Caliber Collision

How can you beat the lifetime warranty and having the nicest people helping you. Great experience!

Great, honest and friendly staff. Everyone was extremely professional and courteous. They kept us up to date every step of the way and went above and beyond to make sure our car met all of our expectations. We will definitely use them again and will recommend them to everyone.

I was rear ended at a traffic light and fortunately due to the low speed there were no injuries. My car was not so lucky; there was damage to the bumper, exhaust and back up camera. I went to Caliber Collision and was greeted by an amazing staff, Stephanie is always kind and personable. Jason gave me a thorough estimate, walking me through exactly what was going to be done, what to expect with my insurance and when my car would be ready. The morning I was scheduled to bring my car in, the battery was dying. I thought it might be related to the accident, so Jason checked for any wiring that could have been draining the battery, but it was simply a dead battery. Jason took it upon himself to call the dealership to see if my battery was still under warranty! When it was discovered it was not, he got me a battery at his cost with no installation charge. The car was finished exactly when promised and looks as good as new. Caliber Collision is the gold standard in auto repair, I highly recommend them.

i recently took my car in for collision repairs. the car completed and it is looking like brand new! i constantly get text messages for my repair and reported the progress. Jason and his team are great to work with!

Thing of beauty. This business takes care of its customers. Jason is awesome and faithful to serve those that come to him. Much love and appreciation for this place of business and those that work there!

I recently had my brand new (ie 1 month old) BMW hit in a parking lot. I havent needed car body shop repairs in years and was new to the area. Caliber Collison of Simi Valley did a great job on the repairs and customer service. The estimate was quick and accurate. They recommended replacement parts instead of trying to fix things. They completed the work ahead of schedule and did a good job on the work. They also coordinated my rental with Enterprise which was great as well. It is never fun dealing with auto repairs, but Jason Gill the shop manager and all of the staff (ie Stephanie, etc.) did a great job. Kudos to the whole team.

Everybody at Caliber is so friendly, from that first call with Stephanie to the my consultation with Jerry. They made the process so quick in easy, even having to deal with my insurance company. When they didn’t have a needed part, they called around to local dealerships and my car was out of shop faster than I had anticipated. If I ever need work again, THIS is where I’m going!

The sales person and the manager blatantly lied to me that all the repairs from my accident were fixed. I had to come back three times and threaten to sue them to get them to do the work right. There were several irregularities in the bill as well. They definitely gouged my insurance on the price. I was surprised because I had a good experience with other locations in the past in Socal and so did my old boss in Texas. Terrible customer service and dishonesty is ingrained in the culture at least at the Simi Vally location. This place has serious integrity issues. Stay away.

I have had work done by Caliber before with Excellent results, but today I went in there with just a few scratches on my front bumper due to a parking lot encounter. I told them the person responsible wanted to take care of of it out of pocket, the young man helping me was just as nice as he could be and said they could most likely just buff it out. They did so at no charge! I hadn’t told him I had work done there until afterwards. He also shined up my front lights! I highly recommend them to all! Plus the young lady at the service desk was just as sweet as she could be too! Thanks Caliber!!!

We are in the automotive industry and Caliber is our go to place for any body work. We take our personal cars there and refer all of our customer’s to them as well. Jason and his staff take the time to make sure that everything is handled properly and that you are happy with the end result. They have such a professional and courteous staff. They really make you feel like a part of the family. And the quality of there works surpasses any of the other body shops in the area (and I have tried a lot of them). No one is happy when their car gets damaged, but Caliber makes sure that you can have your car back to new in no time. I would definitely recommend them to anyone.

Amazing service. I received constant updates about my car via text and received two phone calls of any changes. They finished my car in two days and went the extra mile covering things my insurance wouldn’t.
Can’t believe this is an auto body shop.

Excellent service! The office, staff and body shop are super friendly and did a great job!

Excellent quality. Excellent service. This is my second time in six months using Caliber. The first time was via AAA, who indicated this was a preferred provider. This time, I chose it myself. The two ladies who greet you do a fantastic job, very professional. Jason is extremely professional. Caliber coordinates your rental car (Enterprise) and contacts you daily with updates. Highly recommend!

This was my first time taking my vehicle here but after my experience I’m a customer for life!
All the employees I had interactions with were extremely helpful and welcoming from the moment you walk through the door. They even give you weekly updates on the progress they’ve made with your car and an estimated completion date. After the front end of my car was smashed in I had no idea what I was going to do, but Daniel from the paint department took care of it and had the paint looking seamless from the front to the back, you can’t even tell I was in a accident anymore!
My car looks and feels better than when I first took it home from the dealership, very happy with the job that was done!

I went in to talk to someone about wind damage to the side of my car which was caused by a plastic car port shade banging against the car during the recent wind.
Jerry Benavides told me to bring the car back in the afternoon to see if the damage could be buffed out rather then make a claim.
When I brought the car in I met Steven Gill, Manager. Both very customer friendly as well as the beautiful lady behind the counter.
They took my car in the back and brought it out about 10 minutes later looking like new and they did not charge me anything. The workmanship was perfect.
I went to Caliber as I did have a claim over a year ago and my insurance company suggested I go here as they have a contract with them. I was so satisfied with that repair and paint matching that this is the reason I went back.
As long as Caliber is in Simi Vally, and I do not think they will ever leave due to their excellence in workmanship and attitude, I will never take either of my cars to another facility.
Why shop around when you receive complete satisfaction at Caliber.

Awesome place. So glad we found them. Jason Gill was an outstanding service advisor and the rest of his team really came through. We had a small issue with the first repair, but they went above and beyond when I brought it back to address it. I would definitely come back here if I need work again.

Bait and switch. Sent Gildardo Benavides (but goes by «Jerry») detailed photos. Spoke on the phone and through email, very specifically describing the type of repairs needed. He agreed and quoted me a price of $ 175. Arrived to drop it off, all the sudden, he blamed his painter for being unable to do the job we had discussed. I’m a former estimator, any painter can do what Jerry and I agreed upon. At no time did his painter even go out to look at it. Jerry tried to shovel a $ 325 repair on me. Wife and I left with a wasted morning. Beware of the bait and switch with this place, especially Jerry.

Caliber Collision is fantastic!
Not only did they fix my car to look like new after an accident, they were super professional and communicative.
Jason checked in avery few days via phone call to give updates and they even had an automated text service that gave me updates. Kudos to Jason for great communication!
One of the texts even read «Update: Anne Marie your Toyota is happy here! Why? Because we are taking good care of it until it comes home.» That text made me feel like my car was with great mechanics, and a communicative staff.
In addition, Caliber Collision coordinated with the rental car company so that I didn’t have to set up any appointments for pick up or drop off. A+++

I would give ten stars if I could! These guys are the greatest! Best service I’ve ever gotten from any kind of automobile service center, hands down. They had great prices, were easy to work with, and most importantly they do GREAT work. Will be recommending this place to all my friends and family!

Wanted to get some decals off of my new car. Called around for some quotes; long story short, price and competency over the phone Caliber was the clear winner.
(1) Service — Top notch. Was told over the phone would take about ½ a day, so i prepared to work at the shop for the day. Person that helped me out walked me over to their business center, desk and wi-​fi — wow
(2) Quality — COuldnt even tell there was decals on the car before. Polished and removed stripes — excellent
(3) Speed — Probably on the outlier end, since it was a monday morning. Was quoted ½ a day took only about an hour.
In summary — friendly/​safe environment, great customer service all around, excellent quality. Ask for Eddie.
Highly recommended.