Best option for Del Taco in Simi. Have always had a great customer experience with their employees and Ill travel the extra distance for this branch despite living closer to the Cochran branch. Today they forgot to put a chicken chipotle roller in my bag through the drive though. After I ate I realized it wasn’t there and went back in. Right when they saw me they knew and called out for the value menu treat. Was walking back to the car in 60 seconds. Ill be back…
Celia C.
Tu valoración: 1 Simi Valley, CA
Went to this location for the first time last week. My daughter went in alone to ask for small fries. When I come in she had a soda and tells me she asked for fries and the cashier gave her a cup. I ask the cashier what my daughter asked for and she tells me a small sprite. I said no she wanted fries. She proceeds to reach over the counter, yank the drink from her, and throw it away. She goes to get the fries and throws them on the counter. I was livid by then. I tell her that was extremely rude and she could’ve asked if I wanted to pay for the fries since she already had soda in the cup. We got into an argument, I told her off, and proceed to leave. I come back and ask for the corporate number and she tells me it’s on the receipt. Hello, you never gave me one. Then she prints it and shoves it to me. I ask for her name and she walks off. Another employee gave me her name which is Amy. I’ve been calling corporate since that day and no one has been cordial enough to call me back. Never going back again!
Brian C.
Tu valoración: 2 Los Angeles, CA
Not a pleasant customer service experience — after ordering food in the drive through I decided I wanted some ranch dressing and pulled into the parking lot to go inside. Upon asking for the ranch I was told that they charge 40 cents, and while I think this is ridiculous I really wanted the ranch so I agreed. When the gentleman started to bring the ranch it was just a very small container that they squirted the ranch into and this made me decide it simply wasn’t worth it, not because I’m cheap but more out of principle. I asked for my money back and the girl behind the counter gave me such an attitude and basically threw the money in my hand. I would have only rated them as a single star but the guy that initially helped me was actually nice.
Shayla F.
Tu valoración: 2 Simi Valley, CA
Never had any complaints with this location until tonight. The burrito we both ordered were cold, there were chunks of beans clumped together in balls and the cheese wasn’t even melted. I had to microwave the food myself.
Mike L.
Tu valoración: 2 Simi Valley, CA
They were very rude I walked in and stood there for 5 min before anyone came to take my order. I just wanted to order some French fries and a drink. It looked like they didn’t have any fresh fries made and seemed like a hassle for them to do there job and make some fresh French fries. Not the best experience.
John S.
Tu valoración: 5 Chatsworth, CA
The drive through is fast. The chicken tacos are sitdown restaurant worthy. The chicken chipotle ranch ultimate burrito, or whatever its called, is tasty. The service is accurate, I’ve not had an order that did not err in my favor(got a free taco one time or another!). Everyone smiles, and the restaurant is clean. I’ll be visiting again, that’s for sure.
Teresa S.
Tu valoración: 2 Moorpark, CA
Not the worst place I’ve ever been to, but Certainly not the best. I don’t really care much for del taco in general, but my husband had a hankering. we went through the drive through, but from the window the place looked clean. The employees were very nice and checked our order when giving us the food, so that was nice. The food, however, was just so bad. Some of my chips tasted days old and others like paper. They were so greasy and under cooked that you could fold them in half without them breaking. There was also some type of pencil looking mark on one of them. I got the cheeseburger which was fine considering it is a Mexican restaurant. My husbands bean and cheese burrito had old dried beans stuck to the outside of the burrito. Very unappetizing, and we ended up tossing most of our lunch. Unsatisfying and not worth trying to save a few bucks.
L C.
Tu valoración: 5 Moorpark, CA
I discovered the art of fries and nacho cheese one night after drinking heavily and it’s been my favorite drunk treat ever since. This is my go-to del taco. The fries are always soft with a slight crispness and perfect. They also have great customer service. Everyone at this location is on point.
R C.
Tu valoración: 1 Simi Valley, CA
Worst Del taco ever!!! I’ve been to this place a few different times and every time they get the order wrong. Nothing more irritating then coming home and about to eat and realize that once again they got the dang order wrong. Either they need to retrain these people or clean house and get better employees.
Justin N.
Tu valoración: 2 Camarillo, CA
The food gave my coworker diarrhea so bad he had to go home so bonus star for that. The parking lot is terrible and I would prefer to hear the N-word less in a Del Taco. The food is cheap and okay and gives you the poops.
Imnota C.
Tu valoración: 5 Simi Valley, CA
I love Del Taco and this one is outstanding. The restaurant provides great food, a clean facility, prompt service and it’s very accessible from the freeway.
Scott B.
