Hello Gorgeous Salon and Spa

Have been going to Hello Gorgeous since they opened here in Cross Keys. I always see Julie the shop manager who really takes care of me, my wife and our two little ones. Julie is always very professional and eager to make us look our best each and every time. My wife likes cut pictures out of magazines of the latest hair trends and Julie nails them every time! I always notice how clean and neat the shop is, never a hair on the floor! Do yourself a favor and try them out. Highly recommended!

I thought the place was dirty and unorganized. The people at the front desk were not that friendly. I wasn’t impressed with my hairdresser. I got charged more than I expected. I was never told the services they have done with the prices. I thought my hairdresser was only going to show me how to curl my hair, instead he styled the whole head which I never really asked for. I thought it was just a courtesy. It wouldn’t recommend this salon to my family and friends.

The salon is large and busy, workers bustling around and too many people behind the front desk chatting. Stylists were walking around with black leggings and uggs. Too much of a casual environment for my liking, but still I stayed. Seeing such unfriendly employees behind the front desk should have told me to leave upon first sight, but fought the urge.
I had a Brazilian wax appointment and was asked to have a seat while I waited for my esthetician. About half an hour later, a woman came for me who I was not originally scheduled with. This would have been fine if I had been made aware of the situation, my lady being held up with a client. However, I just sat there… and sat some more… without being asked if I needed anything and without being told my practitioner was running late.
Eventually, I was guided back to the waxing rooms. Thankfully, this area is separate from the salon. It is a much more soothing environment with dim lights and no audible sound of blow dryers and chatty stylists. I was expecting a great wax…
The new esthetician was nice and we made light conversation. However, her techniques left a lot to be desired. She did not wash her hands prior to the waxing. Albeit gloves wore worn, it is still something that should be practiced when working near genitals.
Another highly unsatisfactory point was the technique in which the hair was removed.
One Popsicle stick was used throughout my session to apply wax. This is called «double-​dipping.» Double dipping into the wax is taboo because it introduces bacteria into the pot. That puts my health and the health of others at risk for spreading bacteria and causing infection. A waxer should have brand-​new sticks available for each swipe to the skin. My practitioner took none of the aforementioned steps (multiple sticks or hand washing) to ensure the least amount of germ spreading. She also didn’t ask what medications, if any, I had been taking, nor did she test the wax temperature before applying it to my skin.
The Brazilian wax is $ 55, somewhat higher price than other salons within South Jersey region. For the price, I anticipated more sanitary practices, but unfortunately Hello Gorgeous fell short.
I question their customer service skills– I have called as well as emailed with no response. I question the staff and their ethics.
Two days day later and my skin, no longer red and inflamed, is now flaky and peeling!
I will not be coming back ever again nor recommend this establishment for any service.

I went in for a price list and had questions about Brazilian waxes. 4 out of 5 ladies at the front desk couldn’t tell me what that service included. I finally got and answer and when asked how much the service would cost, I was told it depended on what esthetician provided the service. There was no definitive price for several waxing services. When I asked what type of wax was used I was told it wasn’t wax, it was soy. Needless to say, I walked out with the same amount of hair as when I went in and I am on my way to European Wax Center.

This review is for eyebrow waxing only —
I’ve never had any other service here, but it’s the only place I will go for my eyebrows. It doesn’t matter who is working, they always do a GREAT job. When I lived in Philly, I would try to find someone local and as good, and I gave up. I would end up coming home just for the brows (and then fill up on the cheap gas). If you have thick brows you need tamed, you won’t be disappointed.

I get my hair cut here as well as waxing and would never go anywhere else. I used to go to the location in Turnersville and the staff and services there were always great, but then the girl that does my waxing moved to this location. I wasn’t mad because it’s closer to home an this location just looks really great inside and the staff is just as awesome. Natalie does my waxing, both eyebrow and Brazilian, and it’s amazing every time. I look forward to coming back for my next appointment because she’s so fun and energetic! On days that I’ve needed a wax and Natalie is off, I have seen Jess, who is also amazing and personable. Jess also does an excellent job with both my Brazilian and eyebrow waxes.
Their spa area where the waxing, massages, and facials are done, is really cozy looking. Love the ambient lighting and nifty music. Each esthetician has their own room in the spa area, which continues the flow of the cozy and relaxing feel the spa gives off.
I recommend everyone I know to go here for waxing or hair coloring services. Although my crazy purple hair dye job isn’t done there, they are always great about cutting my hair. I typically see Anthony for my haircuts, but have seen other stylists on days he isn’t available, and I have never been disappointed. My mom regularly sees Kathy for her hair, and always comes home with fresh-​looking highlights with a warm, honey-​colored brown as a base.

I just got the BEST massage of my life from Rhianna. I felt like a rag doll when she was done with me.

I went to have my hair colored. My technician Carol did not have the right color in stock so being very honest with me asked me to come back 2 days later. I am So glad I did. i love my hair !! Everyone has stopped me at 2 stores I went to after my appointment today, to tell me they loved my hair. It was a great experience. I love Hello Gorgeous, all the people there were really friendly, I will def. go back soon

Wow!!! Is all I can say about this salon. You can get all you beauty needs met at this salon! From Cuts, Color to Highlights, as well as Keratin Treatments and Extentions too! They also have a complete spa as well. I had by hair done for a wedding recently and was thrilled with my services! Carol was my stylist and gave me a fees ideas to go along with what I was gonna wear. Nobody ever took the time to ask me that before which is what I had told Carol. She explained that my hairstyle should go accordingly with my outfit of choice so that they complaint each other. She was absolutely right!!! Everyone at the wedding kept letting me how gorgeous I looked. I found myself a great new stylist and fabulous new salon!