Amtrak

We are on Amtrak number 785 6:15 from fullerton to goleta on ⁹⁄₁₈ land paid an extra $ 30 per person to be in business class. Trip started by being 45 minutes late. 2 hours into the trip there was no service at all. When we asked where the value was we were told to go down to the café area to get our own drinks and snack pack. When down there they said go back up to get a snack pack. Do not pay for the business class. It’s definitely not worth it. We’re told by other passengers, though, that if you’re in «coach», you mY be standing for hours, as they regularly overbook that section. The trade-​off, it seems, is potentially no seat vs. no service. They really seem not to care about customer service at all. bTW I never complain on Unilocal.If I could leave less than 1 star I would

1.5 hours delay in Santa Barbara, broke before LA, now we have to change trains in LA if we get there tonight. Sounds like the train from hell
thanks Amtrak!
No wonder your staff is so stressed out and rude most of the time .
Why did we pass a bill for a built fast train from LA to Vegas? Oh… So Vegas can make more money from tax payers $$$. They should have spent that money trying to fix our existing infrastructure and make it better. So much for advising people to take the train and custom driving !
And don’t forget, always fly Amtrak!

Going on a train is such a great experience to take with your kids. If only they could take care of the smells form the stations prior to coming on board. But I’m not complaining too much and also if they were to add seatbelt a or something a little more precautions to ensure my kiddies are safe that would be great too.

First time on train from Chatsworth to San Diego. Make sure you find the bar. Cheers!

I took the train from Simi Vally to Fullerton by myself. The train was an hour and a half late there is not any signs telling you it is going to be late I wish there was a way to let you know. I had to call to ask if it was going to be late. When I purchased my ticket it states that they will email you to let you know if it is going to be late of not but I did not get an email.
When the train arrived there was not any seats so I had o stand for the first half of the ride.
The workers were good for the first part of the train we had a lady in our car and she was helpful they would announce over the speakers what the next stop was. But in Los Angeles they changed the workers so we did not have anyone in our car and they did not announce what the next stop was until we got there. Also because there was not any workers in our car and because the train was so full they announce over the speaker that we need to go to the front of the train to get off. They said because we the customers would not move out of the way so the conductor can open the door we had to come up to were the door was open. To me this does not make sense why would it be easier for 40 people to get out one door as opposed of one person coming through to open the door and letting the people out.
The only reason I am giving this a 2 star is because the first half of he trip was OK.