrating, because the apartment itself is actually really nice (aside from my washer and dryer in my closet), the grounds are well maintained, I rarely hear my neighbors, and generally the tenants themselves are really nice. Rachel and Monica in the office are sincerely nice and helpful people, just impossible to get ahold of. It also seems like there are not enough people in the office itself. When I first came in to ask about seeing apartments there were two ladies in the office, one to take questions for potential tenants and one in the back for current resident concerns.
We will see if anything changes in the future, but as for now I am counting down the days until my lease is up and I can get the hell out of here.

Where do I start!!! We were mislead from the beginning… we were told that there was plenty of guest parking… however we weren’t told it was all in one location ALL the way at the other end of the complex, not spread out throughout the complex. Then try to get someone at the office, it’s impossible… they take 2 – 3 hour lunches it seems, they NEVER answer the phone and when you walk over there they’re either not there or doing nothing that should stop them from answering the phones! The office people all seem lost or not consistent with their rules.
In the summer you will find roaches on the property and in our case some came into our unit in kitchen area and bathroom. Thank god for winter they went into hibernation for the moment! They did spray and it helped but one would sneak in here and there. Central air broke down on us like 3 different times and even when we had the thermostat at 50 degrees… it still felt like 70!!!
In our case, the people before us must’ve smoked inside the house and the nicotine would appear through the paint no matter how many times we wiped it off… they need to use Killz or better materials to do their re-​paints.
I’m sure there are better places than this in Simi… I wish we would’ve gone and viewed the property more before signing a lease… we were not happy here, thank god we moved far away as soon as we could from Simi as this place left us with a very bad experience.

This is the worst apartment community I have ever lived in. Lots of drugs and teenagers who cause trouble. The apartment «community» is getting an apparent «upgrade», however all upgrades are so cheaply done that things begin to fall apart in a matter of months. This is not a safe place if you have children. I am leaving this hell hole!

In the last 5 years this place has gone from a nice, clean complex to a total crap hole. Each property manager gets worse and worse. They put gates up and the locks were promptly broken and never replaced. Garages get broken into all the time and stuff gets stolen. When you complain to management, they simply shrug and say «Well you aren’t supposed to have anything except a car in there anyway.» They do not enforce the leasing agreements, specifically drug use and restricted breeds of dogs. There is absolutely NO regard for the safety and security of their tenants. The police are at least once a week, and those are only the times that I SEE them here. Stay away from this place. Unless you are a drug-​using teenager or a thief you will hate it.