Wheaton BP

I am very disappointed. I’ve been using this shop for about 5 years. I got my brakes replaced there my oil changes and any other maintenance that was necessary but I started to feel like I was being overcharged for poor quality parts, aka. They replace my brakes and a year later they had to be replaced again and wanted to charge me full price of the brakes which was irritating because they were the ones to put the crappy breaks in in the first place and charge me full price (which was overpriced). today I went to my husbands work mechanic and was told I needed to replace my air filter and they showed it to me you would not believe how disgusting it was I was breathing in dirt and grime and dust for years this thing has definitely not been replaced in at least five years and no one had Even mentioned it to me so being a woman and not having men that are car savvy in my family I was suckered into believing my car was totally fine. It was NOT. I’ll be posting the photo so you can see for yourself. All in all I’m super disappointed and will never refer anyone to there and if I know that use this place I will just let them know that I had an awful experience and don’t trust the craftsmanship.

Super pleased with my experience with the auto shop at this BP. Now I didn’t really have my car serviced per SE, but my tire pressure light was on for a couple of days and I wanted to get it checked before getting on the road for Thanksgiving. I remembered there was an auto shop at this BP and thought I’d give it a go just to see if they could take a look. I got there at 8am just as they were opening, unbeknownst to me. They checked, said that I just needed air and sent me on my way free of charge. I’ll definitely be back. I appreciate the quick, courteous service.

There are two listings for this business, so I’m repeating my review that was over at Wheaton Manor BP.
First of all, Unilocal,stop being shady and hiding all of the great customer reviews. (If you’re considering this business, please take a minute and look through the Not Recommended reviews, which are all excellent and seem legit).
Can’t believe this place hasn’t gotten more good reviews!
I came here on the recommendation of a friend to get a used car inspected before purchase. Donnie was very friendly and straightforward over the phone and commended me on getting the car inspected ahead of buying.
He told me that the latest they could start was 4 pm; unfortunately the dealer was not ready with the car when I got there, and I called Donnie when I realized I would be late and asked if we could start at 4:15. He checked in with his inspector, and said that was fine.
I got there, left the car there and started walking to the bank when I got a phone call from either Donnie or the inspector (Daniel, maybe?) saying that there were a few things that they wanted to discuss with me before inspecting the car. The prices were clearly posted and seemed in line with what I’ve paid before.
Walked back, and the inspector told me he drove the car around and there was rattling, and it was clear the wheel bearings were off. He thought that the car had been in a front end impact without being fixed properly and that I should not buy the car. He said he could do the inspection if I still planned on buying it, but he would recommend that I don’t get involved with the car.
I asked him how much I owed, and he said nothing. So for free, they saved me from spending thousands of dollars on a messed up car. I plan on getting any other car I buy inspected there (as long as it’s a reasonable distance from the dealership) and doing my future repairs/​maintenance there even if it’s a little ways from my house. Great service, super honest people, reasonable prices.

This is the first review that I’ve written on Unilocal for an establishment that wasn’t a restaurant. This place TOTALLY deserves it though. From the moment I dropped my car off on Sunday night, to the time I picked it up tonight, these guys have been nothing but honest and friendly, two characteristics which aren’t often synonymous with auto-​shop.
First of all, the fact that you can drop off and pick up any time between 6 AM and 10 PM any day of the week is AWESOME. The main mechanic (and he might even be the owner? I’m not to sure about that) is SUPER friendly and straightforward. The few phone conversations we had were very good. He was very clear and straightforward about what needed to be done and the costs. He was also willing to have his mechanic work overtime to get in done if I needed it in a hurry (which I didn’t).
So check this place out. It’s small and unassuming, but the customer service is fantastic and they are good at what they do. I will definitely be returning there the next time my car needs work.