Tom’s Tire Performance Center

I took my car in to Tom’s in April and asked for the front end to be aligned because the car wandered when going at high speed on the freeway. They said that they did the job, so I drove it for a while, but the problem was still there, so I took it to my mechanic to get looked over. My mechanic, a friend, said that the alignment had not been worked on for a very long time. The nuts were still dirty and greasy. Nada. I went to Tom’s yesterday and they said that the work had been done, it said so on the «evaluation form.» They wouldn’t return my money. Now I have to go and spend another 150 dollars, since the car is still weaving, which is dangerous.

I had read a few other reviews before I came in to get my car inspected. My car was a 2000 and had made some noise and I suspected, in bad shape. My schedule was crazy since I had just started a new job, but Scott was kind enough to find a time to schedule me. And, instead of offering a quick expensive fix, Tony explained the extensive work and time my car would need. I appreciate Tony’s honesty and will be a repeat customer. Great customer service, and honest mechanics are a real find and I will recommend them to anyone who needs car work done.

Tom’s Tire does so much more than just tires. Came in for an alignment and brake work. Ended up doing new shocks and struts all the way around at a great price. They were quick and friendly. If you’re local they also offer a great shuttle service.
I bring my car here for everything.

Tom’s Tires — been coming here for about 5 years now with both of our family vehicles. So, I’m out of town and my wife runs over some splintered wood. She calls Tom’s at 2 minutes to 5 pm, and Tony stays late for her to get her tire repaired because she was a longtime customer! My wife gets there and she is the only customer there. Tony not only stays late, but he does it gratis.
Unbelieveable service to a long time customer, now life customer.
Thanks, Tom’s Tire! You made an impossibly difficult situation easy.

I went to Tom’s tire with my 2012 Ford F150 looking for a front end lift, new rims and tires. I talked to Thony at Toms Tire in the shop on a Friday and he spent over an hour with me going over the different options and pricing and was able to give me a package deal discount that was very generous. I went in on Tuesday to get them installed, I dropped off my truck and took an über back to work. Thony called and told me one of the rims was bent inside the box and they had to one-​day-​ship another to the shop. I was not happy with this complication as I had already taken off work to drop off my truck, and had no other time during the week until I left on vacation three days later. Thony understood the problem and complication and offered to have a guy drive to my office the following day, pick up my truck, take it to the shop for the finishing work, and deliver it back all so I did not have to miss additional work and have the truck finished in time. I was overwhelmingly satisfied with the customer service, and very pleased with the quality of work and the look of my truck!

They have a great operation. Great staff. Will bring my car back.

Have always liked Tom’s (see my previous reviews) but they dropped the ball on this one. Called earlier in the week to schedule a brake job for Saturday at 10:30 and they didn’t have it when I showed up and of course they were fully booked. Now I have to find somewhere else that is open on Sundays. The tech wasn’t very apologetic either but I can’t blame him for not getting it into the reservation system to begin with. Thanks for pulling a «Seinfeld» on me Tom’s.

Picked up a nail in my tire. Tom’s took great care of me and got me back up and running right away. Friendly staff and good, free coffee in the lobby.
I come here for all my car maintenance and it’s always been great.

Really disappointed with this service. Called to make an appointment to get a tire patched. Told me it would take them 30 minutes, but hour max. Made the appointment and when I got there they said it would take over two and half hours to get my tire patched. I didn’t have that kind of time to sit there and wait. Would have loved a call that things had changed before I rearranged my whole day around this appointment. Safe to say they just lost our business. My family has been loyal customers for almost 10 years. They just lost 6 cars worth of business.

I have purchased tires from Tom’s Tire Performance Center for 3 different cars in the past year. For all purchases I received professional guidance on the right tires to purchase for each of the cars involved. I felt comfortable with each purchase, knowing that I purchased the best product for each vehicle at a great price. Service was and continues to be professional and efficient. I love the courtesy tire rotations! If you are looking for tires, Tom’s Tire Performance Center is sure to have what you need!

On a road trip and needed new tires. They catered to what I needed. They ordered them and arrived the next morning and called me asap. Went down to get them installed and did some rock climbing down the street while I waited. Was a good experience. Would recommend.

