Five Guys Burgers and Fries

There is a location in Laurel on route 1, one by Fuddruckers in Columbia, one in Potomac, and one in Germantown. Along with the location on Tech Road, that is just Marlyand. I’ve also eaten at one in downtown DC. Five guys is good because they fry their patties on a hot griddle, and you can get just what you want on your burger or hot dog. My typical order is a Little Bacon Cheeseburger with lettuce, mayo, raw onion, relish, mustard, and ketchup. I like the array of condiments they have, and appreciate that I am getting a quality hammburger. Arriving wrapped in foil with all my choices, it is always juicy and delicious, and messy. I know that when I am going here it is for an indulgent treat. The fries I wish were another way — thick cut stiff steak style, but Zagat and the Post and many a reviewer laud the brown and often burnt or limp potato sticks as the best. I look forward to the next time I can return, because they are known for their milkshakes as well.

Typical 5 Guys. Never seen them with a long line, I like that because the wait is short.

Food here is always great no complaints in that department. However the service is really slow. I come in this location a lot and it doesn’t seem to matter if I’m the only one in line or if there’s a huge line it’s always at least a 20 minute wait

They always «forget» to add bacon to my burgers or hot dogs when i specifically order them. The fact that it happens every time I go there makes me wonder if its intentional…

I had a hankering for a cheesbuger and everyone says Five Guys makes a great burger. The burger was AWESOME! I got the works. Someone should have warned me about the fries though. I wasn’t ready! [[in my Kevin Hart voice]]. Sorry but that was too much grease for me. While I appreciate the super fresh potatoes, I’m not a major greasy fries fan. The paper bag was transparent!!! On the flipside, the staff was super sweet and totally upbeat. I wanted to hang out for hours with them. Great team at that eatery.

Five guys makes pretty good burgers but for almost 6 bucks for a single patty «little burger,» they should be called 5 Plus. The burger was well prepared but with a wait time of 20 minutes and only 2 people ahead of me… kind of slow service. The staff seemed happy but a bit distracted in the kitchen. There needs to be more focus in making the burgers, maube have a couple already cooked to get ahead of the crowds. It’s fresh… just a bit of a wait. I’ve been to other five guys and this one is more on the turtle tracks

I, along with at least five other customers, were waiting in line rather patiently as an older employee tried to figure out how to work the register and take everyone’s orders. After a few minutes of us standing around, a much younger employee stopped mopping the floors, opened up another register, and gladly took our orders to keep the line moving.
As we sat waiting for our food, the younger employee finished at the register and went back to mopping the floors without complaint. But then, my girlfriend and I watched in disbelief as the older employee walked up to the younger employee — in the middle of the restaurant, and within earshot of us and at least one other customer — and proceeded to berate the younger employee simply for stopping his janitorial work to come take care of customers.
I guess the older employee didn’t like the fact that he looked like a fool at the register, struggling with one order as the younger employee cleared four in the same amount of time. I hope that younger employee gets paid more than him, because he clearly does more work, complains less, and has a better attitude.
EDIT 2÷15÷2015
I haven’t revisited this location, so I can’t justify an update review or rating. But I would like to note that after posting this review, I was contacted by their district manager who made it clear to me that they had taken notice of my complaint, and acted accordingly on it. I appreciate their promptness and professionalism in dealing with this matter, and I wish this location the best. I still love Five Guys… I just visit a different location!

Food is five guys decent. Not great, but better than other fast food joints. However this store hasn’t had pickles twice in the past two weeks. How does a burger joint go without pickles for two weeks (as they indicated when I arrived to pickup my web order and they didn’t have pickles, the same issue they had two weeks prior)? Order more pickles. Go to costco to get pickles. Do anything other than tell your customers you don’t have pickles when they arrive to pick up a web order that INCLUDED PICKLES! Seriously.

I see you’re here to check out whether this Five Guys location is worth attending. Let me save you some trouble, friend. Yes, they do sell Five Guys burgers here– which is literally the only thing about this place that matters. This location could be run by a small platoon of Adolph Hitler clones and I would still cheerfully attend in order to acquire that tin-​foil wrapped brick of pure American adultery on a bun.
Some of these other reviewers have given pretty bad accounts of their experience at Five Guys, which is blasphemous and ignorant. If they received their Five Guys burger at any point during their experience there, then nothing else is important at all. If I had an airplane crash into my groin while standing at the register and one of the cooks set me on fire while hurling racial insults, I would still give this place five stars as long as I got a bite of that cheesy, meaty, greasy cow corpse.
The only reason I’m giving four stars is because putting my delicious burger at the bottom of a bag filled to the brim with boiling hot fries is f***ing cruelty. They do it every time and I swear they are laughing at me with their eyes when they tell me to «have a nice day». How can I have a nice day with third degree burns up to my elbow from trying to rescue my tasty burger from the depths of a sweltering volcano of french fries? Getting my burger out of that bag is like trying to fist a meteor.
Otherwise, ignore all reviews with less stars than mine. You will hand them money upon arrival, and in exchange, they will eventually hand you the meaning of life on a sesame seed bun. Does it really matter how long it takes or how many crappy french fries came with it? The only purpose of french fries is to provide a short break for oxygen in-​between choking down bites of my amazing burger.
Five Guys, if you could please work on putting the burger at the TOP of the bag, that would be beautiful. Or don’t. I’m definitely going to hand you my money either way. My body built 80% of it’s proteins using materials it got from your burgers. I am 80% Five Guys burgers. Literally.
I wrote this review while eating my burger and standing in line to get another burger. If you aren’t behind me in line after reading this, then you clearly didn’t want a burger that badly and you should go make a PBJ sandwich and stay out of my life.

