Doubletree By Hilton – Silver Spring

If you are planning a trip to Silver Spring and want to enjoy the benefits of staying at a Doubletree hotel, be sure to not stay on the eighth floor as it is directly beneath the fitness/​gym. I was forced to occupy room 830 as I required a wheelchair accessible room. I was not told that the gym was open 24 hours and thus we were awoken at 1:30 a.m. to the sounds of barbells being dropped on the floor and running on the treadmill. On Saturday morning, the fitness nuts started training at 4:30 a.m. and continued on until we finally gave up and went down for breakfast.

Stayed at hundreds of Hilton properties worldwide as a diamond member. This location is due for a refresh in its rooms and hallways but staff is very good and location excellent.

Disappointment does not even begin to describe my feelings about this hotel. Not only did it disregard my reservations completely but the room was so humid I found it difficult to breath. None of my issues were handled in a timely matter. The staff was friendly but I was highly disappointed in the rooms and the availability.

Coletta was very pleasant during check in and then confirmed quality of room after checkin. Teo restaurants one italian the other american. Nice quick effecient meals for the busy traveler.

This hotel should be ashamed of themselves. Hosting a Sweet 16 party on the 2^nd floor ballroom until midnight with walls that have no sound insolation. Night manager said there was nothing he could do as the hotel was full. He said he would ask the DJ to please turn down the bass. My young children were awake in our 4^th floor room with music echoing and the floor vibrating. Awful consideration for guests and I will never stay at this hotel again. It’s incredibly loud. Our complaints were not the first that this hotel has received over time. (We returned to the front desk the next day and were comped for the night and breakfast. Appreciate the appropriate steps taken but will not choose to stay here again).

What a sh** show this place is. First off, booked through Groupon since they had a deal. I have done this several times in the past and have never had an issue until now. First the Assistant Manager tries telling me he has no record of our reservation and insists it must be at another hotel and that I’m lost. Um, I have the email with the friggen address and the confirmation so No, check again. After another 10 minutes of arguing and showing him my records, he locates the reservation claiming «it just popped up». He then tells me it’s under the incorrect name. It wasn’t, it was under my first initial and last name, which we had already argued over. He then tells me I need to call Groupon to have them change the name. Whatever man, you’ve been paid, give me a key. We had traveled all day and I was over it at this point. We get to our room, appears ok. Looks clean, organized. Good, let me eat my cookie and go to bed. Nope! I took a shower and I thought the faucet was going to explode. It made this horribly loud grinding noise if you turned it too much and then the the handle just came off… After my shower I lay and bed, and lucky us we get an adjoining room. It’s locked obviously but the walls are so paper thin you can hear these people yelling and banging around until the early hours. Although, it’s not like that was the only thing preventing me from getting a good nights rest. The king size bed is garbage. It sinks in the middle so my husband and I are laying in the very edges looking for comfort and just end up tossing and turning all night. This is not my first time at a DoubleTree, but it’s the worst one so far. Had this been my first experience, I would never have booked at this chain again.

I didn’t like this hotel, the décor was very old and boring. I could hear the people next door, you have to pay for parking or you can park In the mall parking lot which is in the back of the hotel. There wasn’t a refrigerator in the room. When I checked in the service that I was provided was great, but for a Hilton, I’m used to better. I use my Hilton rewards to stay there, but the room was $ 202 a night. I wouldn’t stay here again if I had to pay out of pocket. The area looks like an up and coming area, there were a lot of restaurants.

Don’t be fooled by the outside appearance of this hotel.
The rooms are EXTREMELY small and outdated. Tiny bathrooms.
Horrible service and thin walls. Avoid this hotel.
I can confirm from the other reviews that the hotel was filled with loud high school aged students.
Not a hotel for business travelers.

Booked this hotel for a business trip due to location close to the work site. Was not counting on this being a hotel that would cater to tour groups of High School kids on spring break visits to DC. VERY NOISY.
I would have asked to change my room but one group checked out the first morning only to be replaced by another.
(Had a similar problem with another hotel last year, near this one.)
There are lots of great restaurants in easy walking distance. The room itself was small but fairly comfortable. A little stuffy in March so I would guess it could be very stuffy in warmer weather. They claim the property is newly renovated. Renovated at some time maybe but not sure about «newly».
No refrigerator or microwave. No clock. One of the 3 lamps didn’t work. Bathroom is tiny: if you are sitting on the toilet you either need to close the door or hold the open door between your knees. Ice machine on my floor was out of order. Gym looked pretty nice but during my stay there was some electrical problem and none of the treadmills were working.
I come to this area twice a year and will not book this hotel again.

Bed bugs… Yup still here as previously reviewed. Found in room on 6^th floor and likely with recurring cases this place is infested. We were not reimbursed for expenses and placed in another very poor room with peeling paint. Terrible experience all around. Skip this hotel.