Always professional and they genuinely care about my car. I trust them and their work. That’s all you can ask for when you have someone else working on your car. I highly recommend them. And… they have free wifi!

I took my toyoty fj cruiser in to get my tires balanced rotated and an alightment. after waiting three hours I drove out of their driveway and noticed my steering wheel whobble, the tires where way out of
I took my truck to performance plus where I bought the tires t hey went to take the wheels off and toms tire didnt give me my wheel lock back. so performance broke the locks off rotated balanced and the truck drove like a dream. they didnt charge me a dime. toms tire charged me 225.00. ha! I wouldnt take my lawnmower there! IDIOTS PLUS.

Huge shout out to Tom’s Tires. After years of neglect, Toms Tires really took great care of me and my ride at a great price. Highly recommended. Ask for Jayson. He’s great. Complimentary shuttle service and rental car make life a lot easier. But they’re so good, my car was ready the same day. Thanks again!

My family and I went in because we had a flat tire, it couldn’t be repaired so we needed to buy a new one. Unfortunately for us, our car uses directional tires which means we had to replace all 4 of them. Something that we were not prepared for. Lucky for us Ivan was so nice. He got us into a new set of tires and gave us a great deal! Thanks for all your help! He even offered my kids a cold bottle of water.

Just came in for a tire patch and was immediately greeted by Jason. He asked how my day was in a sincere tone and waited for an answer (unlike most people who ask but weren’t really interested in knowing).
The tire patch if patch-​able is free! I ended up having a staple in my tire.
Jason was knowledgable about the products and services. Toms tire has a new loyal customer.

I just had stellar service on my Chevy Volt. Mr. Simon was upbeat and professional and likes to talk about cars, as do I.
I first contacted the website about my intended service and had a reply from the CEO, who must have been working email that day, within 10 minutes!
I had 4 tires i had purchased at a closeout sale online and manufactured in august of last year so it was a good deal for fresh tires. Even though Toms did not sell the tires they mounted and balanced them for me without question or any up-​sell or cross selling shenanigans.
Support your local business not the big chains. This is the place to go to be treated fairly. I will be back

This is an update review. I want to give a 3.5 star (but there isn’t a half star button) because it’s not quite a 4 or 5 star yet. I do want to say that the owner Tom did reach out to me and apologized about the whole situation. I really do thank him for that. I understand people make mistakes. Their aren’t to many business owners who care enough about customer service. He cares about his business and reputation and wanted to make things right for his customers to be happy. Tom refunded me the amount that I shouldn’t of had to pay for, sent me a g.c., and credited me for any future service. When I use that future service credit i’m hoping to bring the next review all the way up to the 5 star.
Tom the owner of Tom’s Tire Performance Center cares about customer service and this is a company you want to do business with. There are so many companies out there who don’t care and would have said «Oh well,» but not Tom.
Thanks Tom!

Tom’s is a great place for tires and other maintenance on your favorite vehicle.
I was in need of a new set of great tires to ensure my Altima was gripping the pavement correctly. I e-​mailed Tom’s for a quote on 4 Kumho Ecsta PA31 tires and an alignment. Thony was prompt with the reply and I saved it for 2 months until I was able to bring in my car.
Service was easy and quick, tires were in stock at a nearby store, and service was quite timely. My tires were balanced, installed, alignment was done, and oil changed in 2 hours.
Very happy and satisfied with the service!

If I could leave no stars I would!
I have had an extremely bad experience with this company.
My vehicle had bad camber on the right back tire according to the clerk. I had a flat and my control arm was loose on my car.
Almost $ 600 dollars to fix! So I have in and bit the bullet. Once the work was done…
I noticed damaged my vehicle and when I confronted them they said it was like that when we got the vehicle, however I did notice a camera above the building that points to where my car was positioned or parked! I work 12 hrs a day 5 – 6 days out of the week and don’t have time to deal with court…
My front bumper was loose… I have scratches and paint removed from my back bumper. When i asked for my keys they handed them to me without the alarm. My car alarm on the key chain was broken off. So I had to replace that! $ 160. I am not amused or a happy camper…
I understand mistakes and accidents happen, but my car shouldn’t be in worse condition after its been at your shop…
The CEO HIMSELF responded back with I’ll look into it… It’s been almost a month he has not got back to me yet! Waiting Tom!!!