Horne Collision Center

If there was ever a difficult business to get a good review, it’s the auto body shop. Nobody is happy to be there. Kind of like the dentist’s office.
When my 3 week old truck was run into by an idiot, I was that unhappy camper. Horne really came through for me. They made arrangements with the insurance company, got me a rental, and had my truck finished right on schedule.
The truck is brand new again and I couldn’t be more pleased. It was refreshing to enjoy such great service in today’s world that seems to have forgotten how to treat the customer.
Great job. 4 stars.

Rook my vehicle here after an accident. I will never make that mistake again. Said it would be 12 days on the quote. Here I sit at 4 weeks and now they tell me it will be another week until it’s done. Supposedly they said they have the read out proving that the alignment is supposedly done then get a call back saying the right control arm is bent and the bushings are blown out. So I asked how they did an alignment to which I got the answer «I don’t know we subcontract that work out.» So I I am looking at 5 weeks for a fender, some door work, and about 8 hours of front end work. Not to mention they can’t find the rim for my vehicle so I get to spend my time looking for that as well. Next time I will pay to have it taken to Phoenix. It will be cheaper in the long run.