The location was ideal and the brief moment I had to deal with the desk staff was pleasant. They receive a 3 and not a 2 because it was NYE and I just chalked it up to them being busy. The room was small compared to other King Suites I’ve stayed in. The heat didn’t work and it took forever for the water to get warm. Then at 830am someone knocked on the door with their key card for approx 20 seconds just to slip the bill under the door. The hallways smelled like weed and I had previously encountered a staff member that came out of a weed cloud. So yeah, a three…

First off, let me say I was THRILLED to NOT experience any bedbugs given the previous reviews and photos. We booked this hotel for a work-​related trip and it was the closest to the venue, therefore the most convenient.
No smoothies despite what is listed (apple ginger) on room service menu. When I called to put in my order, the guy taking it yelled «DO WE MAKE SMOOTHIES?!» several times to the kitchen staff before returning and saying, «Sorry, we don’t have those anymore»…I got oatmeal instead.
Wanted to just have tea, but all the water that came out of the coffee machine tasted like coffee… guess that’s inevitable?
I got back from a late night shoot to discover my A/​C was broken. The room was swampy and gross but I had a really early flight so I went in search of ice I could soak some towels in. and maybe some cold water? That’s when I found out ice vending on floors 4 – 8 only. And vending machines only take cash.
The cookie + hot apple cider were a nice touch upon check in, but mostly because I hadn’t eaten in 6 hours and DIDN’T HAVE CASH for the vending machines.
My door didn’t close all the way on it’s own. You had to slam it open or shut, and the peephole was unusually high – I’m 5’4″ and I had to stand on my tip toes to see out of it.
Wifi was reliable. Spacious lobby.

3.5 stars.
For the price and location, this hotel is a good value. Good size room but small bathroom.
It was very crowded with families and young people (late teens or early 20s) in the lobby on the weekend. Breakfast time, the entire lobby smells like a kitchen…
Free computers available for use in the lobby. Free wifi.
It’s located next to silver spring downtown so you can go find shops/​eateries easily.
Parking isn’t free but if you part after 7 pm, it’s free till next morning in the public lot (next block). Even if you park in the public lot during the day, it is very cheap. $ 1 for 2 hours or so.
No free breakfast but a few places like starbucks, Panera bread is just a few blocks away.

As other reviewers said: they host a lot of groups of teenagers which just cost me a good nights sleep, waking me at 1,3,6 am. Security came immediately but that of course does not change the fact that I slept awful. This certainly was my first and my last stay as I need to be able to get a good nights sleep.

Bed bugs, people. The cookies are a nice touch, but it doesn’t make up for an infestation. After reporting it, I was told management would inspect. They did not visit the room when I was there. After re-​informing the front desk, they assured me they were looking in to it and they would call me once the inspection was done. Never happened. Still paid full price for the room. First time encountering this. Disappointing and gross.

We were pleasantly surprised on our recent 2-​day stop here. The room was larger than anticipated, and was generally clean (see below). The hotel staff were efficient and helpful, and the parking was a breeze ($ 15 per night, but worth it to just pull right in, particularly after a long day of driving in crazy traffic).
The area is great for hanging out — if we had been sans kids, we would have really enjoyed the bars and attractions nearby. It’s NOT «two blocks» to the nearest Metro station as they advertise. It’s roughly a half mile, but it’s not a bad walk. I semi-​confronted one of the staff about that, and they admitted they lowered the estimate a bit. Not a big deal, but FYI.
Our only complaint — the housekeeping staff did a bit of a haphazard job. There was visible dirt in the room that could easily have been caught by the vacuum. It wasn’t excessive, so whatever. Wifi was consistently good (though you had to sign in all the time), and the pool was small, but nice for the kids.

Great stay, as Hilton Honors members we love going to all the different properties to check them out. We were put on a Hilton Honors members only floor which was beautiful, we were also given complementary parking ($ 15), in room new release movie ($ 15) and Continental Breakfast ($ 16 pp). Overall are stay which we paid with points cost us nothing, another reason why we love being members. The pool was really beautiful; on the 9^th floor with amazing views. The best part was there was an actual real live lifeguard on duty. Overall great location and very friendly staff. We will be coming back here on our next trip to Silver Springs.

The bathroom in rooms are VERY small. Closet are small and not working as design. I’m a tall person but the peep hole I have to tip-​toe to see out. Housekeepers are loud in hallways. Bathtub stopper is broken and gross looking.
I like coffee and tea in room :)) Plenty of food places within walking distance. Front desk & valets very professional. I even tip the valet/​bellman and had to run him down. was just working and not concern with a tip.
One male worker I wish I knew his name was so unprofessional commented on my top and was rude!!!
Surprise cookies were not as good like other Double Tree change your Baker!
Have to valet the other parking is far away.

Paper thin walls make this a difficult place to get sleep. Walked in to reserve a room and price was $ 80 more than Internet price. What a rip off. Unfriendly service. The receptionist would not look up our Hilton rewards number. SLOW elevator.
Checked out after one sleepless night.

I visited here for a convention. It was a great hotel. My room was awesome. It didn’t have the best view, but I didn’t spend a lot of time there. The hotel was very close to shopping and restaurants. After my arrival, I was pooped and the hotel restaurant was closed. They offered me great local options in walking distance and provided those that delivered. The convention space was also good. We had every event/​meeting there and the staff was hospitable.
During my stay, the computers went down. They had a bus load of guest come in at the exact time and the staff handled like pros. They made sure everyone was comfortable and squared away in no time. They provided the awesome Chocolate Chip Cookies and I’m sure that took a lot of people’s mind of the minor hiccup. They had a great pool and fitness center too. If I visit the area again, I’d stay again.