Enterprise Rent-A-Car

My BMW broke down so I took it in to the BMW of silver spring. While there, they recommend the Enterprise literally next door so I could have something to drive while getting my car repaired. I was attended to by Shawn Atupem, a exceptionally dressed young man. He didn’t have the convertible that I wanted but it was an hour before closing so I didn’t press it. Shawn was quite knowledgeable about the cars he had available and recommended a Chevy Cruze to me. Great car by the way!!! Amazing gas mileage including a USB port to play music. Shawn showed me around the car, including the auto start. Insurance or car protection was offered to me and I took it. Shawn didn’t pressure me and he actually showed me why the logic of my initial thought to turn down the car protection was faulty. Such a professional and an amazing guy. I heard he got promoted though. However… nothing to fear! When I took the car back… I was met by Evan Kurinsky. A very patient man. I was in the middle of handing bmw, my tow truck driver, and Enterprise all in the same breath. Evan is a great guy and certainly made enterprise the easiest to handle. I was in there for less than five minutes. Although there is a much closer Enterprise where I live in Bethesda, I will be giving all my future business to this location. You rock Evan Kurinsky. P. S. I forgot to add. no pressure about getting the car back. I like that.

Evan is great. Went above and beyond to get me and others waiting all set to go ASAP!

Staff is curt, needs customer service lessons, but manager is better and more helpful