Boulos Dental Care

I am so disappointed. The front desk staff are less then helpful. I don’t think they could have been more rude if they tried. For someone who works customer service you would think they could tolerate people a bit more and have a more friendly attitude towards people. When I called the first time to set up an appointment the lady was very short with me and annoyed when I asked her for a different day 2x and for a later appointment. The appointment was made, than I get a phone call two days before my scheduled appointment to change it because «the schedule didn’t fill up.» Well, not my problem I have a day job and needed to come at a later time. Well she said it would be cancelled, so I made myself flexible and came in earlier in the day, so the others could conveniently leave «on time.» (even though their hours state they are open until 5pm)
Well my appointment rolls around, I try to get into the building & it was locked. So no worries I call the clinic to get nothing but a rude response from the overly not so friendly receptionist again. Well awesome — guess you don’t want my business after all. Well some people left so I was able to get in. Well to my surprise (joking) I was greated by this ever-​not-​so-​friendly receptionist AGAIN. Who was nothing short of rude. I will never be back, If I was Dr. Boulos I would re-​evaluate my staff, I would never want this kind of person representing my company and everything I have worked for.

They come off as friendly, but deep inside you could tell they are not enjoying their job which in return gives me as the patient and far from perfect visit.
A huge turn off was that I purchased a year plan with them for almost $ 300 that would give me a certain percentage discount on the removal of my wisdom teeth, as well as 2 dental cleanings. It made sense at the time because i would end up saving money in the long run. well i got my wisdom teeth removed, and my first dental cleaning. After that they wanted me to reschedule, so i did. But months later when my appointment came up, they told me they wanted to charge me $ 175 for a dental cleaning because my plan had expired only a week prior.
Long story short, they purposely set my appointment a week after my plan expired so i would have to fully (repay) them for a dental cleaning that i had already paid for. The doctor was in the back just watching me, not saying a word!
They scammed me by making me pay for something that they never actually did. a doctor of that magnitude should never allow his customers to be hustled like that, RIGHT INFRONT OF HIS EYES!
Extremely disappointing, I REALLY HOPE YOU DONT SCHEDULED AN APPOINTMENT WITH THEM. They will likely hustle you.
I am an extremely unsatisfied customer!
SHAME ON YOU!

Dr Boulos is great. Very respectful of your time. When a crown didn’t fit quite right, he re-​took an impression to make sure the lab got it right the second time around. Even gave me a credit for a future service not covered by insurance.
Prices seem to be about 15% — 20% lower then other dentists I have found. He is open some Saturdays for us that don’t get paid time off. No pressure to upsell any services. He prides himself on being a perfectionist.
I found him through a Groupon and highly recommend him.