CPR, AED and Safety Education

My daughter and I both took this class. It was our first time learning CPR and AED. We were very impressed with the depth of knowledge of our teacher, Zeena. Lucky for us, our class was very small, so we were able to accomplish a lot in a relatively shorter amount of time. It was also very helpful that each student had their own manequins to work with. We had a very positive experience.

I took the CPR course with Ms. Henderson. And she was amazing. Every thing she taught my class was on the exam. So she was very informative. She may seem mean at first but she’s being tough for a reason, not to bring you down in anyway. In the healthcare field, you need to have tough skin and not let certain personalities get to you. I was able to pass the exam at the end because of how helpful she was throughout the entire session. She made us practice over and over until we got it right, while offering constructive criticism. Her criticism is what led me to do it the correct way the final time and to accurately answer questions on the exam. She really helped our group to grasp all the info in a short amount of time but also helped us to understand WHY we were doing each step. Each activity was introduced in a fun and exciting way to make time fly by. My friend came along as well and also liked the session. So I would def recommend CPR training at this location. It’s a legitimate CPR training location and under the American Heart Association, which many nursing schools require as a requirement for clinicals.

After the teacher for a different company who I was supposed to do a skills session with decided not to show up for our appointment, I called CPR, AED, and Safety Education in a bit of a panic. I explained my situation and asked if they could do something for me that day. The woman I spoke with said she would check and call me back in 5 minutes which she did. She offered to fit me in that day at 5:00pm but I needed to get my kids from school. We agreed upon an appointment 10 days later and she asked for my email address so she could send me the information and registration. When I did not receive an email, I called an hour later and wanted to verify my email address with her. She said she would absolutely send me an email that night and not to worry– she would not leave me in the lurch like the other company had.
Well, I never received an email that evening like I was promised. I decided to wait a few days. It never came. Then I emailed them and asked for a confirmation of my appointment. No response.
I need this certification for a job. I would not recommend CPR, AED, and Safety Education if you need to rely on their responsiveness or professionalism for necessary certification. There are several other businesses in the area that will provide this service without you having to chase them down.

First, I am not writing this review to discourage anyone from learning CPR… it is a very important and lifesaving piece of knowledge to have and I encourage everyone to learn it.
However, I just have to give a warning for those of you out there who are HEALTHCARE professionals looking for a renewal class. DO NOT take this class at this school, especially with the instructor Cathy!
I am sure outside of class that Cathy is a nice enough lady, but she was the worst instructor I had ever had and I have been taking CPR for HC professionals for years in various locations. Her teaching style leaves a lot to be desired as she uses public humiliation to get her point across. Case in point, she makes every participant demonstrate in front of everyone until she is satisfied with your technique. And if you can’t get it right, she will chastise you in front of your peers.
Furthermore, her class is INCREDIBLY too long — we began at 830am sharp and I did not leave her class until after 130pm… and I was one of the first to be done with my written skills test. I am just sorry for those who took longer to complete the test! Adding to the incredibly long class, she took 45 minutes in the beginning of class for housekeeping…“signature here, signature there, wash your hands, let us all introduce us to each other, blah… blah” The class room is also in a very claustrophobic location, the ceiling was so low that I could touch it (I’m 5’4″) and it has no windows. We also had no breaks aside from one 5 minute break for water and granola bars — which she provided, which was nice of her.
But to top it off, she did not have us watch the usual video from the American Heart Association as she claimed the «machine was broken.» When one of my fellow students offered up his laptop to show the DVD, she refused. I think she just wanted to hear herself drone on and on.
This class took up almost my entire Saturday and went at a snail’s pace for all of us who have taken the class before (i.e. renewers). I can’t recommend this class as it was not a good example of a AHA sponsored class that usually takes 3 hours, tops! Avoid if possible.