Final Touch Auto Spa

Had 9:30am appointment to have my 2 front side windows tinted and a Brow tint on the top part of the front winshield at The Tint Factory/​Final Touch Auto Spa. When i arrived i discovered 2 other people had a 9:30am appointment and another person had a 10am appointment. The problem with this is there is only ONE person doing the window tint. If i had known this i would have made other arrangements to leave my vehicle instead of thinking this should only take about 2 hours from past experience at another Tint Shop that i had used about 2 months ago on the same make and model vehicle that i was having done today. When i spoke to the owner about this he said customers will make a appointment and not show up and he can’t be standing around doing nothing. How about grabbing a rag and washing some cars while your waiting if a customer doesn’t show up for their appointment? Instead the owner decides to inconvienance his customers over himself. This is the response i got from the owner who prides himself on great customer service. The evening before i had washed my vehicle that has 150 miles on it «BRAND NEW» when they brought it out the 2 front doors looked like they wiped it down with a dirty rag and the dash board has all kinds of water spots on it and was not cleaned very well. I guess they think you will pay them to clean your vehicle when they are finished getting it dirty. «NOW THATS WHAT I CALL CUSTOMER SERVICE». Well 6 hours later and the Brow tint having been redone and a long conversation with the owner about how disappointed i was, i just decided to leave even though the Brow tint still looks terrible. I realized that speaking to the owner was just a waste of time he just gave excuse after excuse and bragged about his $ 85,000.00 boat that was parked in the shop and how he didn’t need my money. I will be returning to the window tint shop in Naperville that’s name begins with a «Z» on Ogden Ave. and pay them to fix The Tint Factory’s terrible work and they keep a real appointment schedule. The only reason i went to The Tint Factory was they are $ 60 cheaper than the other place. So i guess you get what you pay for. From one consumer to another, you have been warned. Good Luck!

I would definitely recommend this car wash to anybody! It doesn’t matter if you have an old car or new car, Chevy or lambo this place will make your car look brand new fresh off the showroom floor again! No doubt about it.

I’ve wanted window tint for years and these guys did a wonderful job! I had to wait while they worked on my car, but they have wifi and big windows so you can see the progress on your car. it was done faster than I expected and I’m so happy with the results! great prices too! yay for no more sunburn while stuck in traffic! :D

I just bought a new truck and didn’t want to take it through a machine car wash and found this place, it’s a hidden gem. I thought the prices were reasonable and the service is great. They treat your car like it’s their own. They are meticulous with the work they do. They’re professional and courteous. They have a clean waiting room where you can sit, watch tv or just watch them wash your vehicle.

My boyfriend’s daughter threw up in the backseat of my car the 2 days before we were due to leave out of town. We needed to have the car cleaned ASAP and the service was great. They had my car from 11a to about 730p and for good reason. They went over my seats 3 times just to be sure they were cleaned. I also had the rest of the car detailed and it was all done like I was picking the car off the lot for the first time. I will be returning in the future for any other detailing needs I have and highly recommend them.

A little hard to fine if you’re unfamiliar with the location but once you know, it’s easy. It reminds me of the hand car wash locations in the city (Chicago). They take a few minutes longer but well worth the wait. The price is fantastic as it’s cheaper than some of the larger namebrand carwashes that are fully automated. If you’re looking for a great job at a reasonable price, this is the best place around! I highly recommend!

First time here and I must say, I’m impressed. Not your average car wash. They take their time, and are very detail oriented even on just the basic wash packages. I don’t think I’ll ever be going anywhere else from now on. Great job guys!

We brought our truck here to have an alarm system installed. The guys were great. Everyone was real professional and friendly. Very knowledgable and great work. They have a clean lobby area that overlooks the shop, which is clean and organized as well. We made an appointment to have the windows tinted as well and plan on trying their detailing. Will definitely recommend them to family and friends.

Came here for a full all day detail including clay bar, polish, glaze, and wax. Excellent results on a 14 year old SUV, and reasonable price. Owner is professional, friendly, and has been in the area running businesses for several years.
I’ll definitely come back!

This place is great. It will take about 30 mins to get a wash but it is worth it. Everything is by hand and the guys are great. Friendly, and professional. The waiting room is perfect. Free Wifi, free coffee, and loner computer if you want to surf the net while your waiting. I think $ 24 is reasonable for a full HAND car-​wash.

I tried to get my car detailed today and they were closed even though the signage and voicemail said they were open. Disappointed…