Can order online. Just good burgers. Like Micky D’s when they first started, SIMPLE MENU, only way better ingreadients.

If you are a burger person, this is probably the best burger chain I know. Burgers are always juicy and messy as heck. Portions for the fries are linebackers and weightlifters — the «little» size is more than enough for two. Note — if you order a burger, it comes with two patties. That with a couple fries will fill. you. up. If you want a single patty, order the «little» burgers. Hot dogs, grilled cheese, blt, and a veggie sandwich (!!!) are also on the menu, but if you’re not going to Five Guys for the burgers then you’re kinda messed up. If you eat in, they have endless peanuts you can crack to burn off any extra energy you may have. The wait for your order may be along the 10 minute mark. But they’re not pulling out frozen hockey pucks. They’re actually hand-​making your burgers. And it’s worth it. My only gripe, which is really more of a personal preference, is that they do not sell shakes. A burger and fries is just *begging* to be gobbled down with a shake! But I can get my shakes elsewhere. Great burgers and fries. Recommended.

Amazing staff, and food. The cheeseburger tasted like heaven on a bun. The fries were amazing, too. The cashiers were great! The hygiene was great, I didn’t see any leftover food on the tables, and the bathroom was as clean as my home bathroom.

I rarely eat here but my fiancé loves them! The portion of «small» fries is a whole paper bag and their jr burger is almost as big as a big mac.

Built me a full on giant burger. Loads of goodies. But I was very disappointed with the amount of fries. Most five guys places will load up the bag with way extra fries. This place simply filled the cup. That’s fine and all but when they started out giving bags flowing with fries, it just makes them lose their reputation.

Ive been to many five guys including ones in new york and philly this is by far the most disappointed location yet, wanted to order a large fries extra crispy and was told they couldn’t do it when every other store can, so i said fine only to see that they pre-​cook the fries and just pop them back into the deep frier when a customer orders, I RECEIVED SOGGY FRIES!!! McD’s makes better fries then this…

Great burgers and fries, but I’m giving 3 stars because they gave two military guys their order before mine and I ordered first. What the hell is that about?
Also 3 stars because Five Guys doesn’t have combo meals and when you ask for ketchup on the burgers, they never put it on.

Came here for years and always got burgers and thought ehh… today I got the bacon cheese hotdog and I’m fighting the urge to go and get another one!

Well, it’s a Five Guys. They get the job done fairly quickly and the food is okay but not spectacular.
I really don’t like the pervading smell of grease in all Five Guys. At least I don’t carry it away with me on my body as seems to happen with Eau d’ Subway.
Last time I went here it was something like 95 degrees inside, so I’m guessing the AC wasn’t working. Hopefully it was fixed quickly.
I’m not sure how I can be the Duchess of this place. I really don’t go very often.

Every time a stop at a Five Guys, I want t love it. Their signs would suggest that everyone else does (at least up to 2010). Unfortunately, I end up leaving unsatisfied.
The larger burger chains are not really comparable, because the food is so highly processed, I am not sure it’s still meat. Five Guys serves the basics and for the most part does it reasonably well, but never great.
This time my son’s burger was tasted like it laid in fat for a while, though I know it didn’t. The fries are good, my favorite, but well made.
The chain is expensive. Two people, burgers, drinks and Fries and you are over $ 20.00. For that price range, I expect a really great burger, and I have never had one at any Five Guys.
In DC and in many other cities, there are local burgers joints and chains (in and out, z-​burger) that blow Five Guys away.
Maybe in 2006 Five Guys was a great burger place, but today, the competition has stepped it up and surpassed them.

Oh. My. GOODNESS.
I went a few nights ago (around 8pm, when my usual meat cravings start) and ordered a simple cheeseburger with grilled onions, mayo, lettuce, and tomato… now I’m addicted. Seriously. I dreamt about it last night.
I live 3 miles away. There goes my diet.
The meat was perfectly cooked, with enough juice that it satisfied instead of grossing me out. Only downside is that it’s VERY loud, so you have to yell your order.
Minor setback… I’ll yell my order across the parking lot if I have to.
I’d stay away from the fries though. A starchy unsatisfying mess that was overcooked on the outside and barely cooked in the middle. Five Guys is known for their fries, but this location did NOT deliver. However, I couldn’t care less about the fries because I’m focusing on that juicy burger.
Maybe it was an off night. Maybe I’m not partial to steak fries.
Bottom line… I’ll find ways to sneak this into my diet. If it means an extra hour on the elliptical (yeah, elliptical, treadmills are for pansies) then so be it :)

This is a good place to go if you’re feeling hungry. This is also one of those places that you’ll feel guilty about eating at the rest of the day.
Five Guys is a cheap burger joint that offers a lot of food for a little money. They offer hamburgers and cheeseburgers that are stacked two patties high. They now offer a small hamburger and cheeseburger which I’m assuming is only one patty. There are plenty of toppings to choose from when you’re building your burger including (but not limited to): ketchup, mayo, bbq sauce, hot sauce, tomatoes, onions, grilled onions, lettuce, jalapenos, bacon, pickles, etc. The fries come in huge portions. They’re supposed to be served in a tall 8−10-oz cup, but they put the cup in a bag with your burger and throw the fries in over everything. This is good because you get way more fries than your bargained for (and can usually split with another person) and bad because you have to dig through them all to get to your burger which gets you really greasy.
They also serve old fashioned malt vinegar for fries and peanuts by the bulk while you’re waiting for your burger.
The lunch rush at this Silver Spring location is manageable because the employees work quickly. You usually get to eat your order within 10 minutes of walking in the door.
Three stars just because it’s not my favorite place for lunch, it makes me feel guilty, and I’ve had better burgers.