Tu valoración: 2 Canyon Country, CA
It was a Friday afternoon. I had left work, and trekked over to the other side of Simi Valley to visit the comic shop. After pulling my file, I realized I had some time to kill before my next scheduled event. I realized that I could finally complete my dream of visiting every single Del Taco in the city of Simi Valley. Small dreams tend to get fulfilled far easier than the big ones. I put my comics in my trunk, and I drove over. Even though the parking lot was nearly empty, it was still quite cramped. Tiny tiny spots, and the drive through lane goes right down the middle of the parking lot. Thankfully, doubleparker wasn’t there at the moment. I found a bank of spots that were empty, and parked my car in the middle of three vacant openings. I then walked over to the front doors and entered the ‘House’ Del Taco. The place was fairly empty. A businessman was doing some paperwork while eating a burrito, and a younger man was talking on the phone, completing the survey on the back of a receipt in hopes of getting a free food item. I was quickly greeted and questioned about my food desires. I know the Del Taco menu. But for some reason, I always look up and wonder what I want when I hear that question. I looked deep inside, and I asked my innermost fiber and being what it really wanted, to which it replied ‘I think I’d like some Nachos.” So I ordered the Macho Nachos with chicken. I’ve had them before at other Del Taco’s, and they’re usually quite tasty. Brooke nodded, and rang up my order on the cash register. The total came up to just under five dollars. With a swipe of my debit card, I was away with a register and a number. I meandered around a bit, waiting for the number to be announced. Figuring the place was empty, and my food would be out momentarily. Momentarily later, my number was announced, and a tray of Nachos was placed on the counter. I picked it up, and took it outside to their small outside patio to enjoy. On the way out in picked up some napkins and a fork, as I have learned the inner chips are quite covered in ‘stuff’ and not easily removed if one wishes to keep their hands relatively clean. I sat down outside in the evening air, and ate my nachos, and they were as good as I have come to expect from Del Taco. After completing, I threw the trash away, and returned to my car. Backing out I nearly crashed into somebody going through the drive through lane. So, in conclusion, this Del Taco is pretty much as good as any other Del Taco. The food is good, the people are nice and helpful. But, the parking lot is an absolute horrid nightmare. Even on a Friday afternoon, with practically nobody there I nearly got into an accident. I’m glad I’ve completed the set, but I will never, ever, ever return to this location during the busier lunch hours.
Felipe L.
Tu valoración: 1 Oakland, CA
I called about food poisoning I had Saturday April 26th. Considering the type of food vs how my mom prepared my previous meals, I don’t doubt I was accidently served tainted beef and or chicken burrito & tacos. What’s more sickening than 4 days of diarrhea dehydration vomit and suffering? The manager that took my information, discounts my complaint as likely caused by something else by statistics from the cdc he refers to. Then he wants to know results of a clinical test… Is there reason you would want to eat here or have respect for Del Taco vs other choices?
Vanessa O.
Tu valoración: 4 Thousand Oaks, CA
Workers here are kind ! Always a clean eating area and drive through moves quickly ! The only thing I would complain about is that everytime I go through drive thru and I order fish tacos, I never get the lemon my tacos are suppose to come with ! It’s been my 3rd time. And next time I go I will check before I drive off and if not I will finally ask for my lemon ! Fish tacos do not taste the same without lemon people ! Other than that, great cheddar quesadillas and fish tacos are on point ! Delicious ! And the chicken soft tacos are heaven in my mouth and for my tastebuds.
Jeremy A.
Tu valoración: 1 Simi Valley, CA
I ordered 4 soft tacos, small fries, a medium coke and a small strawberry lemonade today at lunch. I asked for mild sauce. My order didn’t end up that way when I left. I got 3 tacos, medium fries, hot sauce, medium coke and a small strawberry lemonade. Del Taco is letting me down.
Frank W.
Tu valoración: 1 Valencia, CA
We came here on the evening of Thanksgiving Day since this place was one of the few places open. The staff was nice. But the food was bad, the steak inside my burrito was extreme dry, pretty much like beef jerky. This place is usually clean when I’m here for lunch, but this time there were flies every where, especially near the soda machine. One fly even got into our drink. About 30 minutes after eating, our stomach got very sick!
Rae S.
Tu valoración: 2 Los Angeles, CA
Very convenient location off First and the 118. There is no other fast food located near by this spot if you need to grab a quick bite to eat. Fast, friendly service. Clean location inside and out. This place always saves my life when I’m heading to work early and need some food.
Joseph S.
Tu valoración: 4 Simi Valley, CA
Come here all the time for breakfast. The service is good. It could be a little better. They need another person working in the morning to help out. The cook works really hard to keep up. The staff is always very friendly. The service is far superior to the other fast food Taco place. Please hire another person to Start around 7:00 am M-F so we can get our food in a timely manner.
Caitlin C.
Tu valoración: 4 Nashville, TN
OKAYOKAY before you all go and give me a hard time about this, give me a chance to explain myself! Yes, many of the stories over the years about Del Taco have been frightening and disgusting… but OHMYGOD there is nothing like stopping off for this junk when your drunk. I’ve only been to Del Taco 3 times in my entire life. The first time being once in this past December with my co-workers who were shocked I’d never eaten there before(yes the kind of people I work with are the ones who care more about my eating at Del Taco then let’s say… global warming or curing AIDS). And two times since at this location. This Del Taco is at an exit we use often in Simi and so it’s sitting there staring us in the face every time we enter or exit. It’s a new location, shiny and bright, a beacon of junk food heaven for a drunky drunk at 3am(In-n-Out certainly ain’t open anymore) So I announce to my dear sober boyfriend, «WHOOOAAANELLY head on over to the drive-thru matey!» I usually get fries and the a chicken burrito of some sort, and although I rarely finish my burrito a few bites are all I need to satisfy my terrible cravings, you can sure as heck bet I’ll scarf down the french fries in a matter of seconds. No I wouldn’t recommend eating at Del Taco ever, but damnit, it’s a 24 hour drive-thru you can count on.
Chris J.
Tu valoración: 3 Long Beach, CA
Was seeing a friend of mine in Simi Valley and I needed a sugar rush and some tacos. Since this place is right off the 118 freeway at First street, it’s super convenient. Yep, it’s another one of my Del Taco reviews. I got me a #6 with a cheery coke, dining in(cuz like Joe Pecchi says, «They always fuck you in the drive through!»). This is a newer restaurant with nice flagstone exterior and decent landscaping. The only real quirky thing with this location is the entrance and exit is only a single driveway and if you’re parking in the lot and there’s a line in the drive thru, space can get a little scarce. It’s clean, quick and cheap, just like I like my women(not!)