Techxel Computer Services

DON’T use this company TECHEXL. I had a HP laptop repaired last tear 2011 that needed a new charging port. The repair went well and even the cost was acceptable (75.00) parts and labor. What happened next was, the part went bad by the 31^st day, that’s when I discovered that the warranty was only for 30 days, and that they wanted to charge me a second time for the same repair. So I didn’t get that repaired Because of the age of the Laptop so I brought a reconditioned Mac Book Pro. The charging port was going bad on this one as well, so I decided to give this company another try after all I try to give back to the neighborhood so I left my Mac Book Pro at the repair place back in Jan./Feb. 2012 all I wanted them to fix was the charging port. After leaving the Mac. with them. I have spoken with them only ounce back in Mar./April At that time they were very apologetic for not getting back with me and also said that they didn’t order the part yet at that time I authorized them to go ahead with the repair. As of this date they have not fixed the Mac Book yet. After I waited the two weeks I still have not heard from TECHEXL. At this point it has been over 6months I have been leaving messages on their answering machine every week and no one has returned my call. SO DON’T USE THIS COMPANY!!!

Do not ever bring your computers here to get them repaired! I left 2 laptops for repair and 2 months later nothing was accomplished. During that time they lost them and no one could find them. After week they found them and would start the repair. A week later they called and said no one ordered parts yet. Tired of the ridiculous service I came to pick up the computers. Guess what? They can’t find them again! Call me back and said they found them again. I go to pick up yet again and they can’t find the computer bag or AC adapters! They run around for 30 mins and finally find them in a drawer. If I could give zero or negative ratings I would. These guys are incompetent fools! By the way, they never even fixed my computers.