Cracker Barrel Old Country Store

This was the worst service. 29 minutes past and we still haven’t been serviced. My sis asked a random server if he could serve us at which he agreed. We ordered 4 coffees, 6 waters, sprite, grapefruit and orange juice. We received all but only 4 water and no creamer at which he was going to get it on 2 different occasions but never returned with them. My wife ask another server for some and she brought 2 creamers out to us. My coffee was cold so I didn’t want it at all but they received fresh refills. Anyway our order came out in about 30 minutes and it was hot and fresh but wrong. The manager came and had another employee correct the orders at which it came out in about 4 minutes. He subtracted our drinks from the bill but we lost our appetite and it kinda messed up our morning because my family was a little ticked off at the service. The manager said the guy was new. We tasted the food, paid and left. Thanks for reimbursing the free waters, cold coffee, Sprite, Grapefruit and orange juice though.

Great service and great food! We will definitely be back! A+++++

The food was delivered in good time and was good as always. The waitress was great and served us well.

Ordered chicken fried steak and this was one out of the fast fixing bad, very disappointed. Rude hostess, took forever to get my drink. Will make not want to eat at a cracker barrel again.

Waitress was pretty good. We ordered breakfast at 130pm and that might have thrown them off because it took 45 minutes to get our food. We will not be back.

This place should’ve put less money into their (albeit beautiful) landscaping and more into training their kitchen staff properly. We were greeted by a super nice lady as soon as we entered, waited about ten minutes to be seated, and then it went downhill. Our waitress, an older lady who was a «Rising Star» was very nice. She took our order, and then we waited. And waited. And waited. We sat there for over forty minutes with no food. We finally called over a manager who apologized then did nothing. When the people who’d been seated long after us received their food, we decided it was time to leave.
#StillWantMyPancakes

Was seated in area with one other couple and waited about 10 minutes to place our drink and food order. Area started to fill with others receiving their orders. We waited about 50 minutes to finally have the wrong order delivered. Told them never mind and went to pay for the coffee we had. They did apologize and didn’t charge for the coffee. Wasted an hour.

Absolutely terrible. Hostess looked around dumbfounded about where to sit us. After, she shut her phone off and put it in her apron. It was about 11:30 and we ordered breakfast. Eggs were ordered over medium. There were still raw egg whites and extremely runny yolks. Gravy was disgusting. Tasted very bland with a hint a something weird. Waitress seemed pretty friendly at least. There were other things wrong at other tables. Go to cash out, cashier looked extremely confused at the change to give me. Took her several minutes to figure it out even though the register told her how much to give me. This is why I don’t go to Cracker Barrel. Never ends well. The boyfriend has never been and wanted to go. Now he knows why I don’t like it.

I would give this place five stars if it wasn’t for the rude hostess who didn’t seem to care about anyone’s time but hers and was extremely unfriendly. That place could do without her.
But the food was good and our server Bri was amazing and worked extremely hard. She was attentive despite being slammed. Five stars for Bri.
Ditch the hostess.

We went to eat breakfast and waited 40 minute’s and breakfast was wrong. Waitress was socializing and not tending to her tables. This the worst I ever seen
Other people were walking put too.

Probably the worst breakfast ever. Lumpy grits, cold gravy, and over cooked bacon. However, the friendly staff was some consolation.

The service at this location is horrible. The waitress at the start when asked if we could provide two forms of payment for the check was confused. I ordered a salad and was the last person to get my food at the table.

I love Cracker Barrel! Always have such a great experience! Food is always delicious and waiters are always friendly! Would and will go back 1000 times. Wish it was a little closer, but totally worth the drive!

I’ve been an avid Cracker Barrel fan since college. I particularly like their breakfast, but I’ve eaten lunch there plenty of times as well. Since moving to Chicago, there aren’t any in the city and when my sister, sister’s bf, and grandpa picked me up from the Shreveport Airport, I was pretty excited to get some familiar yumminess. Epic fail. I should’ve gone for breakfast, maybe? but we all ordered lunch food and it was all disgusting. Literally nothing had any salt. Did they run out? Mashed potatoes, corn, dumplings, mac and cheese, etc. need salt to be edible. Honestly, most of us didn’t finish our food and were pretty hungry an hour later. Most cracker barrels are deliciuos but you culdn’t pay me to return to this one.

Great place and fun. Had a nice big family meal and itdid not disappoint. Would love to spend more mealtime there.

Cold eggs and gummy pecan pancakes, skip Sundays at this place for sure. Tried um from KY to AZ & NV, this is the first time I’ve had cold over cooked eggs, and gummy pancakes; Pitiful, just pitiful.

Good restaurant right off the highway if you’re in the mood for home cooking. The menu is large and they also serve breakfast 24 – 7 (you may have to ask for the breakfast menu during the day/​evening).
The waitstaff is usually pretty attentive and always (so far) polite. The biggest problem you will probably have with your waiter is waiting for your ticket after you’re done eating.
There is a gift shop at the entrance/​exit of the restaurant that has lots of things to browse through before or after you eat. There are always seasonal/​holiday items, tons of candy, candles, kids stuff, clothing, audiobooks for travelers and souvenirs for tourists.
The prices in the restaurant are very good. The prices in the gift shop can get a little high.
TIPS:
* If you want breakfast but don’t see any ask for the breakfast menu 24 – 7!
* Biscuits or cornbread come with every meal. Sometimes they forget to bring them and you have to ask.
* Their root-​beer comes in a bottle so refills aren’t free!

Its Cracker Barrel.

Over rated, I’m done with this chain.

Always enjoy eating here with family when in Shreveport. They dropped my plate and I had to wait another 15 plus minutes to eat after everyone else, making us late to our movie. Waitresses are not good about refills or service here.