Dynamic Dentistry

I went to Dynamic Dental a month ago. To their credit they got me in on a Friday when no one else was open. Although the work was hurried and a bunch of cement had to be dug out of my back teeth by the next dentist, they put my inlay back in; I thought they were great.
I wanted to get some tooth whitener on my way out. They gave me two cartons that look like they had been packaged at the practice. No instructions. I got home and put it in my dental trays and put it on. Never changed the shade of my teeth to whiter at all. I think they package the stuff and then it sits there for years. Anyway it didn’t work and it was $ 100 for two little bitty syringes. I took it back hoping they would replace it or something. No chance. The whole staff had to talk to me.
All of the front office and one of the back office ladies were extremely condescending, nasty and arrogant. They were really atrocious. Funny, because three weeks before they been wonderful when they were taking my money. When it came to giving up some money or service they were I was nasty as a pack of wild dogs.
You might want to go to one of the more established dental practices; I did, and was treated really well, with respect; and had a lump of glue dug out of my mouth that Dr. Farr had left behind. A souvenir from «Dynamic» Dental.

I love the staff at Dynamic. Everyone in the office always has a smile on their face and I have yet to be disappointed with a cleaning I received there. I feel very comfortable going to Dr. Farr with any questions I have regarding dentistry and I would definitely recommend both her and this practice anyone who is looking for a great new dentist’s office on the mountain.

Fantastic service! The staff was super friendly and helpful. I went for a cleaning and general check up and it was a great experience start to end. My insurance covered it all and yes I was offered some additional services. Hello! They are in business to make money! The extra services were not all covered by my insurance and after calling to investigate why I found out they are cutting edge and not all insurance companies cover them yet. I also did some research and found these procedures are very beneficial to my teeth, so I have made a follow up appointment! The awesome service I received will keep me coming back!

My daughter split a tooth lengthwise last weekend. It looked really bad and was causing her pain. I called our regular dentist on Monday and got a recording that they were out of the office this entire week, but I could leave a message for an emergency. I left a message about her split tooth and a question about our insurance and waited for a call back.
Local cell phones were down that day, so I didn’t get the message until almost 3pm. They said they were not contracted with my insurance and that they were out of the office for the week, but I could call to set something up for when they got back. I didn’t want my daughter to wait that long. I called another dentist from my insurance list. They couldn’t see a new patient for weeks, they said.
So, I called Dynamic Dentistry. The receptionist (Savanna) was very nice and said of course they were accepting new patients. I asked how soon they could get her in. She put me on hold and then came back on, apologizing that it looked like the soonest opening they had was on Wednesday morning. Less than two days to see a new patient? I was very happy with that. She got my insurance info over the phone and said she would see us on Wednesday.
A few minutes later, I got a call back. Savanna had talked to Dr. Farr and she didn’t want to wait that long. She wanted to squeeze us in the next morning instead. I was pretty amazed that she cared that much about seeing a new patient.
We went in on Tuesday morning. The office is really nice and they had a heater in the waiting room. Savanna asked me to have a seat and then walked the paperwork out to me and went over it while I sat down, then she brought us bottled water.
They x-​rayed my daughter’s tooth and let me know it was one of her last remaining baby teeth. (Yay! I thought they were all out.) Dr. Farr came over and talked to my daughter. She said the tooth was a bit loose now and needed to come out. She asked my daughter if she would like to have it pulled or pull it herself. I was all for having it pulled and being done with it, but my daughter wanted to do it herself. So they gave her an «extraction kit» with some numbing gel, gauze, and a cute little «tooth saver» necklace. Dr. Farr said to set up an appointment for two weeks to pull the tooth if my daughter couldn’t do it herself. We could just cancel if she did. She got it out that night with the help of the numbing gel.
I was so impressed with Dr. Farr and her office that I decided to have the entire family see her from now on. We were able to set up appointments to have our teeth cleaned on my next days off from school. I really can’t say enough about how great Dr. Farr was and how professional and courteous her staff is. I would recommend them to anyone.

Very friendly staff, got in and out quickly. Going back for Veterans Day tomorrow to have a tooth extracted. Also going to find out if they work with my dental benefits as I would like to make this my dentist of choice. Dr. Farr was very friendly and professional.
¹²⁄₁ had to come back today for tooth extraction after being put on antibiotics the first time. This time all went smoothly. There was little to no pain and she got the infection out of my gums. Will definitely be back!

I agree with Jim H. Something is going on with that office regarding billing practices. I have been asking for over a week now, as to what is the contracted amount that my insurance plan with pay for a periodontal maintenance cleaning. I am sure the initial amount they quoted me exceeds the contracted amount. Dynamic Dentistry has been evasive in answering the questions and never provided me information on the contracted amount for the procedure. Needless to say I cancelled my appointment with them and will find a Dentist I can trust.

Proceed with caution!
I scheduled an initial appointment for an annual checkup and cleaning with Dynamic Dentistry. On my first visit, while in the chair and ready for my cleaning, I was presented a recommended treatment for scaling in addition to the cleaning and was told it would be approx $ 75 out of pocket in addition to billing my insurance company. I was very surprised that my insurance company was billed $ 384. In addition, I was required to pay a copay (I never have had to pay a copay for a cleaning and was required to do so due to the additional treatment which was not disclosed until receiving their statement) and the amount I was billed for the proceedure exceeded their contracted amount with the insurance company (which I was later credited).
Upon receipt of the statement I called their office to discuss the additional charges and was told that I was presented with the charges while in the chair as «everybody is presented the cost before service is rendered. When I challenged that I was not presented the charges, just the added treatment and the difference in cost, I was told the same thing again by the billing person. What is interesting, I offered to pay when I was finished with the procedure and was told they weren’t able to process my charges at that moment and would bill me.
Beware of Dentists adding services while at the treatment chair as it will cost you!