Colesville Towers

A quick update:
The apartment building STILL has not done anything about their heating and air conditioning system. I am now looking at a week where the high is about 80 degrees with NO AC. Dont people know that Heat rises. No matter With the amount I pay in rent the Air Conditioning should be able to be turned on whenever the outside begins to get warm. To anyone even THINKING about moving here. Just dont!

Moved here 2 years ago. Year one was good, peaceful. The location was excellent, the apartment sizes huge, all utilities were included. Year two, I started seeing roaches, mice, dirty smelly, sticky elevators, dirty floors, the garage remained open for half the year, although we pay $ 120 monthly. The started making us pay for water, but the water was shut off numerous times and when on, coming out brown. I’ve being a loud noise coming from above the entire 2015 until now. I’ve complained numerous times. Once they sent a guy up to listen and he did everything but try to listen to the noise (he went to stand on the balcony and look up at the sky). He hasn’t been back since, although I’ve made a request. I asked if I could be moved to another vacant apartment and keep my same rental rate and was told no, my current rate won’t be honored… I hear this noise all day every day, I’ve complained face-​to-​face and via the portal. I hate this place… the office staff smile in your face but are nonchalant and really don’t care. I can’t wait until my lease is over

A quick update:
Management apparently took aggressive steps late last fall to rein in the roach problem. Since then, my apt has seen a significant difference. I can’t say the problem is completely eradicated but at least I notice them only occasionally and only in the kitchen (where my roomies frequently give them a reason to visit). Also, it seems the water system upgrade has been completed as there has not been any water service interruption — that I know of — for a few months now. That’s always good.

I absolutely do not recommend this place! They are not honest and play with costumers in order to put them on the street! Do not put your aplication bc they choose people they want to have in the building. They will pretend they try to approve your aplication for many days! They push people to apply to get unrefundable aplication fees for them!

Wow! (Not in a good way). My wife and I have lived in this complex for 1 ½ years. Initially we loved the location and the price of our apartment. After a few months, we noticed roaches were appearing in the kitchen. We called the front desk, took all of our kitchen items out of the kitchen, and had the leasing company bring an exterminator. We thought this would solve the roach problem, but it did not. Now we find ourselves calling the front desk to schedule pest treatment every 2 weeks or so. We are fed up and we are waiting for our lease to expire so that we can run out of here!
Side note: I have never been in an apartment complex that has had such a massive roach problem. All my neighbors have mentioned that they too struggle with the roach problem.

I lived here for a year, and while the location is fantastic and the price is decent for the area, the roaches and insufficient HVAC made my stay often miserable. Frankly, the building needs to be torn down.

If you want to live with roaches it is a good place to live in. I swear to the god i’m living in the apartment number 424 and during the summer i kill more than 12 roaches a day. Just ask the reception about this problem.

I’ve lived here for a couple years and can pretty much echo the sentiments of the previous reviewers. The location is fantastic, close to the Metro and everything in downtown and the price is ok. For the first year and a half this place was a great deal.
However, and this is a huge however, the roaches will drive you insane. We clean every evening and despite repeated visits from pest control we have more roaches than ever. Entering the kitchen at night is disgusting, at least fifty roaches can be seen on the counters and in the dishwasher.
We’ve found roaches in our baby’s crib, roaches have crawled on us while watching movies, roaches have fallen on us while we sleep. We are now concerned that the pest control is actively spraying without notifying us so that we can take measures to keep the baby from being exposed to the pesticides.
I will note that we have never had issues with theft or anybody in the building. Most of the residents have been pleasant and we’ve become friends with a few. The front desk staff are always wonderful as well (though management is not effective at all).
Avoid this building.

You walk in and the place looks great. The lobby is really nice and the apartments have a lot of closets. The location is also fantastic. All of these positives, however, are outweighed by the wretched cockroach infestation, the halls that reek of African fried fish and the dingy oft-​flooded parking garage that you have to pay $ 100/​month to use. In that costly parking garage, my car was broken into my first week living at Colesville and the management told me that while there are cameras, they do not record, so they couldn’t help me. They acted like I was some kind of jerk for thinking they could be helpful for a theft that happened in their «secure» garage.

The location is close to all of downtown’s shopping and restaurants, and it’s affordable, but that’s all that’s good about it.
There is a huge roach problem that I am almost certain will never cease to exist.
I will take partial blame for the next thing, but I left my door unlocked for 20 minutes while I let my dog outside the back of the building, and someone within that time robbed my apartment (laptops, watches, & video games)… It left me with an uneasy feeling that a neighbor watched me.
The worst thing that happened to me was when they switched their online automatic payment system. They left a note on my front door in Sept 2013 with directions that I needed to make a manual payment for October’s rent until the automatic payment system was running. So according to their directions I paid October’s rent online manually. Then of course, a few days into October I checked my bank account to find the automatic system had in fact been working and charged me another month’s worth of rent in addition to what I paid previously. When I asked the office to fix the problem they told me I would get a reimbursement check in a week. But week after week passed and it seemed like no one actually cared. How would they have liked to been charged twice for a month’s rent? I annoyed the hell out of them calling almost every other day about it. Then November came, and I was charged one month’s rent again. I finally threatened to get a lawyer involved. Long story short, it took until December of 2013 for them to get my money back. If someone is charged twice for rent, because of the management’s mistake in directions, it shouldn’t take two months to get their money back.
Some of the management is really caring but some are just terrible at their job and I am not sure why they are in customer service.

Its a decent place when it comes to semi-​affordable housing here. There are cockroaches and mice here, and the management tries to have pest control come in, but honestly it does not work. It would be great if they invested in long term solutions and not simple fixes.
I asked them to fix the frame of our front door after our apartment got broken into and it was fixed with a thin piece of aluminum framing, which can be easily bent.
Most recently, my packages from FedEx got lost at the front desk :(.
The front desk folks (Ms. Mary and Tesfi) are kind and always try to be helpful as they can. I appreciate their help.