Silver Spring Towers

I’ve lived here for a year and I love it. I don’t have a car, and there are plenty of places to walk to nearby. There is bike storage in the garage.
Whenever I’ve had a maintenance issue, they are prompt in getting it fixed and do a good job in fixing it. They also clean up after, and many times I can’t ever tell that they were there except that the problem is gone. I typically get a follow-​up call asking if it was completed and if they cleaned up afterwards.
The staff are friendly and attentive. The apartment is also a great value for what you get here. There is rooftop pool and deck with lots of nice outdoor furniture and a couple of grills. There is a room that you can reserve to have parties, and a gym. The grounds are well-​kept.
Someone said that it is noisy. I am on a low floor can hear a lot of stuff on the street sometimes, more than I can hear it when I’m actually on the street. I think that is the nature of sound, and not necessarily an issue with the apartment. When my window is closed, it’s not much of a problem. But as for noise in the apartment, I hardly ever hear my neighbors unless they’re doing something loud like hanging something on the wall. Sometimes you can hear people in the hallway if they’re being loud while passing by, but I think that’s to be expected.
With the location, the service, and the value, I find it hard to see myself moving anywhere else anytime soon.

Disclaimer: I have posted this identical review on a few different sites — I mean every word so I didn’t want to have to re-​write my review multiple times, lol!
I have lived here since May, 2014 and love it! Overall, this place is a really good value for the money. Look at a map — you are really, really close to a lot of cool stuff in Silver Spring. And having a Safeway across the street is super convenient. Is it the newest and fanciest building in the area? No. But it is pretty darn nice and with the amenities (utilities included in the rent, door staff, fitness center, community room and pool/​outdoor deck) it is nice! And my one bedroom, with 2 cats and a parking space runs a lot less than what the newer buildings are charging.
Maintenance: Awesome!!! First of all, I have had two minor issues since I moved in (slow drains in kitchen and bathroom) — hey, to be expected. But in each case, maintenance was there to fix it within 24 hours. AND, no mess… gotta love that — very competent maintenance crew who gets the job done correctly the first time. I was super happy about that. Also, management will reach out to you the next day to verify work was completed to your satisfaction. I really love that.
Service: Each of the two buildings has 24 hour door staff. I can’t speak for the Thayer side, but the door staff on Easley do a great job of remembering people. I have to give kudos to Pablo on the Easley side — when I first moved in I made a joke about having to hide my constant mail order shoe purchases from my husband — it was a joke, but Pablo took the extra effort and when the next package was delivered, he sent me an email rather than calling to let me know I had a package. Its a small thing — but if I my comment had been serious, he would have been a life saver! What I most appreciated was his attention to detail. Same goes for the staff on Sunday. When I go to get my paper the staff at the desk always knows its me and grab my Sunday Post for me — and this happened pretty quickly. Also, Neyda in the leasing office is pretty fabulous. In fact, I don’t have anything but great things to say about all staff I have encountered here. It really is a professionally run building. And management and staff are really good about communicating with the tenants.
My husband and I are in a one bedroom. Very spacious and I do appreciate that we are not completely on top of each other! And best of all, no bugs. Not a one… very pleased about that (when you rent, it is always a concern, lol!) I have seen some reviews mentioning noise. I have not had an issue with that. I have not been bothered by noisy neighbors. You can hear tv’s etc if you are in the hall, but I don’t hear my neighbors when I am in my unit. We will definitely be renewing next May. May even look to upgrade to a two bedroom on a higher floor.
Only drawback, which nothing can be done about, is the garage. Like any garage in an urban setting, space is pretty tight. But I am managing! Parking isn’t free, but the monthly rate is VERY reasonable. No complaints.
Seriously, check this place out. It is a great value and I am so very happy to have moved here.

Everything about this place is fine, except one thing. The maintenance is great, the management and staff are very friendly and professional. The rooms aren’t fancy, but they get the job done (gas burners, good water pressure, plenty of space, big windows).
But…
This is BY FAR the loudest place I’ve ever lived. My windows (Thayer side) face south, and I hear everything. From the construction across the street to the 3 different buses that stop below our windows. Even if someone is speaking at normal volume on the sidewalk, it sounds like they’re in my room (must be some crazy acoustic trickery going on out there).
It’s enough to drive a man insane, which is too bad because the apartment is great otherwise.

I’ve lived here almost three years and am generally very happy with the place. I’ve had no problems with maintenance being slow. There was a leak once from another floor and they responded almost immediately even though it was way after hours. They’ve also been good the few times we had to call about little things.
We have huge windows, a gas stove, and a dishwasher. There’s a separate thermosts for the living room vs. the bedroom, which is nice for energy saving and if you have guests. Electric, gas, and water are included in the rent. It’s not cheap, but we found it to be the best value in downtown Silver Spring when we were looking. (Rates have gone up, but I imagine they have elsewhere as well.) The lobby was recently renovated and looks great. There’s a rooftop pool, a fitness center, and new free DVD rentals each month. There’s a first floor community room with free wi-​fi for residents, which can be reserved for parties/​events.
We’ve had few problems with sound and the management was very responsive the one or two times we had to complain about a loud neighbor. It’s an apartment and is not by any means totally soundproof, but I don’t think the walls or windows are particularly thin. We mostly only hear people when they’re in the hallway and sometimes hear particularly loud noises outside. Overall, the staff is very friendly and accommodating in our experience.
The location is great. There’s a Safeway across the street and lots of restaurants from many countries are within waking distance (and plenty of American ones, too). Most of them are reasonably priced. There’s a small used book store, a sadly going-​out-​of business Borders, clothing and shoe stores, banks, two movie theaters (AFI and a Regal Majestic with an IMAX), an elementary school, a library, car rental places, several coffee shops, a couple of bars, and other stores are all within a few blocks. There’s a mural of world refugees outside Kefa Café a couple blocks away, and a fountain kids play in in the downtown area a few blocks away. There’s a new outdoor skating rink a couple blocks away, too, and soon there will be a brand new library about a block away. An entertainment venue — the Filmore — is opening in Sept. 2011 a few blocks away. Every Saturday there’s a farmer’s market and Fenton Street Market (crafts and often music) outside of the new Civic Center, that’s also just a few blocks away in downtown Silver Spring.
It’s also not far from Sligo Creek park. There’s also an 8.5 mile bike route nearby that goes all the way to Union Station (some on road, some off — eventually it will be entirely or almost entirely off-​road), called the Metropolitan Branch trail.
Generally, I think the area’s quite safe. There have been some instances of property crime even in the building, especially a month or two ago. But, it’s a very large complex, so it’s a very small percent chance one would be affected, and they seem to take reasonable security measures such as installing key fobs and warning people to lock deadbolts.
We did a lot of research on other options both of neighborhoods in metro DC (including living in in two) and looking at and researching other apartments before choosing this one, and we have been very happy with the choice we made.

They have really spruced the place up since I moved in. But they keep trying to raise the rent. The head manager is an ass, and talks very wrongly to tenants. The building charges too much for too little space. The manager lied to me when he told me that their windows block out sound very well. I hear everything even though I’m on the 16^th floor. My former neighbor smoked weed and it took the management way too long to act. Even though several tenants complained. Maintenance will only see you if they deem it an emergency. Mold on ac has been found several times and the front desk person only reported it once i really started complaining.