Joe’s Carpet Cleaning

Mike came to my house exactly on time. I had a chemical blue stain on my carpet which I tried to remove which caused the carpet to look bleached. Mike was very honest that he could remove the blue stain, but the bleach stain would still show. I really appreciated his honesty. I will definitely use him to clean my carpets.

I can’t believe there isn’t a review here for Joe’s Carpet Cleaning. Mike, the owner, does the work himself. I have 2 kids and 2 dogs. He has been cleaning our carpets for 6+ years. I appreciate his flexibility, timeliness and attention to detail. He clarifies exactly what I want done, arrives on time, calls ahead and does an amazing job. My previous cleaner changed the formula so I would still smell urine in the carpet after the puppy had an accident. This didn’t happen when I switched to Joe’s. I try to use Oxymagic (only found on-​line or at CVS) which neutralizes the stain and actually removes the discolor. I have also had him help get ink out of the carpet from a printer cartridge. On several occasions, the stain has lightened, but needed a second cleaning to get rid of it completely (like the black printer ink). He also cleans our dining room and living room chairs and microfiber couches. We don’t wear shoes in the house, but have light colored carpet, so any mark shows. My sister-​in-​law also uses him regularly. Highly recommend!

When Joe’s Carpet Cleaning was run by Joe himself, the service and professioalism was wonderful. In June 2011, the company transferred hands and is now run by someone else. Here is how my appointment went — I had a scheduled appointment on Dec 10, 2011. That appointment was cancelled by the company and rescheduled for Dec 17^th, 2011 at 10:30. The technician arrived at 9:55, even though I had told the person who scheduled my appointment that I would not be available. Fortunately, he returned at 10:30. When I expressed my dissatisfaction with how the company is now being run, the technician became argumentative, told me to «just not use them» and left. As an owner of my own business, I find this work ethic to be appalling and highly unprofessional. Thumbs down on Joe’s Carpet Cleaning. I will NEVER use them again and will certainly NOT RECOMMEND THEM to anyone else.